Machine Operator Customer Service
Resume:
Aleshia S Carmack
Rogersville, Tn 37857
Cell: 423-***-****
adb3rm@r.postjobfree.com
Professional Summary
Motivated customer service specialist with over 12 years of phlebotomy and customer experience in a fast-paced, team-based environment. Sales professional adept at tracking and following up on hot leads, managing accounts and building long-term relationships with customers. Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
Skills
• Cash handling and management
• Goal-oriented
• Positive and friendly
• People-oriented
• Retail merchandising experience
• Detail-oriented • Exceptional time management skills
• Excellent work ethic
• Strong interpersonal skills
• Team building expertise
• Customer service
• Computer skills
• Scheduling
Work History
Slitter/ Machine Operator 11/2018 to Present
STA,LLC.- Rogersville
• Machine Operator
• Ability to work in a fast pace
• Do multiple functions with machinery
• Heavy Lifting
• Fork Driving
• Small line operator
• Quality Control
• Machine Paperwork in order
Phlebotomist 08/2013 to 10/2018 Morristown Family Care - Kingsport,Bristol, Hawkins,
• Collect timed specimens, being aware of the importance of timing in instances such as therapeutic drug levels, etc.; follow established guidelines for laboratory specimens
• Initial, date, and record blood speciment tubes collected
• Match all laboratory requisition forms and specimen tubes; properly complete laboratory accession record
• Follow all laboratory safety rules
• Order and process incoming supplies
• Maintain phlebotomy area clean and stocked with supplies
• Keep blood drawing trays neat, and clean
• Perform other duties such as data collecting, filing, charging, aiding technologists, etc.
• Report possible hazards to the Laboratory Supervisor
Phlebotomists- 2009to 2013 Rogersville Medical Inc. Rogersville,Tn
• Collect timed specimens, being aware of the importance of timing in instances such as therapeutic drug levels, etc.; follow established guidelines for laboratory specimens
• Initial, date, and record blood speciment tubes collected
• Match all laboratory requisition forms and specimen tubes; properly complete laboratory accession record
• Follow all laboratory safety rules
• Order and process incoming supplies
• Maintain phlebotomy area clean and stocked with supplies
• Keep blood drawing trays neat, and clean
• Perform other duties such as data collecting, filing, charging, aiding technologists, etc.
• Report possible hazards to the Laboratory Superviso
Office Cordinator/ Phlebotomist 2005 to 2009
Bulls Gap Family Practice – Bulls Gap, TN
• Collect timed specimens, being aware of the importance of timing in instances such as therapeutic drug levels, etc.; follow established guidelines for laboratory specimens
• Initial, date, and record blood speciment tubes collected
• Match all laboratory requisition forms and specimen tubes; properly complete laboratory accession record
• Follow all laboratory safety rules
• Order and process incoming supplies
• Maintain phlebotomy area clean and stocked with supplies
• Keep blood drawing trays neat, and clean
• Perform other duties such as data collecting, filing, charging, aiding technologists, etc.
• Report possible hazards to the Laboratory Supervisor
• Documented all customer inquiries and comments thoroughly and quickly.
• Processed cash and credit payments rapidly and accurately.
• Responded to all customer inquiries thoroughly and professionally.
• Greeted customers in a timely fashion, while quickly determining their needs.
Data Entry Clerk 2003 to 2005
Us Defence – Rogersville, TN
• Documented all customer inquiries and comments thoroughly and quickly.
• Coordinated between billing department and customers to resolve problems.
• Processed cash and credit payments rapidly and accurately.
• Responded to all customer inquiries thoroughly and professionally.
• Referred unresolved customer grievances to designated departments for further investigation.
• Greeted customers in a timely fashion, while quickly determining their needs.
Education:
•High School Diploma: With Honors, 2002
West Greene High School - Greeneville, TN
•Phlebotomist Certification, threw Wellmont Holston Valley Hospital Program. It is certified state wide.
Closing Statement,
I am a very organized and dependable person who works well under stress or fast pace along with making sure my job duties are done accordingly. I enjoy working with the public with a good ear at listening. I have empathy for others and can take corrective criticism as a learning ability. I’m very passionate about my job and will always preform excellence at my job and customer service. I’m a fast learner and catch on to things very quickly. Last but not least I feel as your job is whom u are so always be prepared to perform your very best everyday with a smile.
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