Assistant Personal

*

Janet Chan

**** – *** Como Lake Ave, Coquitlam, BC V3J 0E8 778-***-****

***********@*****.***.**

SUMMARY OF QUALIFICATIONS

• Over 10 years experience of secretary

• Strong legal background from international law firms

• Professional communication skills include fluency in English, Cantonese and Mandarin

• Proven skills in Microsoft Word, Outlook, PowerPoint, PC Law and ESILAW

• Basic skills in Microsoft Excel and Quick Book

• Typing speed around 45 – 50 wpm

PROFESSIONAL EXPERIENCE

Legal Assistant & Client Care Support July 17, 2017 – November 16, 2018 Deer Lake Law Group

• Mainly assisting on general family and civil matters

• Matter opening; filing and e-filing; marking calendar and arranging meetings with clients; proofreading; customer services and reception coverage

• Contacting doctors to set up intake process for parenting arrangements

• Preparing letters and emails to clients and opposing counsels

• Drafting simple Court documents and handling online submissions of the same

• Scheduling Court dates, e.g. Trial, Judicial Case Conference, Settlement Conference et al

• Acting as an interpreter in English, Mandarin and Cantonese during interviews with clients

• Translating letters from English to Chinese

Clinical Assistant January 3, 2017 – March 10, 2017 Clinical Sleep Solutions

• Providing support to patients who are on CPAP therapy (Obstructive Sleep Apnea)

• Answering phone inquiries, scheduling appointments and maintaining patient files

• Demonstrating patient for tests, treatments and procedures and update patients’ health condition

• Keeping patient records and conversations confidential, maintaining records, ensuring initial and follow-up treatments are completed

• Maintaining tidy and functional office

• Ordering office supplies and keeping track of inventory Office Assistant (7-month contract) January 26, 2016 – August 31, 2016 Metrotown Law Group

• Matter opening; contacting clients to follow up with their recent health conditions in English, Mandarin and Cantonese

• Arranging meetings with clients before limitation dates; preparing letters and emails to ICBC to request motor vehicle searches and third parties information

• Writing letters to Police Departments, Fire Departments, Emergency Service Department and hospitals to request ambulance and patients' medical records

• Acting as an interpreter in English, Mandarin and Cantonese during interviews with clients

• Translating letters from English to Chinese

2

Clinical Assistant (Temporary Position) December 7, 2015 to January 25, 2016 Christina Wong Dental Office

Greeter (Temporary Position) October 26, 2015 to October 30, 2015 Mercedes Benz Canada Inc, Vancouver

• Welcoming and chatting to customers as soon as they walk in, directing them to the proper person/location

• Preparing invoices and keys for cars pick-up, updating customers’ information on system, arranging courtesy and taxi for customers upon requested

• Arranging daily appointments, taking phone messages, looking after the diaries and interpreting for service advisors in English, Cantonese and Mandarin Personal Assistant to Partner (Dispute Resolution) October 2012 – July 2015 Ashurst, Hong Kong

• Audio and copy typing, word processing (Office 2010), filing and preparing all legal documents and court bundles

• Arranging business trips, retreats, partners meetings (local and overseas)

• Arranging seminars, such as preparing powerpoint, handouts, catering, marking down number and contacts details of attendees and following up with various tasks after seminars

• Issuing bills

Legal Secretary to Partner (Litigation) January 2012 – October 2012 King & Wood Mallesons, Hong Kong

• Audio and copy typing, word processing (Office 2010), filing and preparing all legal documents and court bundles, arranging business trips and retreats etc Legal Secretary October 2011 – December 2011

in Legal Compliance Department (Temporary Position) Morgan Stanley, Hong Kong

• Audio and copy typing, word processing (Office 2010), filing and preparing all legal documents

Legal Secretary to Corporate Securities February 2007 – March 2011 and Financial Market Group

Clifford Chance, Hong Kong

• Audio and copy typing, word processing (Window 2000), filing and preparing all legal documents, prospectus and V notes

Personal Assistant to Asia Pacific Director August 2003 – February 2007 Yu & Partners (Rouse & Co. International Group), Hong Kong Co-ordinate with other 15 offices in China, Southeast Asia, UK, UAE, USA and India to:- Setting up international and internal conferences, retreats, internal trainings, seminars, arranging and matching flights and accommodations for all fee earners and supporting staff.

3

Taking part in human resources tasks such as:-

• Preparing appraisal forms for all offices, setting up appointments of appraisals for fee earners, executives and supporting staff, updating objectives for the same

• Renewal of employees and offices insurances

Routine secretarial duties such as:-

• Audio and copy typing

• Preparing legal documents, training brochures and speech materials in the format of Word, PowerPoint and Excel

• Taking part in translation of some simple legal documents from Chinese to English and vice versa

EDUCATION

Diploma in The Administrative Management 1999

The Institute of Administrative Management, Hong Kong Introduction to Law (Part-time course) 1993

Ryerson Polytechnical Institute, Toronto

Executive Secretarial Training (Full-time course) 1985 Sara Beattie College, Hong Kong

Contact this candidate