Melissa Robinson MSN MBA, RN

**** *. ***** **. ******, AZ 85345 602-***-****

adb4dl@r.postjobfree.com

Objectives

Seeking an executive position that will utilize my leadership skills and have the opportunity for advancement.

Education

Mohave Community College

5/2013 Associates of Science: Nursing

Grand Canyon University

2/2015 Bachelors of Science: Nursing

3.7 GPA Coursework in Nursing

Grand Canyon University

10/2017 Master of Business and Master of Science: Nursing

3.61 GPA

Nursing Certifications

Registered Nurse (License No. 179680) Exp. 04/01/2021

BLS/CPR for Healthcare Providers Exp. 01/2022

Experience

Team Select Home Care Phoenix, AZ

Director of Nursing 12/2018- 01/2020

Responsible for overseeing all daily operations with a census over 400, including intake, scheduling, clinical supervisors and field clinicians. Responsible for collaborating care with patients, employees and healthcare providers. Responsible for QAPI, monthly meetings and ensuring all data is correct. Provide necessary health education training for patients and employees. Supervise all practitioners and employees, hiring of all employees, manage employee review process and ensure compliance with state and federal regulations. In-depth knowledge of PDGM, responsible for monthly gross margin goal.

AdvisaCare Solutions of Arizona, LLC Phoenix, AZ

Administrator 04/2018- 12/2018

Responsible for all daily operations including intake, collaborating care with patients, employees and healthcare providers. Perform all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Provide necessary health education training for patients and employees. Supervise all practitioners and employees, lead recruiting and hiring of all employees, manage employee review process and ensure compliance with state and federal regulations. Responsible for business development and ensuring positive growth. Completed CHAP accreditation with no condition level deficiencies.

Nursing Solutions of Southern Arizona Tucson, AZ

Administrator 12/2014 – 04/2018

Responsible for all daily operations including intake, collaborating care with patients, employees and healthcare providers. Completed Federal Medicare survey with no deficiencies. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Provided necessary health education training for patients and employees. Supervised all practitioners and employees, led recruiting and hiring of all employees, managed employee review process and ensured compliance with state and federal regulations. Complete monthly reports and develop performance improvement plans. Assist with modifying and creating new agency policies and processes.

Nursing Solutions of Southern Arizona Tucson, AZ

RN Clinical Supervisor 06/2014-12/2014

Delivered high-quality and compassionate treatment to indigent and low-income patient community. Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Provided necessary health education training for patients. Supervised twelve other practitioners and employees, led recruiting and hiring, managed employee review process and ensured compliance with state and federal regulations.

Nursing Solutions Phoenix, AZ

RN Case Manager 02/2014-06/2014

Delivered high-quality and compassionate treatment to indigent and low-income patient community. Developed and maintained quality care systems and standards. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Provided necessary health education training for patients. Collaborated care with nursing, physicians and caregivers. Managed case load of approximately 45 patients.

Nursing Solutions Phoenix, AZ

RN PRN Field Nurse 11/2013-02/2014

Delivered high-quality and compassionate treatment to indigent and low-income patient community. Sound, ethical and independent decision-making ability consistent with medical protocols. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Recorded patients' medical history, vital statistics and test results in medical records. Provided necessary health education training for patients. Provided Care in disabled group home. Administered insulin and assessments as necessary.

Kingman Regional Medical Center Kingman, AZ

Registered Nurse 06/2013-02/2014

Recorded patients' medical history, vital statistics and test results in medical records. Delivered high-quality and compassionate treatment to indigent and low-income patient community. Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit. Sound, ethical and independent decision-making ability consistent with medical protocols. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Assisted patients with healing and recovery after surgery. Evaluated patients presenting with asthma, appendicitis and hernia. Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources. Provided necessary health education training for patients. Treated patients with strokes, head traumas, comas and intracranial hematomas. Supported patients with customized patient teaching tools.

Kingman Regional Medical Center Kingman, AZ

Unit Coordinator 09/2011-06/2013

Collaborated with all medical professionals on the unit. Input physician orders. Maintained high levels of patient satisfaction for the patients and families. Completed admission process for new patients on the unit. Completed 24hr chart checks. Assigned rooms for new admissions. Assisted with answering call lights when needed.

Just For Kids Dentistry Kingman, AZ

Collections Coordinator 07/2008-09/2011

Managed all aspects of collections including insurance claims and patient responsibilities. Collected copayments. Scheduled and confirmed all appointments. Dental radiology certified. Take and develop radiographs. Provided assistance to doctor when needed. Performed educational classes within the schools in the community.

References

Available upon request.

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