Customer Service Office Assistant
Resume:
MAKENZY PEREZ
EXPERIENCE
Sales Associate • Amazon • October 2019 - Present
Cashier duties and stocking merchandise areas of the store. Customer service functions to help customers find their needs. Assisting Key holders with daily tasks of running the store. Inventory keeping and replenishing duties.
Patient Care Services & Marketing Assistant • Fertility Specialists of Texas • November 2019 - Present
Internal Marketing Reports, Maintaining Marketing Expense reports, Attending and Planning Marketing events. Communicate with Vendors to fulfill promotional marketing programs such as our Egg Donor Program and billing requirements. Answering phones and aiding patients in answering their questions about their treatments. Scanning patient paperwork into our care system.
Marketing Assistant • Fertility Specialists of Texas • October 2018 – October 2019
Internal Marketing Reports, Maintaining Marketing Expense reports, Attending and Planning Marketing events. Communicate with Vendors to fulfill promotional marketing programs such as our Egg Donor Program and billing requirements.
Office Assistant • Fertility Specialists of Texas • January 2018 – October 2018
Responsible for scanning and inputting patient paperwork, calling patients to notify them of records being sent between doctors. Responsible for AR billing and collection computation. I work with the marketing department on compiling data and analysis computation.
Pharmacy Technician • CVs Pharmacy • August 2015 – October 2018
Responsible for filling medications and working with customers on the phone and in person. Also, customer service duties which includes helping customers find their over-the-counter needs as well as any pharmacy help with insurance and doctor’s offices for their medication needs. I was charged with handling cashier transactions.
Hostess •Urban Crust• January 2015 – March 2015
Maintenance of restrooms and dining areas of the restaurant. I assisted with seating customers and interacting with customers while they waited for their table, and also responsible for polishing glassware and silver ware. I was responsible for to-go orders.
Seasonal Sales Associate • Michaels • November 2014 – January 2015
Cashier duties and stocking merchandise areas of the store. Customer service functions to help customers find their needs.
EDUCATION
High School Diploma• June 2015 • Plano East Senior High
I participated in Clinical Rotations for 2 years and took various medical courses while enrolled. I also took college level and dual credit courses in English and History.
Associate of Applied Science • May 2017 • Collin College
Bachelor of Interdisciplinary Studies in Business Issues •Concentration in Science and Management• May 2020• University of Texas at Dallas
Study Abroad in Nanjing, China at Southeast University with the Confucius Institute Summer 2018
LEADERSHIP
Member and Community service officer of HOSA (2013-2015).
Active member of The Delta Zeta Sorority (2017-2020):
Philanthropy Committee Chair, Bid Day Chair
REFERENCES
Available upon request.
2613 Brown Deer Trail
Plano, TX 75023
************@*****.***
www.linkedin.com/in/makenzy-perez
SKILLS
Google AdWords Fundamentals Certification 2019
Training with CVS Pharmacy
Windows and IOS experience
Microsoft Office
Leadership
Customer Service
HIPAA Training
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