Project Manager / Program Coordinator

Savvy business professional with a solid record of successfully developing and leading complex projects and programs. A trusted advisor and collaborator, skillful at fostering positive business relationships and motivating team members to accomplish significant results. Adept at identifying and applying process improvements to accelerate performance, achieve cost savings, and sustain strategic flexibility

PROFESSIONAL EXPERIENCE

Chipton-Ross, Inc. / Caveo Learning, LLC (Boeing) January 2018 – May 2019 Project Manager – Leadership, Learning, and Organizational Capability

Managed integrated project teams responsible for creating new processes to support the Enterprise Onboarding Program, designed to provide Boeing employees with modernized employee orientation and onboarding information.

Directed a team of content contributors, web developers, and site representatives responsible for redesigning onboarding materials to provide and present to new hires at all United States and international Boeing locations.

Produced detailed project schedule, resource plan, and status reports. Managed task assignments; apprised management of risks, issues, and recommended mitigations.

Coordinated updates to the Employee Orientation Website to ensure content uniformity with the new materials.

Tracked and confirmed the completion of project deliverables. Promoted team communication; collaborated with colleagues to address cross-functional interdependencies, and established change management processes.

Key Accomplishment: Successfully deployed a new onboarding program on a global scale. Estimated cost savings to implement the new program valued at $24 million.

Chipton-Ross, Inc. (Boeing) February 2015 – January 2018 Project Manager – Learning, Training, and Development

Oversaw the collective efforts of subject matter experts, designers, developers, facilitators, and project leaders responsible for the creation and implementation of the Employee Orientation Website. The site was designed to provide Boeing new hires with a source to obtain important employee information, resources, and company insight.

Synchronized activities and deliverables for the project team; assigned tasks, created and maintained schedules, identified and mitigated project risks and issues, monitored project action items, and collected project artifacts.

Monitored Boeing enterprise and business unit content changes up until the release of the website.

Maintained open communication with team members; coordinated website go-live timing with Corporate IT team, and oversaw deployment updates with the Corporate Communications group.

Key Accomplishment: Facilitated the successful roll-out of a new website for use by new Boeing employees.

Dell Incorporated August 2014 – January 2015

Project / Program Management Senior Advisor – Project Management Office

Supervised activities to support the Boeing Data Center Modernization initiative to consolidate and transfer computer system applications and websites from Washington State to Arizona. This multi-year IT program was implemented to provide geographical redundancy, increased security, and operational viability.

Coordinated requirements and timing to relocate applications and websites with Boeing and Dell team members; maintained migration schedules and events; ensured technical requirements were solidified before relocating.

Performed updates to the corporate database; provided project status viewed by Senior-level personnel.

Key Accomplishment: Oversaw the successful relocation of Boeing Company business-vital applications and websites.

Digital Intelligence Systems, LLC (Boeing) January 2014 – August 2014 Project Manager – Project Management Office

Organized requirements and facilitated the relocation of hundreds of software applications being transferred to a new Boeing Company data center located in Washington State.

Managed schedules for the design, build, testing, and deployment for more than 500 software applications.

Collaborated with Boeing and Dell colleagues to coordinate system upgrades; ensured systems were fully operational and met data center architectural standards prior to relocation.

Key Accomplishment: Directed the completion of application upgrades to successfully meet deadlines to transfer software applications to a new Boeing data center.

Comforce Technical Services (Boeing) October 2012 – January 2014 Project Manager – Shared Services Group

Administered the development of training to support the enterprise-wide release of the Boeing Global Staffing Recruiting Transformation Program. The training was created to provide new tools and processes to Boeing hiring managers, recruiters, human resources support personnel, and job candidates.

Worked closely with members of the Enterprise Learning Strategy group to define requirements, design, develop, document, test, and deploy updated materials and processes.

Built and maintained project schedules; assigned resources and tasks associated with implementation.

Key Accomplishment: Successfully released updated human resources process training to Boeing recruiters based in the United States and international locations.

Group Health Cooperative 2011 – 2011

Consultant – Enterprise Project Management Office

Analyzed business processes, evaluated partnership opportunities and provided project leadership to support activities encompassing Group Health Cooperative clinical integration endeavors with 10 major health care organizations in the Spokane, Washington region.

Planned, developed, and coordinated collaborative work efforts between Group Health Cooperative and associated health care providers.

Key Accomplishment: Formed project charters, work plans, and deliverables to introduce and support new processes to integrate clinical delivery for medical facilities and information services.

The Boeing Company 2008 – 2010

Project Manager – Engineering, Operations, and Technology

Supported the enterprise-wide deployment of the Boeing Cognos TM1 software interface tool designed to consolidate more than 5,000 finance systems within the company. Led the Shared Services Group effort to support of the Finance Transformation Project, serving as the primary point of contact for team personnel, stakeholders, and leadership.

Directed a team of analysts, developers, data architects, process managers, and internal customer representatives through the completion of the Systems Development Life Cycle (SDLC) deliverables.

Managed all project phases including scope definition, design, development, testing, and release of the tool. Coordinated project tasks, schedules, and resources associated with implementation.

Key Accomplishment: Drove the successful implementation of the Shared Services Group component of this multi-million dollar project. Ensured the seamless integration between Business Unit and Corporate systems.

AREAS of EXPERTISE

Project management and consulting / Business and Technology focused

Leading cross-functional teams

Gathering and analyzing data / Defining project scope and objectives

Developing plans and schedules / Tracking key milestones

Problem-solving and issue resolution / Risk management and mitigation

Building and implementing change management strategies

Applying PMI-based practices

Creating and maintaining SharePoint sites

Document management / Collecting and securing project artifacts

Communicating project status to teammates, stakeholders, and executives

SOFTWARE / APPLICATIONS

Microsoft Office Suite, MindManager, MS Project, Visio, SharePoint

EDUCATION and PROFESSIONAL AFFILIATIONS

City University Bellevue, WA

Western Washington University Bellingham, WA

Project Management Institute (PMI)

International Association of Privacy Professionals (IAPP)

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