Abhilasha Awasthy

https://www.linkedin.com/in/abhilasha-awasthy-04062292/

Summary

Highly skilled Scrum Master and QA Tester with 10+ years of experience coordinating and performing a wide range of testing activities for mobile applications, networking, and wireless components/services, routers, and extenders.

Demonstrate leadership abilities drawing on active participation and comprehensive knowledge of all stages of the software development life cycle (SDLC) and testing life cycle using both Agile and Waterfall methodologies.

Background includes experience in SOAP and RESTful web service testing, service-oriented architecture and XML testing, shakeout testing, regression testing, and back-end testing.

Strong defect management and bug reporting skills with commitment to understanding functionality and enhancing features to adhere to technical and business requirements and meet functionality goals.

Track record of collaboration and history of identifying cost savings and driving projects to meet strict deadlines.

Education:

Master of Business Administration, Devi Ahilya Bai University, Indore, India - 1999

Bachelor of Arts, Barkatullah University, Bhopal, India

Training: IBM WebSphere, Open Text (OTMM), ComScore, Salesforce

Certification:

Scrum Master

Technical Skills:

Testing Tools: Quality Center, Wireshark, Altova XMLSpy, QTP, Rational, Enterprise

Tester, Selenium, Jira, XML Marker, SoapUI, Linux (Putty), HPALM, Aspera Point-to-Point, FileZilla, WINSCP, Mercury Center SQL

Databases: Oracle 9i/8i/8/7x, MS SQL Server 2000, MySQL, Sybase, Microsoft

Access

Languages: XQuery, SQL, Java, J2EE, C, C++, Visual Basic, JavaScript, HTML,

DHTML, XML, WebLogic, XHTML

Professional Experience:

Verizon Wireless (Contractor), Irving, TX Sep 2019 – Present

Senior system Engineer

Responsibilities and projects handled:

For special product offers (SPO) project, analyzed business requirements and user experience goals to develop test plan and test cases and performed progression testing and bill validation for discount and effective date.

For Business to Business Fee project, analyzed business requirement and stories to create Test cases. Verified XML for fee indicators, validated ECPD Line count and performed testing and validation of device upgrade and activation fee on the Bill and database.

For Image Formatting Engine (IFE) and Billing Analytics (BA) performed regression testing, advancing of Billing Cycles, transferred masked data files from one server to another using SuperPutty SSH client.

Used QTest for Test Case execution, Importing Test cases to QTest.

Performed Regression Testing and did End to End validation

Used Oracle DB2 for extracting and validating billing accounts required for various billing system’s test scenarios.

Identified, replicated, resolved, tracked and reported multiple defects using JIRA during development process, improving software quality and end-user experience.

Verizon FiOS (Contractor), Ashburn, VA Oct 2014 – Jul 2018

Set Top Box Tester

Description: Performed installation, testing, and technical maintenance on Verizon Media Server (VMS), a setup box providing video content/interface to TV over a fiberoptic communication network, using MoCA 2.0 for inside customer houses, Category 5 cable for data, and coaxial cable for video. Executed code downloading processes via Multicast/Unicast.

Responsibilities:

Prepared test deliverables, test plan, test scenarios, test cases, test data, traceability matrix, risk analysis report, root cause analysis report, test logs, and operations test reports.

Identified, triaged, tracked, and performed reporting of bugs.

Developed test areas to replicate in-home media network and tested interactive media guide application. Prepared test lab to simulate Verizon’s software and hardware environment to perform replicated operations.

Participated in functional and regression testing of DVR and non-DVR boxes (Cisco, Motorola, Arris).

Tested for legal compliance with regard to closed captioning, parental controls, EAS for VMS, IPC, Mallard, uIPC, and OTT Live TV, including authorization/de-authorization of CE devices to an account.

Executed testing on FiOS mobile applications dashboard/features on iOS and Android devices using BHR3/BHR4 routers.

Performed router upgrade activation and testing of VMS/IPC, Mallard, uIPC, and CE devices using Public DNS entry in BHR3/BHR4 router with ethernet WAN/COAX connections.

