Executive Assistant Manager
Resume:
Christina Zamora
Lewisville, Texas *****
********@**.***
SUMMARY
A detail-oriented and dependable administrative professional with extensive proficiencies in office management, vendor/client relations. Forward-thinking and exceeds established goals within tight deadlines. Ability to multitask efficiently in fast-paced environments. A proven problem-solver who develops solutions to improve processes and drive results to the bottom line.
EXPERIENCE
DynaGrid Construction Group, LLC
Executive Assistant to CEO, 2019 to 2020
Provided support to the CEO and Sitework Manager, including completing expense reports and general management of their schedules.
Worked with bringing in new vendors to reduce company expenditures.
Event planning of Teambuilding and holiday events.
Managed the monthly and quarterly client appreciation gifts for over 25+ clients.
Revamp and created a new process for managing the daily employee lunch order provided by the company.
Provided personal assistant duties for the CEO.
Light IT duties, including setting up new employee workstations or moving of employees to new workstations.
Team Car Care, LLC a.k.a Heartland Automotive Services., Irving Texas
Sr. Executive Assistant to CEO, 2013 to 2019
Provide support to the CEO and several members of the Senior Leadership Team, including arranging travel, completing expense reports, managing calendars, reconciling credit card statements.
Perform office manager duties in general support of a 100-person office.
Liaison directly with vendors from hotels, travel agencies, beverage services, etc. to negotiate contracts on the company’s behalf.
Created and implemented a supply ordering process for the corporate office to optimize purchasing.
Revamped the conference room reservation process for employees, which included setting up a centralized station with real-time conference room availability.
Instituted the employee badge tracking and visitor sign-in processes to comply with annual PCI audits
Extensive conference and event planning for large groups and executive meetings.
Served as Chairman for our company’s Culture Committee for 2 years.
ACE CASH EXPRESS, Irving Texas
Insurance Project Specialist, 2011-2012
Collaborated with state agencies to streamline the rollout of state-specific requirements on licensing and compliance to our nationwide team of managers and employees.
Maintained and handled highly confidential information for employees on multiple levels.
Overhauled existing Excel spreadsheets to include complex formulas which improved accuracy for tracking daily reporting data, which increased productivity.
Scheduled weekly meetings with Regional HRMs to deliver efficient status updates to help facilitate employees receiving their Limited License in a timelier manner, resulting in increased company sales.
Executive Assistant to VP of Franchise, 2011
Provided daily support to the Vice President of Franchise, which included email, calendar, travel arrangements, expense reports and creation of PowerPoint presentations.
Worked with and developed relationships with franchise owners to resolve various issues and ensured stores operated under compliance.
Introduced improved organization across office processes, including a functional filing system.
Created various travel forms and templates to help organize expense receipts and booking of travel.
Developed a solution-based tracking system to help prioritize and resolve issues at store locations.
GREYSTONE COMMUNITIES INC., Irving, Texas
Administrative Assistant, 2008-2009
Provided support to Vice Presidents, Senior Managers and Associates, which included calendar management, travel arrangement, expense reports, etc.
Created and edited key company documents and PowerPoint presentations.
Updated the main filing system, creating a more organized, efficient process to access client history.
PARAGON STRUCTURAL ENGINEERING, LTD., Plano, Texas
Executive Assistant and Bookkeeper, 2007-2008
Provided support to the Chief Executive Officer, which included calendar management and heavy bookkeeping activities related to accounts payable and accounts receivable.
Responsibility for maintaining and managing various customer and vendor relationships.
DELAPORTE & ASSOCIATES, INC., Southlake, Texas
Office Manager and Executive Assistant to the Chief Executive Officer and President, 1993-2007
Provided support to the Chief Executive Officer and President, which included calendar maintenance, travel arrangement, bookkeeping and pre-screening potential new hires.
Managed and trained administrative assistants and sales support staff at three site locations in Southlake, Albuquerque and Denver.
Administered vendor relationships, which included contract negotiations and pricing of materials
Researched and provided education materials for account managers. Cold-called potential prospects.
Worked with P&L reports and created several company templates, such as travel-expense forms and room-rental agreements, for distribution throughout the company.
LICENSES
Public Notary, October 2011 to present
PROFESSIONAL DEVELOPMENT
Accounting and Business Management Courses - Technical Vocational Institute, Albuquerque, New Mexico
‘Social Styles’, ‘Signature Customer Service’, ‘The Power of Versatility’ - Wilson Learning Corporation
COMPUTER SKILLS
Microsoft Office Suite, Adobe Acrobat XI Pro, Certify, QuickBooks, Essbase through Excel AS400, ACT Premium, SharePoint
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