Desktop Support Information Security

Javier Salvador Baigés

Profile

Experienced Cyber Security Architect and IT Risk Advisor with a demonstrated history of working in the Department of Defense, Department of Justice, insurance, health care, energy, and retail industries. Strong leadership experience in various IT roles which involved Cybersecurity, IT Risk Management, Data Center Management, Databases, Software Documentation, Antivirus and Patch Management, and Client System support.

Additionally, I am a US Navy Veteran having served 10 years as a member of the Naval Security Group Activity with the National Security Agency. Served as a Cryptographer, Linguist and Naval Intelligence Analyst, leading to privately working with the Department of Defense and Department of Justice.

Contact

519 Richards Rd Columbus Ohio, 43214

614-***-**** [Cell]

************@*****.***

LinkedIn Profile

www.linkedin.com/in/javier-baiges-1000ba4

Experience Highlights

and oversee

Lead Security Analyst May 2019- Present

Chemical Abstract Society

2540 Olentangy River Rd3100 Easton Square Place, Columbus, Ohio 43202

Provide operational governance for technology and business leadership to help ensure continuity and alignment between: the information security and privacy programs; business and technology architecture; and the associated product, project, and program portfolios.

Development, execution and implementation strategy overseeing daily operations to meet established standards. Recommend security enhancements as needed and build solutions to meet those needs as appropriate.

Currently utilizing the following technologies:

Normshield

Qualys

Idaptive

Netskope

Crowdstrike

IT Risk Cybersecurity Advisor Jun 2018- May 2019

Alliance Data Systems

3100 Easton Square Place, Columbus, Ohio 43219

Advise and assist ADS senior leadership to identify, assess, and document risks that can adversely impact business operations. These include financial, regulatory and legal consequences. Partnering with and providing oversight for a wide range of stakeholders such as information security, legal, accounting, regulatory affairs and internal parties. Assisted with the implementation of RSA Archer which was established to identify and track all cybersecurity processes and risks.

IT Security Architect Aug 2016- Jun 2018

LBrands /MAST

3 Limited Parkway, Columbus, Ohio 43230

Ensuring that the LBrands Information Security Program was globally implemented. This included upgrading TLS standards, CIS standards benchmarks, 3rd party interactions, enforcing PCI and implementing GDPR. All efforts were focused on providing a heightened cybersecurity posture to protect confidentiality, integrity, availability and legal/regulatory compliance of LBrands’ information and technology assets. Additionally, evaluated newer technologies (AI, Big Data, and Automation) to ensure that the business had a clear understanding how they can expand operational capabilities and maintain a solid cybersecurity posture.

IT Security Risk Analyst Jul 2013- Aug 2016

Nationwide Insurance

One Nationwide Plaza Columbus, Ohio 43215

Evaluating risk levels, mitigating IT risks relating to new and existing projects. The main risk representative that interacted and advised the Network Infrastructure, Database, Big Data, AI, Mobile, Firewall, and Voice teams. This role involved identifying cybersecurity issues, creating related documentation, and grading the level of risk. Utilized the FAIR risk model to measure risk levels and documents all risk items in IBM Open Pages.

IT Security Consultant Aug 2011– Jul 2013

Cardinal Health

7000 Cardinal Place Dublin, OH 43017-1091

Rapid 7 engineer creating and implementing a global vulnerability management program. Additionally, conducted application security scans program utilizing IBM App Scan. This role involved increasing the company’s global cybersecurity posture by collaborating with a wide range of business units to identify and resolve security vulnerabilities. Participated on rapid acquisition projects and implementing global cybersecurity capabilities (including China operations). This involved collecting and presenting the cybersecurity risks of a potentially new acquisition to executives.

Altiris Administrator Sept 2007 – Aug 2011

Cardinal Health

7000 Cardinal Place, Dublin, OH 43017-1091

Provided a broad range of project and technical support to an environment of 26,000+ systems. Deployed a rapid patch management deployment (minimum 90 % patch level within 30 days) to a wide range of platforms and applications. Implemented a rapid software deployment process allowing end users to “self-serve” install authorized applications.

Senior Desktop Engineer Oct 2004-Sept 2007

Scotts Company /Applied Computer Science

14111 Scotslawn Drive Marysville Ohio 43041

Global Desktop Support Services (United Kingdom, France, Netherlands Spain, Latin America and Australia). Utilizing Altiris, this position involved both software deployment and security patch management supporting the company’s global environment.

