DANIELLE SYROID
*** ****** ***** -- ******** – Alberta – TT4C 0L1
********.******@*****.*** -- (C)780-***-****
Energetic and motivated individual eager to expand my horizons and bring strong administrative skills to a company in need. Excellent in organization, communication, and interpersonal skills. Strong problem-solving skills and detail oriented. Ability to work in fast-paced and challenging environments with professional demeanour. Experience with computers; Microsoft office. Completed my 4-year B.A majoring in psychology December 2018. Searching for rewarding full-time employment.
EDUCATION
JUNE 2014
HIGH SCHOOL DIPLOMA, LCHS & avery outreach
Honors student, designed and implemented special projects, tutored, cosmetology club, independent studies graduate.
SEPTEMBER 2015 – DECEMBER 2018
4-YEAR B.A PSYCHOLOGY, concordia university of edmonton
Jason Lang scholarship 2016-2018, various awards obtained for outstanding GPA, Deans list April 2018-current, designed and implemented special projects within clinical psychology, statistical designs, interior design, hands-on experience with psychometric assessments.
MAY 2020 – CURRENT
M.A CLINICAL PSYCHOLOGY, YORKVILLE UNIVERSITY
EXPERIENCE
JANUARY 2019-CURRENT
EXECUTIVE ASSISTANT, Vector MArketing Canada/ Cutco
Proficient in all levels and platforms of Microsoft office and all Google drive platforms, including dropbox.
Provided clerical support to all managerial levels in office
Excellent in time management
Ability to work in fast-pace and high stress environments
Sort, distribute, compile and respond to emails from various platforms
Prepared documentations, calendars, itineraries and other vital office communications
Prepared UPS shipments, pick ups and tracking
Created office, corporate and sale representative calendars
Created kijiji ads for work postings, organized and inputted resumes into the correct domain
Greeted candidates for interviews, carried out interviews and directed representatives to managers as needed
Responsible for personal recruiting
Ordered all office supplies and literature in a timely matter
Can use the platform Slack proficiently
Responsible for answering all office calls and directing calls to personal in a timely, effective and pleasant manner
Can proficiently use google drive and dropbox
Responsible for improving office systems
Provided and complied reports, statistically, comparison reports and financial statements
Responsible for supporting and assisting the Division Coordinator and Pilot Manager in various ways
Scheduled interviews, created interviews in accordance with manager calendars
Prepared, updated and created all documents for the office
Created any scheduling in various system platforms for the office
Created contests and posted them in platforms
Cleaned and organized office including but not limited to dusting, vacuuming, stocking fridges, bathroom upkeep.
Responsible for writing cheques for orders and payroll for entire office
APRIL 2016- 2018
TECHNICIAN & ASSISTANT MANAGER, Deco Windshield repair
Building rapport with customers
Directional knowledge of city of Edmonton and surrounding areas
Responsible for handling all equipment
Setting up on time and clocking in on site
Demonstrated ability to handle stressful situations and effectively troubleshoot.
Carried out site visits where employee statistics were reviewed, expectations and areas of improvement were communicated, and feedback was given.
Trained new employees
Was responsible for morning announcements, and motivating team members
Prepared and implemented team competitions
Handling cash outs and bank deposits
Maintained knowledge of competitor pricing
Experience navigating and using Apple, Microsoft and other software
DECEMBER 2014-2015
SHOW HOME HOESTESS, Landrex dynasty builders
Maintained knowledge of available homes and informed customers of exterior and interior feature upgrades, costs, and other accommodations
Scheduled showings
Demonstrated time management skills
Advanced experience with computers including Microsoft.
Knowledge of renting, purchasing and payment options
Responded to various inquires
Demonstrated ability to problem solve
Dealing with emerging issues
Assisted in diverse home suiting for various families
Was available at various times for showings
Setting up and taking down signages for show homes
Cleanliness, organization, diligent and friendly
SUMMER 2014
DAY LEAD FRONT END, SOUTH CENTURY DRIVING RANGE
Responsible for opening and closing the business
Operating till and handling cash, credit, and other transactions including payments, exchanges, and promotions.
Maintained and communicated promotions on food and beverages. Including alcohol sales.
Responsible for restocking inventory, equipment, food, and beverage
Assisted owner with interior organization and floor plans.
Carried out equipment rentals and sales.
Responsible for running business when owner was away
Demonstrated ability to multi-task and handle stressful situations while working alone
Responsible for scheduling and handling large groups; school outings, and birthday parties.
Excellent communication, cleanliness, and professionalism
MARCH 2013-MARCH 2014
BEAUTY BOUTIQUE, Shoppers drug mart
Worked in beauty department
Communicated and maintained knowledge on a wide variety of product; make-up, facial cleansers, fragrances and other various products.
Consulted and advised customers with product selection
Responsible for changing product displays and advertisements
Informed customers of promotions and offers in store and online
Organized, restocked and cleaned various isles, fragrance walls, and product displays
One-on-one consultants with customers on various products
Prepared samples
Demonstrated ability to meet and set sale goals
Ability to work alone and meet expectations
Responsible for handling till cash, credit, and other transactions including payments, exchanges, and promotions.
DECEMBER 2012-2013
FULL-TIME SEVER, THE CANADIAN BREWHOUSE
Marketed and maintained knowledge of menu; liquor, food, and promotions.
Promoted for restaurant
Addressed and took necessary steps to meet customer needs and resolve issues
Encouraged teamwork
Excellent communication and interpersonal skills
Handled stressful situations with elegance
Assisted in hosting, food line delivery, and bar
Ability to work late hours and adapt to changing schedules
Demonstrated responsibility
Responsible for carrying own float, doing nightly cash outs and tip outs
Ability to multitask and remember multiple customers’ orders while working Efficiently and diligently
SKILLS AND ACTIVITIES
7+ years working in customer services, sales positions, including 3+ in serving
Energic, passionate and motivated while remaining ethical
Extensive Experience working with computers; Microsoft office and other programs.
Lead in designing and implementing projects
Strong interest in research designs and clinical psychology
Ability to supervise and train employees
Innovative and diligent, Adaptabile and Problem solver
5+ years working and volunteering with individuals and children living with disabilities
Strong passion for the environment, society, minorities and the community.
First aid training