Scrum Jira

Ahasan Ullah, Certified Scrum Master

609-***-****. ********@*****.***

SUMMARY OF QUALIFICATIONS

•Certified Scrum Master/QA Tester with 11+ years of experience as leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals.

•Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

•Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and stories were ready for sizing.

•Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.

•Skilled in providing effective leadership in fast-paced, deadline-driven environments, with outstanding oral and written presentation and communication skills

•Experience in many domains like Healthcare, Insurance, Financial Services, e-commerce & pharmaceutical.

•Delivered high quality software in rapid time frames, in a rapidly evolving environment.

•Experienced in techniques such as Sprint planning, Product Backlog Grooming, Agile estimation, daily SCRUM, metrics such as Burn-down & Burn-Up charts, Sprint summary report, Sprint review/retro meetings etc.

•Experienced in agile coaching/mentoring, improving development team motivation, process innovation, removal of project impediments, working with business/product owner to maximize business value.

•Excellent Client relationship management, analytical, problem solving, written and oral communication, and presentation skills.

•Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders.

•Knowledge and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing & Agile Games.

•Highly motivated professional with experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment.

•Experience in User Acceptance Testing, Regression Testing Performance Testing and Functional Testing.

•Experience with multiple agile tool managing agile sprints and backlog such as Jira, Jira Portfolio Version One & Rally.

•Experience in Requirements Traceability Matrix to keep the stakeholders informed of the progress of the project

TECHNICAL SKILLS

•Operating System – Windows, Mac & Linux

•Testing Tools – Quality Center, ALM, QTP/UFT, Perfecto Mobile, SeeTest, VMware, Zephyr, Ethical Hacking, Charles Proxy.

•Agile Tools – Jira, Rally, VersionOne

•Packages MS Office – Word, Excel, Power Point, Access & Outlook

•Mobile Technologies - Android, iOS, Tablets, Windows, Blackberry, Chrome, & Safari.

•Languages – Oracle SQL, VBscript.

EMPLOYMENT EXPERIENCE

AT&T – Middletown, NJ March 2018 – Feb 2020

Sr. Scrum Master

•Supported the Product Owner to manage the backlog and guide the team while facilitating a healthy intra-team dynamic with respect to priorities and scope.

•Used Jira Portfolio to create roadmap, manage scrum teams, create release plan and track the work for each quarter commitment.

•Focused on ever-improving team dynamics and performance. Helped the team manage interpersonal conflicts, challenges, and opportunities for growth.

•Enabled close cooperation across all roles and functions; addresses resource issues and deviation from Agile practices.

•Removed impediments so the team can focus on the work at hand and follow Agile practices.

•Challenged the old norms of development in order to improve performance in the areas of quality, predictability, flow and velocity

•Accountable for creating and maintaining the appropriate channels for open communication within the team to create a trusting and safe team environment.

•Proactively managed sprint-level risks, dependencies and ensured that they are identified, coordinated, mitigated or escalated as necessary.

•Helped the Product Owner to organize the product backlogs items, writing user stories & walked through the Definition of ready and Definition of Done.

•Supported the Product Owner in maintaining data in the appropriate Agile toolset to provide transparency to the roadmap and related priorities.

•Understanding of incremental delivery and the value of metrics including backlog tracking, burn down metrics, acceptance criteria and velocity.

•Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs.

•Trained/Coached team members in agile and scrum practices to improve work flow.

•Implemented Agile best practices such as Code review, transparency, accountability, self-management and empowerment.

•Help the product owner establish and enforce sprint priorities and release delivery deadlines.

Capital One – New York, NY Jan 2017 – March 2018

Scrum Master

•Served as Scrum Master up to 3 Agile teams. Guiding the teams on how to have transparent communications within Scrum framework.

•Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, and timeline issues appropriately.

•Mentor team members on Agile software development principles and practices including implementation of process improvement ideas learned from retrospectives.

•Facilitate and responsible for mentoring Agile team to apply Agile methodology and mindset to promote continuous improvement.

•Participated in daily Scrum of Scrums (S2) meeting to clarify team accomplishments and impediments.

•Identified areas of improvement within Product, coordinating with PMO’s on team commitment, delivery & risk,

•Worked with PMO and executive on Scaled Agile Framework and formulated a plan for a transition to the SAFe model.

•Successfully migrated to AWS Cloud from old legacy system.

•Helped the development team from outside distractions, team conflicts, and maintain focus on product backlog and project timeline.

•Used Jira for monitoring dashboards, multiple projects, custom charts & progress graphs, real time monitoring of work efforts by team members.

•Worked with Dev and PMO to ensure overall project deliveries are met.

•Monitored the project progress and radiated the information to stakeholders.

•Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.

•Introduced tools and processes to successfully use Agile software development practices with a combination onshore/offshore team.

eBay Enterprise - King of Prussia, PA Jan 2014 – Dec 2016

Scrum Master

•Lead two separate SCRUM teams consisting of 9 team members in each team.

•Measured team velocity and facilitated Scrum ceremonies. Coached and mentored teams in agile development methodology, Pair programming & Code Reviews.

•Guided the Development teams & Product Owner to understand and practice the core Scrum Principles, Roles and Values.

•Helped the Product Owner to organize the product backlogs items, writing user stories & walked through the Definition of ready and Definition of Done.

•Coordinated and participated in weekly Backlog Refinement meeting to split stories, to improve stories that are poorly written & estimates story using planning poker method.

•Worked with the Product Owner to gather insight opinions of multiple stakeholders and helped to ensure all stakeholders agreed with the current scope and roadmap of the product.

•Guided the QA to identify the gaps on testing within the sprint, writing test cases, used testing strategies in order to communicate effectively with Scrum team.

•Acted as administrator on Jira to create workflow, assign roles, track productivity and internal wiki for high level documents.

•Organized fun activities with the team such agile games & other activities after work so that the teams are always motivated.

Verizon Wireless - Bedminster, NJ March 2012 – Jan 2014 Scrum Master .

•Successfully transitioned Agile scrum team from Waterfall to Scrum within 2 months.

•Guided and coached Scrum team on how to use Agile practices to deliver high quality products throughout the Software Development Life Cycle.

•Improved team velocity by incorporating capacity planning into sprint planning sessions.

•Ensured team applied best practices in writing epics/features/user stories and acceptance criteria on JIRA.

•Partnered with other Scrum Masters and Development Managers to implement best practices though continual process improvement across the organization.

•Organized day to day Core-time for the team members in order to resolve issues.

•Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.

•Ensure high throughput of development teams by identifying potential issues and roadblocks and working on preventing or eliminating them.

•Anticipate and proactively track record, remove and escalate impediments.

21St Century - Wilmington, DE Feb 2008- Feb 2012

Mobile Tester

•Tested 21st Century native application on multiple devices including iOS and Android.

•Used SeeTest for automated the mobile testing and run the scripts for multiple devices with VBScript using QTP.

•Tested mobile application on different devices using a simulator (Device Anywhere) for Manual Testing.

EDUCATION

•Associates Degree

•Atlantic Cape Community College, Mays Landing, NJ

CERTIFICATION

•Certified Scrum Master (CSM) – Scrum Study 2014

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