Customer Service and export documentation

SANJAY MATHEW PHILIP

Flat ** Building A****

Road 0426 Muharraq 0204

Muharraq Governorate

Bahrain

Email: ***************@*****.***

Mob: +973-********

Skype: sanjay.mathew.philip

Career Objective

To constantly update myself and contribute in the field of Shipping & Logistics To play a pivotal role in making strategic decisions within the company Seeking a challenging environment that encourages continuous learning, creativity

& exposure to new ideas which stimulates personal and professional growth. Professional Strength

Good communicator with excellent relationship building and interpersonal skills Accurate, precise & highly ethical in all work related assignments Keen to acquire new ideas, concepts and challenges Capable of adapting to new environment

Effective co-ordination skills and a quick learner Able to work both independently & within a team structure Ability to work under pressure

Hard working, Multitasking

Ability to produce quality result in time.

Able to handle the junior staff and motivate them. Work Experience

Company Post Held Period of Work

Global Stars Logistics Pvt Ltd Customer Service & Export Documentation

July 2013 to Dec 2019

Roles and Responsibilities

Provide accurate and timely reporting of information to customers including sending quotations, pricing, shipping details and documentation Work with the Operations team and suppliers to ensure customers’ expectations are met and exceeded

Build and maintain effective relationships with customers, suppliers and team members Arrange for picking up of goods and materials from client's location Unload goods received and storing them in the warehouse Maintain inventory space for easy handling and quick access of materials Planning and Co-ordination of LCL & FCL shipments

Freight negotiations with Shipping Lines

Odex VGM Filing

Drafting of bill of ladding

Bolt seal online filing (Factory Stuffing)

Shipment tracking and updating the customer on timely basis. Proper recording of shipments

Attending all issues of the customer pertain to rate/ shipment issues and sorting it out within the time frame

Educational Qualifications

Degree/Course Institute Board/University Year Of

Passing

B.Com Rajasthan University, Jaipur Rajasthan University 2019 Class XII Sivaram Nss Hss, Karikore Kerala HSE 2010 Class X Little Flower High School SSLC 2008

Computer Literacy: - MS Office, Internet

Other Qualifications & Knowledge

Completed Tally ACE course from Tally Authorised Centre Shree Ram Tally Academy, Jaipur

E-way Bill generation

Preparation of various certificates like GSP, CEPA, COC and its online filing Knowledge of Export custom clearance (both sea & air) Personal Particulars

Date of Birth & Age : 12-07-1992, 28 years

Sex : Male

Nationality : Indian

Religion : Christian

Marital Status : Single

Languages Known : English, Hindi, Malayalam,

Passport No. : U5334129

-Excellent references can be furnished upon request-

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