Administrative Assistant Customer Service
Resume:
• SHEILA OLSON
***** ***** *****, *.*. Box ***, Walker, MN 56484
***************@*****.***
POSITION GOAL: USDA/NATURAL RESOURCES CONSERVATION SERVICE ADMINISTRATIVE ASSISTANT TO ALL 6 COUNTY OFFICES IN THIS LOCAL REGION
LOCATION: CROOKSTON, MINNESOTA
EMPLOYMENT EXPERIENCE:
NRCS ADMINISTRATIVE ASSISTANT, DETAIL POSITION, 09/23/2019-CURRENT EMPLOYER: USDA/NATURAL RESOURCES CONSERVATION SERVICE (NRCS), 528 STRANDER AVENUE, CROOKSTON, MN 56716
SUPERVISOR: GEORGE VENUTO (SINEW MANAGEMENT GROUP), PHONE: 772-***-**** OR (252) 495- 1117, EMAIL: ******.******@********************.***, MAY BE CONTACTED. HOURS PER WEEK: 40
WAGE: $18.50/PER HOUR
DUTIES, ACCOMPLISHMENTS, AND RELATED SKILLS:
• PROFICIENT IN MICROSOFT OFFICE, AND ALL STANDARD OFFICE EQUIPMENT
• STRONG COMMUNICATION SKILLS (VERBAL AND WRITTEN)
• OUTSTANDING CUSTOMER SERVICE AND PHONE ETIQUETTE
• ABLE TO WORK INDEPENDENTLY
• EXCELLENT TEAMWORK DELEGATION
• COLLECTS, ANALYZES, AND UPLOADS DOCUMENTS, FORMS, AND DATA TO AND FROM MULTIPLE SITES AND PROGRAMS
• SKILLED IN THE USE OF SHARE POINT, DOCUMENT MANAGEMENT SYSTEM (DMS), PROTRACTS, TOOLKIT, STAMPS.COM, ARC MAP, AND VEHICLE MANAGEMENT SYSTEM (VMS)
• DECOMMISSION COMPLETED AND EXPIRED FEDERAL CONTRACTS
• STRONG ATTENTION TO DETAIL
• GATHER DOCUMENTATION FOR FEDERAL CONTRACT PAYMENTS AND ARE SENT TO AREA ACCOUNTING TECHNICIAN FOR PAYMENT APPROVAL
• ORGANIZATION AND PLANNING OF SUPERVISORS UPCOMING BOARD MEETING SCHEDULES
• ASSEMBLE 6-PART FOLDERS FOR FEDERAL CONTRACTS
• WORKS CLOSELY WITH CONSERVATION PARTNERS
• REGULARLY UTILIZES DIGITAL AERIAL PHOTOGRAPHY TO DETERMINE CROPLAND ACREAGE
• PROCESSES AD-1026 HIGHLY ERODIBLE LAND CONSERVATION (HELC) AND WETLAND CONSERVATION (WC) CERTIFICATION FORMS
• ASSEMBLE RELEVANT AND HISTORICAL DOCUMENTATION FOR PROCESSING OF AD-1026 FORMS 2
POSITION GOAL: HUGO’S FAMILY PHARMACY
LOCATION: THIEF RIVER FALLS, MINNESOTA
EMPLOYMENT EXPERIENCE:
PHARMACY CLERK, DETAIL POSITION, 04/16/2018-03/06/2019 EMPLOYER: HUGO’S FAMILY PHARMACY, 215 PENNINGTON, THIEF RIVER FALLS, MN 56701
SUPERVISOR: MAX THOMPSON (PHARMACIST), PHONE: 218-***-****, MAY BE CONTACTED
HOURS PER WEEK: 33
WAGE: $14.25/PER HOUR
DUTIES, ACCOMPLISHMENTS, AND RELATED SKILLS:
• STRONG COMMUNICATION SKILLS WITH CO-WORKERS AND PATIENTS
• EXCELLENT CUSTOMER SERVICE
• PROPER PHONE ETIQUETTE
• TRAINED WITH HIPAA AND OTHER CONFIDENTIAL INFORMATION WITH MANAGEMENT
• ORDERING OVER THE COUNTER MEDICINE TO FILL PHARMACY SHORTAGE
• COMPUTER KNOWLEDGE WITH PATIENTS MEDICAL RECORDS
• FAXING MEDICATION REFILLS TO PATIENTS DOCTOR
• WEEKLY REPORTS
• DELIVERED MEDICATIONS TO PATIENTS HOME
