Customer Service Front Office

Curriculum vitae

PERSONAL INFORMATION Mukesh Karak

C77, Balajikrupa society, palanpur patia, Adajan-395009, 395009 surat (India)

+919*********

*************@*****.***

PERSONAL STATEMENT Seeking a job in the hospitality management with an organization that believes in hospitality values & providing quality treatment to the guests and make my career in hospitality management field by using my good management skills for the mutual growth.

WORK EXPERIENCE

03/09/2018–27/03/2019 Trainee F&B associate

Novotel hotel, singapore (Singapore)

f&b operation

hospitality service

dine-in service

account settlement

serving food & beverages

05/03/2019–Present Barista

Slay coffee Pvt LTD, Bangalore (India)

28/2/20 © European Union, 2002-2020 http://europass.cedefop.europa.eu Page 1 / 3 Curriculum vitae Mukesh Karak

EDUCATION AND TRAINING

10/07/2013–08/08/2016 Bachelor in busisness administration Veer narmad south gujarat university, surat (India) 01/01/2017–Present Post graduation diploma in professional hospitality management dimemsions international college

Focus subjects

professional customer service

managing front office and housekeeping

sales and marketing in hospitality buisness

food and baverage operaion

accounting

PERSONAL SKILLS

Foreign language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English B2 C1 B2 B2 B2

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages - Self-assessment grid 28/2/20 © European Union, 2002-2020 http://europass.cedefop.europa.eu Page 2 / 3 Curriculum vitae Mukesh Karak

Communication skills

Excellent written and verbal communication skills

Good public speaker

Teamwork skills

Selling and persuasion skills

Organisational / managerial skills Punctual

Dynamic personality

team player

Hard working

Job-related skills -customer service

-following s.o.p

-quick learner

-making drink's and alcoholic beverages

-customer handling

-food hygiene

-preparing condiments

-food making process and ingredients

Digital skills -microsoft office

-pos system

28/2/20 © European Union, 2002-2020 http://europass.cedefop.europa.eu Page 3 / 3

Contact this candidate