Executed stress tests for CE devices on 2.4/5.0 and guest Wi-Fi settings wireless networks.

Prepared and executed scripts for premium package features in SIT and Production environments. Tested video-on-demand (VOD) stream capture to verify Ericsson Open Stream VOD systems.

Set up test benches with VMS/IP clients to new members of team for SIT testing, auto provisioning, code download, STBs with COAX, and ethernet IP clients.

Deployed code for cross-functional team at FiOS lab and ensured availability during production.

Verified error codes for failover of TR-069 in SIT environment.

Performed wireless testing with iOS/Android devices and reported production issues to network team.

Confirmed CDL Unicast/Multicast liability for SIT HDM traffic.

Verizon, Ashburn, VA May 2013 – Jun 2014

Member of Technical Staff (MTS) - (Employee)

Description: Supported two projects for Verizon Digital Media Services (VDMS) and Verizon Digital Content Services (VDCS). VDMS delivers video/music content through advanced, fully automated workflow engine, while VDCS was developed as add-on.

VDMS

Responsibilities:

Identified business and technical testing requirements with deliverables.

Performed test planning, test case design, execution, and test/bug reporting for sprints and major VDMS releases.

Onboarded customers, creating, editing, and deleting accounts using Salesforce (SFDC).

Maintained backward/forward traceability matrix for product requirements, test scenarios, and defects.

Designed and executed shakeout and health check testing, including functional testing.

Developed automation GUI and API test scripts for shakeout/regression testing using unified functional testing tool.

Tested transcoders like Rhozet and Amberfine and different transport protocols like SFTP, SCP, FTPs, rsync, and Signiant, as well as Storage Manager, Media Manager (Open Text), managing DRM keys, Apigee API using SOAP, and REST calls.

Supported in-house test tool development and used to reduce test infrastructure cost/time and enhance test coverage.

Monitored high availability (disaster recovery) testing across two data centers.

Tested web services, web applications, IBM WebSphere components, database cluster failover, and load balancers.

Engaged in knowledge sharing with operations team; provided production support/troubleshooting as Tier II escalation.

Cultivated close partnership with product team and vendor partners to reduce defect turnaround time.

Conducted formal performance and capacity testing to benchmark VDMS PROD systems.

Ensured zero service-affecting defects identified during new load deployment.

VDCS

Participated in system integration and functional and automation testing using UFT/QTP, Selenium, and SoapUI.

Contributed to sprint planning meeting and generated user stories, tasks, and time estimations.

Researched open source tools to reduce cost of project.

Tested REST API for batch upload, query batch, and import file.

Verizon, Ashburn, VA Mar 2012 – May 2013

Software Engineer, VDMS (Employee)

Description:

Played key role in requirement gathering, test plan creation, review, and development of VDMS project.

Performed defect tracking and reporting using HPQC. Ran scripts for performance and health check.

Executed API testing through SoapUI and Actional diagnostic tool.

Tested and managed various video streaming technologies through open content management service tool.

Performed back-end validation through Windows and Linux jump boxes.

Participated in testing Velocix Content Delivery network component.

Completed functional testing of VDMS system component.

Validated sanctity of ComScore monitoring reports and reporting anomalies.

Smart Synergy (Client - Temenos T24), Houston, TX Apr 2010 – Mar 2012

QA Tester

Provided testing of client’s software solutions/system used in retail, corporate, and private community banks as they transitioned from legacy system to T24 system to offer uninterrupted service to end user.

Created test case Quality Center. Validated XML file against XSD, including content, tags, attributes, values, and consistency. Used SQL statements to verify data.

Performed functionality, system, and user acceptance testing (UAT). Attended walkthroughs to understand functionality.

Executed positive, negative, and boundary and regression testing over different builds; reported defects.

Telecom Experts (Client - RPG Cellcom Ltd.), Jabalpur, India. Oct 2005 – Jan 2008

Radio Frequency Test Coordinator

Prepared and executed tests for wireless service provider.

Completed sanity, feature, and functional testing for mobile devices and performance testing, load testing, and stress testing in mobile handsets. Tested applications on wide range of mobile handsets from various cell phone vendors.

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