• PACKAGED AND MAILED OUT MEDICATIONS
• TRACKED PETTY CASH, COUNTED TILL AT END OF SHIFT
• FLEXIBLE AND EFFICIENT WORKING ABILITY OF SHIFTS
• DISPOSED OF EXPIRED OVER THE COUNTER (OTC) MEDICINE
• REMOVED PATIENTS INFORMATION OFF MEDICATION BOTTLE
• ABLE TO WORK INDEPENDENTLY WITH FULL RESPONSIBILITIES 3
POSITION GOAL: LONG TERM CARE
• FAIR MEADOW NURSING HOME
• RIVERVIEW HEALTH ASSOCIATION
• VILLA ST. VINCENT
LOCATION:
• FAIR MEADOW NURSING HOME: FERTILE, MINNESOTA
• RIVERVIEW HEALTH ASSOCIATION: CROOKSTON, MINNESOTA
• VILLA ST. VINCENT: CROOKSTON, MINNESOTA
EMPLOYMENT EXPERIENCE:
FAIR MEADOW NURSING HOME, DETAIL POSITION, 02/11/2013-04/08/2018
• SUPERVISOR: PEGGY ERICKSON, 300 GARFIELD AVENUE SE, FERTILE, MN 56540 PHONE: 218-***-****, MAY BE CONTACTED
• HOURS PER WEEK: 40+
• WAGE: 16.85/PER HOUR
RIVERVIEW HEALTH ASSOCIATION, DETAIL POSITION, 09/15/2006-01/10/2012
• SUPERVISOR: DEB ROED, 323 STREET S. CROOKSTON, MINNESOTA 56716 PHONE:
218-***-****, MAY BE CONTACTED
• HOURS PER WEEK: 40+
• WAGE: $14.50/PER HOUR
VILLA ST. VINCENT, DETAIL POSITION, 05/22/2001-08/10/2006
• SUPERVISOR: JUDY HUSLT, 516 WALSH STREET, CROOKSTON, MINNESOTA 56716 PHONE: 218-***-****, MAY BE CONTACTED
• HOURS PER WEEK: 40
• WAGE: 13.25/PER HOUR
DUTIES, ACCOMPLISHMENTS, AND RELATED SKILLS:
• STRONG COMPUTER SKILLS/CHARTING
• CERTIFIED NURSING ASSISTANT
• TRAININED MEDICATION AIDE
• STONG CUSTOMER RELATIONS
• STAFF TRAINING AND INSERVICES
• PERSONAL CARE ATTENDANT
• PROCESS IMPROVEMENTS
• STAFF DEVELOPMENTS
• MANAGING THE SCHEDULE
• ORDERING MEDICATIONS ON WEEKLY BASIS
• TEAM LEADERSHIP
• RELATIONS WITH MINNESOTA BOARD OF HEALTH
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TO WHOM IT MAY CONCERN,
DUE TO THE QUALIFICATIONS THAT I HAVE DESCRIBED AND LISTED ABOVE IN MY RESUME, I AM CONFIDENT THAT I WOULD BE THE PERFECT MATCH FOR THE POSITION POSTED, WHICH I HAVE APPLIED FOR WITHIN YOUR COMPANY. I AM EAGER TO IMPLEMENT MY EXPERIENCE/GOALS AND CONTRIBUTE TO YOUR ORGANIZATION. I AM CONVINCED IT WOULD BE WORTHWHILE FOR US TO MEET AND IF YOU HAVE QUESTIONS, FEEL FREE TO CALL ME AT THE PHONE NUMBER LISTED ABOVE OR VIA EMAIL. I WANT YOU TO BE AWARE OF MY PRIORITIZING AND PROBLEM SOLVING, ATTENTION TO DETAIL, RESPONSIBILITIES, AND EFFICIENCY WITH TEAMWORK DELEGATION. I LEARN QUICKLY AND EXCEL WITH ANY JOB TASK THAT I WOULD BE ASSOCIATED WITH. I WANT TO THANK YOU IN ADVANCE FOR TAKING THE TIME TO READ MY RESUME AND CONSIDERING ME AS A FUTURE EMPLOYEE. OVERALL, I BELIEVE I WOULD BE AN ASSET TO YOUR COMPANY IF GIVEN THE OPPORTUNITY TO PROVE THIS TOO YOU.
THANK YOU FOR YOUR CONSIDERATION.
SINCERELY,
SHEILA OLSON
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