Customer Service Civil Engineering

DAMANDEEP SINGH

*** **** ********, *********, **, S7L 6J4

Cell: 306-***-**** E-mail: adb6cz@r.postjobfree.com

OBJECTIVE

Performance through hardworking, honesty & responsibility is my main motive to handle

&perform well in every situation and circumstances is one of my best qualities, accepting

challenging position in an organization that can lead to overall development of an individual

in true sense where skills are given great experience

SKILLS

Customer Service Skills, experience working with clients, colleagues, and public

Works as a member of a team and/or individually to achieve all outcomes.

Surveying and GPS Knowledge

Knowledge of Construction and Infrastructure Design

Computer Software and Hardware Knowledge (Microsoft Office (Word, Excel, Outlook, CADD)

Valid Ontario Driver’s License

Self-motivated and a Positive Thinker

Exceptional written and oral communication and interpersonal skills

Resourceful problem solver, providing results within tight deadlines

Strong time management skills used in prioritizing, planning and organizing to meet multiple deadlines

Highly enthusiastic and productive professional who is able to work well under pressure

Conscientious professional who takes pride in doing exceptional work and results oriented with proven success

Fluent in English, Hindi and Punjabi both verbal and written

PROFESSIONAL SKILLS

Customer Service Skills:

Greet customers with delight

Strong ability to maintain rapport with customers in team or independently

Strong ability to maintain exceptional customer experience and is curious to help best the customers in order meet their needs

Highly confident to engage customers across multiple channels such as phone, emails and chat etc.

Exceptional digital literacy to use computers, phone and new devices

Strong verbal and exceptional communication skills

Computer Skills

●Intermediate-advanced computer skills using MS Office Suite, Internet Access, and Electronic Mails

●Fast typing speed with great accuracy

EDUCATION

Canadore College Mississauga, ON

College Diploma, Civil Engineering Technician Program 2018

Sant Singh Sukha Singh (S.S.S.S.) Modern High School Tarn Taran, India

High School Diploma 2016

S.G.A.D. Khalsa Senior Secondary School Tarn Taran Sahib, India

2014

EXPERIENCE

Supervisor Tim Horton Mississauga, ON

Coach the employees to work as a team, throughout the shift, in a fast-paced environment.

Fostered employees whose primary focus is waiting on all customers in a friendly manner and as quickly as possible.

Planned timely product flow/production, ability to respond to customer service problems or complaints in a very timely manner.

Identified shift goals with primary and secondary responsibilities to achieve positive customer service results.

Responsible for shift cash handling procedures, filling sick calls, addressing cleaning requirements, equipment maintenance as required and quickly identifying equipment needing immediate repair.

Created a fun environment that operates within the Operational standards and established policies.

Insulation Bukhshi Insultech Mississauga, ON

Read blueprints and specifications to determine job requirements.

Fit insulation around obstruction and shape insulating materials to protect the insulation from weather conditions or physical damages.

Apply, remove and repair insulation on industrial equipment, pipes, duct work or other mechanical systems to help control noise and maintain temperatures.

Fill blower hopper with insulating materials.

Install insulation in equipment’s of structure.

References available on request

Contact this candidate