Prudhvi Mudunuri

(System Administrator/ Atlassian Administrator)

adb4aa@r.postjobfree.com

916-***-****

Professional Summary:

Around 6 years of experience in Linux administrator, Atlassian Tools (JIRA, Confluence, Bitbucket, Bamboo etc), Continuous Delivery Continuous Integration, strong background in Build and Release Management and Cloud Implementation all within that suites the needs of an environment under DevOps Culture.

Experience on JIRA Administration, development, analysis, design, Project management, Agile methodologies, Collaboration tools, Continuous integration

Experience in white box testing (stored procedures, functions, packages and triggers using SQL and PL/SQL) Proficient in JIRA Admin, Linux Administration, with Software Configuration Management, Change Management, build automation, Release Management and DevOps experience in large and small software development organizations

Experienced in customizing Atlassian products by developing various plugins, event listeners and scripts in JAVA, JavaScript, Groovy script, Jelly Script and JQL.

In-depth Knowledge about JIRA Plug-ins, REST APIs & Scripts.

Performance tuning and troubleshooting performance related issues with Apache and Tomcat servers.

Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), and identifying and resolving a wide variety of build-related issues for different products and versions

Strong knowledge on system administration, configuration and customization of Atlassian tools.

Experience on upgrading Atlassian products like confluence, JIRA, Bitbucket, Bamboo.

Created SCM Process, policies, procedures and Release Notes to follow Development and allow QA teams to Release or Deploy highest quality product for the enterprise.

Research, install, and maintain new and existing add-ons (plug-ins).

Responsible for creating complex JIRA workflows, conditions and setting up and maintaining JIRA, using Advanced scripts (Groovy & JavaScript) to extend workflow capabilities both front-end and back-end, for large enterprise JIRA environments.

Expert in improving continuous integration workflow, project testing, and deployments with Jenkins. Experienced in using build automation tools like Bamboo.

Experience with migration to Amazon web Services AWS from Datacenter.

Experience with CI (Continuous Integration) and CD (Continuous Deployment) methodologies using Bamboo and Jenkins.

Ability to lead technical discussions and projects with Atlassian products like JIRA and Confluence.

Thorough understanding of networking TCP/IP, DNS, FTP, SSH, SCP and web coverage services (WCS).

Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment.

Ability to work independently with minimal supervision and also perform as part of a team.

I have certified in ITIL V3.

Technical Skills:

VC Tools/Build Tools

Subversion, GIT

CI Tools

Jenkins, Bamboo

Bug tracker & Testing

JIRA, JAMA

CM Tools/Virtualization

Chef, Puppet, Ansible

Repositories

Nexus, Artifactory

Web Service Tools

Apache Tomcat, Oracle Web logic, IBM Web sphere, IIS Server

Languages/Utilities

Python, Groovy script, Shell Script, C, C++, Python, Java, J2EE

Monitoring and Profiling Tools

Nagios, ElasticSearch, Logstash.

Cloud Management

Aws, Cloud watch, Openstack

Operating Systems

UNIX, Linux (red hat), Ubuntu, Fedora, Windows 98/NT/XP/Vista/7/8, IOS

Education:

Master’s in computer science.

Bachelor’s in Electronics and Communication Engineering.

Professional Experience:

State of CA-Office of System Integration/CWDS

Atlassian/JIRA Administrator April2019 – Till Date

Responsibilities:

Experience as System Administrator, Atlassian Administrator, project teams that involved different development teams and multiple simultaneous software releases.

Worked on Jira Cloud as part of evaluation.

Integrated JIRA and Confluence as trusted applications.

Worked closely with management to implement sweeping changes to their development processes and procedures, customizing Jira and Confluence to take the forefront of the new systems.

Evaluated existing Jira instance and resolved performance issues.

Created JIRA projects, templates, workflows, screens, fields and other administrative activities.

Provided ongoing support and configuration for JIRA project, workflows, Screens, fields, permissions, and other Admin tasks.

Worked on JIRA customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, and Notification Schemes

Managed and updated software and licenses.

Installed, configured, tested, and managed plug-ins.

Provided configuration and administrative support of self-hosted (server) JIRA and Confluence.

Migrated Jira across environments and worked on Jira database dumps.

Experienced in performing Atlassian installations and migrations and gained skills to schedule back-ups Integration.

Extensively worked on UNIX Editor Commands to edit the logs.

Environment: Confluence, Bamboo, Stash, Fisheye, Crucible, Jira, Tomcat, SVN, bash, UNIX, Jenkins.

Thales Avionics, Melbourne, FL

System Administrator/Atlassian Administrator Aug2017 – April2019

Responsibilities:

Experience as System Administrator, Atlassian Administrator, project teams that involved different development teams and multiple simultaneous software releases.

Performed support and migration for JIRA versions 7.9.0 to 8.3 and Confluence migration from 6.9 to 7.0.5 and Bitbucket migration from 5.3 to 6.1 and Bamboo 6.6 to 6.9.

Supporting complex Atlassian environments and have experience with integrating Atlassian tools with other internal & external systems.

Created JIRA projects, templates, workflows, screens, fields and other administrative activities.

Provided ongoing support and configuration for JIRA project, workflows, Screens, fields, permissions, and other Admin tasks.

Worked on JIRA customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, and Notification Schemes.

Build custom JIRA dashboards with time tracking gadgets in real-time.

Added Workflow functionality, scripted Validators, Conditions and Post-Functions.

Created System Services for Automatic Backups.

Worked on Add on such as Tempo, Service desk, Portfolio, Zephyr, BigPicture, EazyBI, Automation for JIRA, X-Rays, Script Runners.

Designed, Installed and Implemented Ansible configuration management system.

Used Ansible to manage Web applications, Environments configuration Files, Users and Packages.

