Customer Service Representative

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I’m a Bahraini experienced auditor with more than 4 years of working experience in the assurance industry. I have experience in working with clients across various industries such as financial services, construction, manufacturing, retail, and not- for-profits. I’m currently pursuing my ACCA qualification and I’m expecting to be an ACCA affiliate by 2021. I have good working knowledge of international reporting standards, including the more recent IFRS 16, 9 and 15. I’m bilingual, being fluent in both Arabic and English.

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AUDIT EXECUTIVE

BDO Bahrain Mar 2016 - Present

Plan, execute, and supervise completion of all phases of the audit process, including fieldwork, work-paper review for all financial statement line items Perform statutory audits and quarterly reviews for financial services, construction, manufacturing, retail, and not-for-profit clients Draft financial statements and disclosures in accordance with IFRS Conduct meetings with clients to understand and assess the audit risk CUSTOMER SERVICE REPRESENTATIVE

Qatar Airways Dec 2015 - Feb 2016

Liaised with customers to ensure premium customer service experience Provided lounge services to passengers, crew and representatives Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations

Ability to work under pressure

Strong IT skills

Excellent interpersonal and

communication skills, including

good presentation and report

writing skills

Reliable and professional

Organized

Time management

Team player

Fast learner

Motivated

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A U D I T E X E C U T I V E

AUDIT INTERN

Deloitte Bahrain Aug 2015 - Nov 2015

Assisted seniors in performing audit tests on financial statement line items Performed substantive analytical procedures on depreciation and payroll and communicated any unexplained variances to the senior and managers Conducted weekly feedback sessions with coach to identify potential areas of improvements

CHARTERED CERTIFIED ACCOUNTANTS PROGRAM (ACCA)

Association of Chartered Certified Accountants (ACCA) 2019-Present Successfully completed eight ACCA papers.

CERTIFIED ANTI MONEY LAUNDERING (AML)

Central Bank of Bahrain Nov 2019

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BACHELOR DEGREE OF BUSINESS ACCOUNTING (BSC)

University of Bahrain (UOB) 2010-2015

• Dr. Abdelmohsen Desoky

(Head of Accounting Department at

UOB)

Email: *******@***.***.***

• Hameed Ali

(Audit Manager at Deloitte Co.)

Email: *****@********.***

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Block: 433, Street: 3315,

House: 755, Jeblat Hebshi, Bahrain

*****.*.********@*****.***

+973-********

Sex Female

Date of Birth 26/07/1992

Nationality Bahraini

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Mother tongue: Arabic

Other languages : English

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