Technical Business Analyst

STEPHEN R. CLICK

**** ****** ****** ********, ******* 34239 941-***-****

*******@*******.***

SUMMARY

A highly accomplished and results-oriented systems analyst with extensive experience in systems analysis, application architecture, technical writing and documentation, and requirements identification and analysis. An analytical and resourceful technologist who works with customers to understand business requirements and translate them into innovative software solutions that achieve company and client objectives. EXPERIENCE

VERTEX, INC, Sarasota, Florida

Senior Technical Systems Analyst, 2002-2018

Performed systems analysis based upon input and feedback from various stakeholders, including customers, development, and management, to create software requirements specifications that guided software development activities for new products and new or revised features for existing products.

Led systems analysis team developing functional requirements for cloud-based enterprise tax software applications.

Performed all systems analysis for development of a series of connectors automating linkage and movement of data between cloud-based enterprise tax software application and multiple ERP systems, including Oracle, Hyperion, SAP, and SAP BPC.

Conducted all systems analysis for development of secure user-oriented web portal to support processing of sales tax returns for multiple customers.

Completed all systems analysis for development of secure user-oriented web portal allowing customers using Vertex income tax application to e-file corporate income tax returns with federal and some state governments.

Participated on team developing and documenting controls for consideration in SAS-70 audit of company’s software development activities.

ARTHUR ANDERSEN, Sarasota, Florida

Experienced Manager, 1988-2002.

Served as software architect working with other architects and software development team to create corporate income tax compliance software applications on variety of technical platforms.

Identified and documented functional and technical requirements for applications, designed application structure and other architectural aspects, created application prototypes as needed, developed application code, and assisted and supported other related application development processes such as testing, creation of user documentation and training materials, and customer support.

Designed software tools used to capture functional tax requirements such as tax calculations, workpapers, reports, and tax forms as specified by subject matter experts.

Prepared and conducted user presentations (for user conferences and sales demos) and responded to requests for proposals.

Served as product manager and manager of customer support. Stephen R. Click, Page 2

ADDITIONAL EXPERIENCE

DATATEC, INC, Fort Walton Beach, Florida, Manager, 1986-1988. Served as program manager on several government contracts for creation and update of software simulation tools supporting engineering analyses to identify optimum weapons effectiveness. Gathered requirements from client engineers, developed source code artifacts to provide appropriate simulation techniques, prepared user documentation for software, and managed activities of data analysts, including target model development and presentation of simulation results. Maintained secret security clearance.

MCDONNELL DOUGLAS, St. Charles, Missouri, Manager, 1982-1986. Served as programmer/analyst developing software applications to support logistics engineers working on missile development and maintenance for multiple government defense contracts. Developed applications including specialized databases with customized data entry screens and automated report generation, missile maintenance depot throughput tracking applications, and simulation models to project activities and throughput of missile maintenance depot. Managed team of programmers and data analysts. Maintained secret security clearance. DATATEC, INC, Fort Walton Beach, Florida, Systems Analyst, 1981-1982. Served as programmer/analyst on several government contracts for creation and update of software simulation tools supporting engineering analyses to identify optimum weapons effectiveness. Gathered requirements from client engineers, developed source code artifacts to provide appropriate simulation techniques, prepared user documentation for software, and supported activities of data analysts, including target model development and presentation of simulation results. Maintained secret security clearance.

MILITARY SERVICE

U.S. AIR FORCE, 1974-1978.

EDUCATION

TROY STATE UNIVERSITY, Troy, Alabama

Graduate Studies, Business Management, 1986-1988

BS, Computer Science, 1981

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