It Manager

Accomplished IT leader with an excellent record of driving major IT initiatives and applying IT capabilities to achieve corporate business goals and outcomes. Experienced in helping companies go beyond digital optimization to digital business transformation. Core competencies include project/team/ vendor/ incident management; technology/process improvement; budget/cost tracking/forecasting.

Professional Summary:

Certifications:

Cisco Certified Entry Network Technician, Novell Netware. Cisco CCNA and CSM (Agile Scrum Project Management) Certifications in Progress

Estimated completion December 2019.

Professional Training:

Lucent Vital QIP (DDI), Network General Sniffer, Infoblox IPAM, Microsoft Server OS, Linux Training, Riverbed WAN Acceleration, Network Security / PEN Testing. Citrix XENServer Virtualization

Awards:

George Westinghouse Signature Award of Excellence

Professional Experience:

ROAMINGWOOD S & W, Lake Ariel, PA 2014 - Present

Information Technology Manager

Oversee IT department of a Municipal water authority. Responsible for analyzing systems, GIS asset management, training staff, developing efficient upgrade strategies for advanced solutions, and advising leadership about new technologies that provide solutions to business challenges. Life Cycle Optimization and Budgeting.

Key Accomplishments:

SCADA system updates to hardware and software resulted in the ability to implement new features and enhanced performance and allow for more effective plant control. Improved user satisfaction and ease of use as well as system responsiveness and expandability.

Operating system upgrades (server & desktop) resulted in a more secure, stable infrastructure.

Telephone PBX upgraded, resulting in additional end-user features and stability.

All upgrades came in at an approximate 30% cost savings and required 25% less time and system downtime than if completed by outsourced vendors.

INTHECLOUDTEK, LLC, Upper Gwynedd, PA 2010 - 2013

Owner

Created and ran a startup company that provided managed IT services to customers to augment or replace their IT department. Developed and implemented Software as a Service (SaaS) solutions to better complement customers’ in-house-developed teleconferencing applications. Managed customer implementation of app suite that provided a bulletproof operational environment. Developed company-operated websites using content management systems (CMS), database system and various 3rd-party libraries while instituting real-time monitoring and company web asset backups.

PFIZER / WYETH PHARMACEUTICALS, Collegeville, PA 1996 - 2010

Senior Global Network Engineer 2004 - 2010 Enterprise

Orchestrated time-sensitive network projects for a pharmaceutical company from concept to completion on a global scale while overseeing internal resources and maintaining communication with outside vendors for all projects. Other roles held from 1996-2004: Enterprise Telecom Engineer, Senior IT Engineer-Server Management; IT Engineer/TSS, Webex Product Owner.

JVC TECHNOLOGIES INC., Norristown, PA 1996 - 1997

Network Engineer

Supported a Novell environment for a large Compaq ProLiant server farm. Prioritized network projects that included migrations, client support, and server clean-up, standardizations, monitoring, and implementation.

DELAWARE VALLEY UNDERWRITING AGENCY, Hatboro, PA 1994 - 1995

Network Manager / Engineer

Engineered corporate and remote site networks in addition to operational responsibilities such as data center and infrastructure planning.

Additional previous experience includes roles such as Senior Satellite Communications Engineer, Fiber Optics and Microwave Engineering and Support Engineer, Video and Audio Engineering, db Application Programming.

Military Service & Technical Education:

UNITED STATES NAVY 1978 – 1984

Satellite Communications Technician

NOTE: Does not include continuous education, certifications and professional development (shown on previous page)

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