Participated in the release planning meetings to discuss the hotfixes and its LOE. Also, conducted a maintenance release for all the hotfixes to take effect.

Also, worked as an ALM admin for the tools JIRA, Jama, Confluence and Bamboo. Maintained the users, user groups, permissions and projects on the tools. Installation, maintenance and upgradation of ALM tools.

Launching Amazon EC2 Cloud Instances using Amazon Web Services (Linux/ Ubuntu) and Configuring launched instances with respect to specific applications.

Maintained high availability clustered and standalone server environments and refined automation components with scripting and configuration management (Ansible).

Configured Elastic Load Balancers with EC2 auto scaling groups.

Involved in DevOps processes for build and deploy systems.

Creation of SSL and Digital Certificates for requesting, generating and implementation for the communication between clients and web servers.

Scripting in multiple languages on Linux, Shell scripting, python scripting etc.

Configure and Supporting monitor tools like Splunk

Worked with Custom AMI's, created AMI tags, modified AMI permissions.

Environment: AWS EC2, S3, Tomcat Apache, Cloud Formation, VPC, IAM, Splunk, Svn, Linux, Bamboo, Shell Scripting, Maven, Ansible.

Whole Foods Market, Austin, TX Dec2015 - Aug2017

Atlassian Administrator

Responsibilities:

Administered, maintained and supported Linux (Redhat & Ubuntu). Create complex JIRA workflows including project workflows, field configurations, screen schemes, permission schemes and notification schemes.

Responded to incoming requests, inquiries, troubleshooting and enhancement support for all JIRA and Confluences services.

Migrated JIRA instance from cloud to hosted environment.

Performed JIRA database migration from PostgreSql to MySql.

Migrated HP ALM project data to JIRA Project.

Migrated JIRA production data to pre-production or dev-instance for testing purpose.

Monitoring and tracking the network packets and troubleshoot issues using opensourse application Nagios.

Configuring windows client system into Linux LDAP environment.

Installation and administration of Various Developer Applications like mantis, Review Board.

Create and manage user accounts and permissions from LDAP server.

Manually entered the Data into JIRA and backed up JIRA databases. Database integrity testing by executing SQL statements.

Bulk updates issues and Bulk imports from external source to JIRA - linking Tasks to Epics and creating Task and sub-tasks.

Creating projects on JIRA, Service Desk and assign them Scrum and Kanban boards.

Installed JIRA Behavior plugin, which simply defines how field behaves with the issue in the project.

Worked on SCM tool Like GIT and GITHUB.

Installed and configured Infrastructure Automation tool Puppet.

Administrating Linux Servers by installing, configuring new patches and upgrades and automating the process using puppet modules to replicate the same job over hundreds of Linux servers.

Deployed and monitored scalable infrastructure on Amazon web services specifically on AWS EC2.

Configuring YUM repositories for Package installations.

Provide technical support in the field of Authentication, Authorization, RBAC (Role based Access control) and Directory services using Identity, Access Management.

Provided Authorization strategies for Web portal using token based authentication and Oauth2 framework

Installed and configured Apache, MySQL and PHP products on the Linux servers.

Installed, configured Web Sphere Application Server.

Participating in the release cycle of the product which involves environments like Development, QA, UAT and Production.

Involved in planning and migrating of production databases with zero downtime and data loss.

Planned and executed backup strategies for enterprise level database both SQL and NoSQL DBs.

Automating Deployment using configuration Management tool like puppet to provision Amazon AWS Instances to enable continuous Deployments.

Supports Apache on Linux Dev server.

Monitoring system resources, logs, disk usage, scheduling backups and restore.

Responsible for the Plug-in Management, User Management and END-END build and deploy setup using Jenkins.

Worked on Apache and Firewalls in both development and production & Utilized SQL database systems.

Environment: DevOps, Ansible, Puppet, Chef, Git, AWS, Check_mk, Nginx, GitHub, Ubuntu, MySQL, Redhat, Firewalls and Apache Tomcat.

ICET Software Solutions Pvt Ltd, India June2013 - July2015

JIRA Administrator

Responsibilities:

Worked on JIRA customization - Issue type Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, Notification Schemes.

Created JIRA workflows and user stories as per requirements in the project.

Created projects, dashboards, reports and questions for all JIRA related services.

Creating custom dashboards and filters for projects.

Documenting the system issues and enhancements.

Prepared Various REST API calls and Groovy/Shell Scripts.

Installed Confluence and integrated with Jira.

Migrated Confluence/Spaces/Pages from Linux to AWS-EC2 environment

Integrated all Atlassian applications with AD/LDAP.

Configured all Atlassian applications with SSL/SSO.

Managing the Subversion, GIT source code repositories.

Continuous Integration and Continuous Deployment (CI & CD) with Bamboo and Jenkins for Repositories Subversion, GIT and Bitbucket.

Worked on Integrating JIRA with Confluence, FishEye & Crucible using Application links that Help users to Create Customized Versions/ Components for all projects.

Created Confluence pages detailing customer fiscal year goals/objectives and pertinent information regarding JIRA customer configuration. Mentored several users/Teams in the usage of Jira/Jira Agile and Evaluated existing JIRA instance and resolved performance issues.

Upgrading and Integrating of JIRA and Confluence instances.

Worked with various Teams on setting new JIRA instances for new teams.

Maintained JIRA team Confluence System Engineering pages that included: Process Flow Management, Team Requirements, Roles and Responsibilities, and COP User Metrics.

Environment: JIRA 6.x & 7.x, Confluence 5.x, Bamboo, REST API, Groovy Scripting, JIRAService Desk, Bitbucket, Tomcat, Shell, GIT, Jenkins, Linux, MySQL.

Contact this candidate