Global Desktop Engineer Dec 2003-Oct 2004

Scotts Company /Xerox (formally ACS)

14111 Scotslawn Drive Marysville Ohio 43041

Responsible for supporting Global Desktop Support Services (United Kingdom, France, Netherlands Spain, Latin America and Australia). Support requirements are as follows:

Altiris Software Deployment Administrator

Test /Approve/Deploy Desktop Images

Test/Approve/Deploy new hardware (Laptop/Desktop)

Desktop Patch Management

Monitor Level 1 Help Desk performance

Desktop Support Engineer Oct 2000-Dec 2003

Computer Science Corporation

5200 Upper Metro Plaza, Dublin, Ohio 43017

Provided customer desktop support (Level 2) role for Enron and Reynolds and Reynolds. Responsible for solution support addressing desktop, software, printer and network operations.

Intelligence Operations Team Leader Mar 2000 – Oct 2000

Logikeep Inc.

555 Metro Plaza North Suite 220, Dublin, Ohio 43017

Responsible for creating and evaluating cyber intelligence reports of potential active system vulnerabilities and virus in a “near real time” environment. These security alert reports were “real time” delivered to paying corporate customers. The customer would be notified with detailed information describing system vulnerabilities, threats, events and recommended countermeasures as they developed.

IBM Desktop Support Analyst Jan 2000- Mar 2000

Interim Technology (Temporary Consultant)

111 West Rich Street Suite 220, Columbus Ohio 43215

Responsible for providing software, hardware and network support for Bank One.

Senior Help Desk Analyst Feb 1999- Dec 1999

Computer Technology Associates, Inc.

6903 Rockledge Drive, Suite 800 Bethesda, MD 20817

Responsible for providing software, printer and network support for the Government Supply Agency (GSA). Provided support for an environment of 1000 + users both local and field representatives. User support consists of providing both software and hardware solutions for required user tasks.

Help Desk Supervisor May 1997- Feb 1999

General Electric Information Technology Solutions

220 Girard Street, Gaithersburg, MD 20884

Responsible for providing hardware, software, printer and network support for the National Rural Electric Cooperative Association. Provided support to an environment of 500 + users both local and field representatives. User support consists of providing both software and hardware solutions for required user tasks.

Computer Support Team Member Apr 1996- May 1997

Information Spectrum Inc.

7611 Little River Turnpike, Annandale, Virginia 2200

Responsible for providing hardware, software, and network support for NAVAIR US NAVY F-18 Tactical Fighter program and foreign allies armed forces embassies located in Washington DC (Malaysia, Switzerland, Finland and France).

Intelligence Operations Manager Jul 1992 - Apr 1996

PSC INC.

12330 Pinecrest Road, Reston, Virginia 22091

Directly involved in Special Communication Operations supporting both the headquarter facilities and global tactical sites for the Department of Justice (Drug Enforcement Administration). Involved in coordinating and providing manpower for all Special Communication Operations (Tactical Operations) in the United States (West Coast/Latin America). Managed 50 support linguist and intelligence analyst.

Electronic Warfare Training Analyst Nov 1988 - Jul 1992

GRCI (formally SWL Inc.)

1900 Gallows Rd, Vienna, Virginia 22182

Provided global cryptography training support for U.S. Navy Submarine Combat Warfare Systems (NAVSEA/SPAWAR), Washington DC. This position involved creating the training materials and educating US Navy training personal.

Industrial Marketing Manager Sept 1986 - Oct 1988

International Realty Consultants Inc. Guaynabo, Puerto Rico

Marketed commercial and industrial developments. Duties consisted of making bilingual presentations to aid corporate representatives with plans for site planning and subsequent commercial development.

United States Navy Dec 1976- Aug 1986

Served 10 years active duty as a member of the Naval Security Group Activity with the National Security Agency.

Cryptographer Instructor (Master Training Specialist)

Cryptographer

Soviet Intelligence Analyst

Drug Intelligence Operative

Linguist

Education

Master of Science Information Systems

[Graduate Certificate in Cybersecurity]

Cum Laude

Dean List Summer 2011

Strayer University Dec 2011

Bachelor of Science in Business Management

University of Phoenix Dec 2009

SABSA Enterprise Security Architecture

United States Navy Schools

Cryptography Operative School

Advance Cryptology and Intelligence Analyst School

US Navy Instructor Training School

U.S. Navy Curriculum Development School

Organizations

ISSA

ISACA

Boy Scouts Of America

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