Bruce Nguyen, (VCP*-DCV, MCP)

Mobile: 1-858-***-**** email: adb6bb@r.postjobfree.com

Objective:

Seeking in Sr. System Administrator position where my extensive experience will add value to the operation.

Qualifications:

Manage in detail-oriented with track record of completing projects management. Multi- tasking with various complexities and a strong commitment in quality process and practices. Experienced in Windows Platform with Physical to Virtualize migration. On premise Exchange migration to Office 365.

Education:

VCP6-DCV, vSphere-ESXi, VMware Certified Advanced Professional Microsoft Certified Professional

Computer Career, Networking Certificated Programs, Boston University, MA Management Information Systems, University of Massachusetts of Lowell, MA Experience:

• Software: Exchange 5.5/2000/2003/2007/2010,2013, Azure, Office 365, Active Directory 2000-2016, Symantec Ghost Imagine, Veeam Backup, TrendMicro OfficeScan, IIS, SQL, OneDrive Cloud Storage, Skype for Business, Dell Equallogic iSCSI

• Systems: Window XP, 7, 10, 2008, 2012, 2016, ESXi 5.1-6.5, Hyper-V

• Network: TCP/IP, LAN/WAN, FTP, HTTP, POP, IMAP, SMTP, DHCP, DNS, WINS, Cisco Meraki, Fortinet Firewall & Switches, SSL-VPN, Radius Authentication, Terminal Services, Web Proxy Services, Port Assignments/ IP Filtering, NAT, DMZ Tier 3 Exchange Engineer August 2019 – Present

UC San Diego Health La Jolla, CA

• Migration project Exchange 2010 to O365 on 39,000+ mailboxes via hybrid environment

• Handle Tier 3 Email migration, Outlook configuration & Share resources permission

• Assist email traffic, data restore, provision new & existing accounts migration

• Powershell scripting support Exchange on-prem / O365 on daily migration issues

• Trouble shoot Azure AD synced objects, password replication, O365 license groups sync

• Response on level 3 incidents & requests via Service-Now ticketing system Infrastructure Manager September 2009 – July 2019

SAC, Inc. USA, EAME & APAC

• Planning yearly global IT budget and maintain all sites’ infrastructure

• Manage global IT team, project management and implementation

• Migration project lead On-Premise Exchange to Cloud Office 365 & virtualized all physical servers to VMware ESXi Infrastructure

• Monitor global health activities on Office 365 Email, Virtual Environment, MS Team SharePoint, Yammer, Business One Drive, Enterprise Resource Planning MAS500, SolidWorks Replication, Active Directory Sync & TrendMicro Antivirus

• Approval global mobile devices sync via O365 policy and Airwatch Deployment

• Design, implement and approve global laptops, desktops & servers via Ghost Images

• Maintain global VMware ESXi vCenter Virtualization Infrastructure, HA Cluster configuration and iSCSI / NAS Data Storages

• Hands-on global migration with Fortinet firewalls to Cisco Meraki. Support site to site VPN, MPLS and client vpn connections

• Oversee global vendors on software, hardware & connectivity with AT&T, COX, Wharf, Dell, HP, VMware, Microsoft, Fortinet, Cisco, CDW, PCMalls, ERP Mas500 Sr. Messaging Analyst December 2005 – September 2009 Starwood Hotels & Resorts/Hewlett Packard Company Braintree, MA

• Migrated Exchange 5.5 to Exchange 2003 on 75,000+ mailboxes

• Configured Exchange 2003/2007 Routing protocols, Edge Transport Roles

• Remote administered, maintained, designed and collected data on Active Directory and Exchange performance using System Center Operations Manager

• Set public folders and mail storage limits policy & retention for all Exchange servers

• Maintained Distribution Lists, Global & Universal Security Groups on different domains

• Worked on Domain Controllers’ Replication, Trusted, Trusting and ADC connector setup

• Maintained IIS, WINS, DHCP, DNS, Spam filtering and antivirus services

• Worked with IIS virtual directories and Exchange Outlook Web Access SSL

• Built Front-End; Back-End Exchange 2003 and smart host routing traffic

• Restored Exchange mailboxes & public folders using Symantec Backup Exec

• Active Directory and Exchange users, groups, mailboxes, and distribution lists migration

• Network printers, files sharing, Terminal servers and administered its security permission

• Configured TrendMicro OfficeScan/Scanmail to clients & servers

• Backup and restore AD objects, GPO and security settings using ScriptLogic & Hyena Exchange Administrator March 2004 – December 2005

Perotsystems at Headquarter Plano, TX

• Processed email requests for new users and terminated accounts

• Redirected email pointers and moved users’ email accounts to different servers

• Created Active Directory accounts and established email addresses

• Resolved issues dealing with Outlook, SMTP, export and import PST files

• Allowed and removed spam filter base on domain names and email addresses

• Built Front-End & Back-End Exchange 2003 messaging servers

• Monitor Active Directory objects and maintained domain group policy

• Active Directory and Exchange users, groups, mailboxes, and distribution lists migration

• Network printers, files sharing, application servers and administered its sharing security

• Configured Windows 2000 & 2003 Remote Terminal Servers Team Lead Support Engineer August 2001 – February 2004 Perotsystems at Tufts-NEMC Boston, MA

• Designed, Installed, Imaged and Deployed all client & server OS by Norton Ghost Image

• Removed all configuration settings that are unique to a computer by Sysprep

• Joined 900 computers to the domain base on IP, MAC address and DHCP reservation

• Tested, installed and supported various healthcare applications on different platforms

• Configured and monitored McAfee virus update from ePO server

• Resolved issues such as PCs connectivity, port activations and network printers

• Assisted creating and modify permission for domain user accounts

• Reserved static IP address for appropriate VLAN network segments on DHCP server

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