Project Manager

Ashutosh Palikhel, PMP

***** ***** **, *******, ** 94541; 281-***-****; *********@*****.***

Education

Harrisburg University of Science and Technology, Harrisburg, PA

Master of Science: Project Management (May. 2019)

East Central University, Ada, OK

Management Information Systems (May. 2014)

Licenses and Certifications

Project Management Institute

Project Management Professional, PMP (Dec. 2019)

Experience

IT Integration Project Manager (Aug. 2018 – Present)

Takeda Pharmaceuticals, Bannockburn, IL

Since the acquisition of Shire Pharmaceuticals in January 2019, Takeda maintains two separate Veeva CRM applications, which are supported by two separate Commercial Operation Business Units aligned to legacy companies with respective operating model and products. Customer Excellence(CX) Integration project is initiated to consolidate respective CRM applications into a single CRM application to support the daily commercial operations as part of the wider integration strategy.

Responsibilities:

Migrated Shire Neuro-science and Medical Affairs users from Legacy Shire Salesforce instance to Legacy Takeda Salesforce.

Worked with sponsor and project stakeholders to determine project budget, scope, milestones, success criteria, risks and project approval requirements.

Performed User Interface analysis on both L-Takeda and L-Shire instance for Data Mapping and Gap Analysis.

Identified filed mappings between L-Takeda and L-Shire instances to understand how L-Shire data can be mapped to L-Takeda instance.

Created prototypes and proposed new page layout with minimal impact to Neuro-science & Medical Affairs field users as an output of the field mapping and gap analysis exercise.

Collaborated with Subject Matter Experts, both IT and Business Units, to identify, define, collate and document the configuration migration requirements.

Facilitated and executed configuration migration activities using industry standard best practices and Takeda integration guidelines.

Created and presented project status report to senior leadership on a weekly basis.

Identified, evaluated and prioritized project risks and issues to minimize impact and exploit project opportunities.

Liaised with on-site and offshore development team(Cognizant)of nine team members to ensure successful project delivery on time.

Oversaw System and User Acceptance Testing including the development of test plans and documentation of test results following Takeda’s Change Management Process.

IT Project Manager (Sep. 2017 – Aug. 2018)

Takeda Pharmaceuticals, Deerfield, IL

Project enhanced the existing Veeva CRM application(iEngage)v.6.0 to v.7.4 in a phased implementation for six different business units (Sample Operations, Medical Affairs, Sales Operation, Managed Markets, Specialty & Marketing) for 2300 North American users.

Responsibilities:

Responsible for full Software Development Life Cycle for iEngage v6.0 to v.74 release.

Prepared and presented Project Initiation Document (PID) and Project Execution Document(PED) to the Project Management Office for approvals.

Developed project management and its subsidiary plans to provide comprehensive project baselines and to ensure quality product delivery on time.

Proactively interfaced and communicated with senior management and stakeholders regarding project deliverables, status, risk identification/mitigation, issue management and budget spend.

Defined clear objectives, deliverables, roles and responsibilities for team members in order to maximize team performance.

Presented progress report to stakeholders and partook in project review meetings with Project Management Office.

Controlled and tracked project performance (Scope, Schedule & Cost) by continually evaluating project progress and conducting regular status meetings.

Managed changes to the project scope, project schedule and project costs using Takeda change management and verification process.

Participated in corporate-wide continuous improvement initiatives and applied improvement methodologies in the development of standard processes and methods for process improvement, cost reduction and quality management.

Veeva Business Analyst/ Validation (SDLC) Lead (Jul. 2016 – Sep. 2017)

Takeda Pharmaceuticals, Deerfield, IL

Prior to iEngage v5.2 release, the application was treated as a regulated application, which made the change management process cumbersome and time consuming. In an effort to streamline the change management process, the regulated (Product Information Requests & Sampling) and non-regulated modules (Time of Territory, Field Coaching Log, Account and Address Page etc.) of the application were segregated. In addition to a Business Analyst role, as a Validation Lead for non-regulated modules, I provided compliance leadership and guidance to business and project team in SDLC standards and practices.

Responsibilities:

Specified quality standards and validation requirements to ensure iEngage software development process complies with industry and Takeda SDLC standards.

Reviewed, authored and approved documents such as: Validation plan, Development Summary Report, UAT Test plan, UAT test summary report, Traceability matrix, System Test scripts, UAT scripts, Installation Qualification and Operational Qualification (IQOQ).

Managed project lifecycle from project planning, requirements gathering, testing & deployment in the HP ALM application.

Documented, tracked, and reported defects found during testing and worked with the Cognizant development team for issue resolution.

Developed and executed overall test strategies and plans to validate iEngage and to meet quality assurance goals.

Managed electronic routing of SDLC documentation to ensure electronic signature compliance for e-approval.

Proactively identified and assisted in prioritizing opportunities to streamline testing and/or quality standards.

Veeva Business Analyst (Jun. 2015- Jul. 2016)

Takeda Pharmaceuticals, Deerfield, IL

Project enhanced the existing Veeva CRM application(iEngage)v.4.0 to v.5.2 in a phased implementation for six different business units (Sample Operations, Medical Affairs, Sales Operations, Managed Markets, Specialty Sales & Marketing) for ~2300 North American users.

Responsibilities:

Conducted GAP analysis to understand system inefficiencies, pain points and future desired state of the application.

Led and/or participated in requirements gathering and analysis sessions with business users to understand and document project requirements.

Developed project artifacts such as: User Requirement Document, Design Document, Configuration Management Document, User Stories and Process Flow Diagrams.

Led the offshore Cognizant team with eight team members and provided, described the project scope and made aware of the existing Takeda business functions and process.

Coordinated and participated in Alpha and Beta prototype review session with the IT and Business users to validate project and product scope.

Provided application run support, assessed and estimated requests for change, triaged incidents, tracked escalations, performed root cause analysis for issue resolution.

Facilitated weekly status meeting to communicate the project status with IT system owners and Business System Owners.

Liaised with external vendors, IT business partners, Quality, Validation and the business to coordinate implementation activities.

Tracked issues during the hyper care and kept track of it until closure.

Led the deployment team and ensured the successful delivery of the project by creating deployment checklist.

Technical Writer (Nov. 2014- Jun. 2015)

American Express, Phoenix, AZ

The project developed the inhouse SharePoint site for users to request Proof of Concept approval for all the Big Data applications in AmEx.

Responsibilities:

Facilitated transfer of Information between Information technology, business partners and users through Standard Operating Procedures, User/Operational manuals, Work Instructions and Check sheets.

Simplified and communicated advanced technical requirements as clearly, accurately, and comprehensively as possible to the intended audience to ensure optimal operation.

Conducted highly structured, facilitated requirement workshops to bring customer decision makers and IT counterparts to produce quality deliverables.

Created architecture and design documents to clarify and streamline the business requirements.

Created Lists, Subsites and Libraries in SharePoint site and managed user permissions.

Provided user trainings to ensure a streamlined rollout with minimal confusion and loss of productivity.

Provided Hypercare support by identifying appropriate channels for first level of support, confirming issue resolution pathway and determining communication tactics.

Contact this candidate