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Customer Service Manager

Location:
Avinashi, Tamil Nadu, India
Salary:
25000-30000
Posted:
March 02, 2020

Contact this candidate

Resume:

P.DHANALAKSHMI Emailid: adb3ji@r.postjobfree.com

**/***,******* *****,****** Road, Phone no: 822*******

Avinashi-641 654.

OBJECTIVES:

To be potential resource to the organization where I can utilize all my skills and knowledge which help organization to grow and further help my growth profile. Here’s what I am willing to provide to the organization:

Enthusiasm & Positive Attitude

Creativity and New Ideas

EXPERIENCE:

1. Company Name : Fine Tech

Designation : PCB Board Assembler

Experience : JULY 2015 to DEC 2015

ROLES:

Followed schematics drawings and technical prints in assembly process.

Connected and soldered electrical cables and wires per project requirements.

Assembled prefabricated electromechanical components and sub-assemblies.

Tested completed electronic products and sub-assemblies.

Maintained utility cleanliness and safety of all assigned equipment and tools. 2. Bank Name : AXIS BANK

Designation : Customer Service Officer

Grade : Assistant Manager

Experience : 1YEAR ( JAN 2018 TO JAN 2019 )

ROLES:

Handled operation works

To attend the customer complaints and resolve the issues

To give proper guidance about the products

Responsible for timely processing of bank transactions like

Funds transfer

Cheques transfer

CURRENT EXPERIENCE:

College name : senthur polytechnic college

Designation : lecturer

Department : ECE

Experience :4 months (June 2019 to still )

SKILS:

Digital Image Processing

Tool - Image Processing Toolbox

Basic Knowledge on NI LabView

Basic Knowledge on C&C++

Basic knowledge on Embedded system

Computer Networking

Advanced communication system

CERTIFICATION:

VB.NET

Cisco certificated Network Associate(CCNA) Routing and Switching o Network Fundamentals

o Routing Protocols and Concepts.

EDUCATIONAL QUALIFICATION:

DEGREE NAME OF THE

INSTITUTION

BOARD/UNIVERSITY YEAR OF

PASSING

MARKS IN %

ME(Applied

Electronics)

Velalar College

of Engineering

and Technology

Anna University 2015 8.16 CGPA

BE-(ECE) Dr.N.G.P Institute

of technology

Anna University 2013 7.1 CGPA

HSC

S.t.Thomas Girls

higher secondary

school

STATE BOARD 2009 82%

SSLC

S.t.Thomas Girls

higher secondary

school

STATE BOARD 2007 85%

PROJECT DETAILS:

Title: “High-Accuracy Retinal Layer Segmentation for Diagnosing Internal Organ Diseases of Human Body”.

Tool: Image Processing Toolbox

This project aims to report the signs of various diseases of all body parts using retina layer segmentation with high resolution under digital image processing domain. Title: “A Voice Controlled Wheelchair with Health Monitoring System Using Arm Processor”.

The project aims on the controlling of the wheelchair by using voice commands and it is also equipped with obstacle avoidance technique to protect the patient from danger. Patient monitoring system is also included in the system to know the patient body status. WORKSHOP ATTENDED

Attended a workshop on “Hands-On in Embedded system using PIC Microcontroller”atDr.N.G.P.Institute of Technology.

Participated in the workshop on “Efficient use of Multimedia Tools in Project Presentation” at Dr.N.G.P.Institute of Technology.

Attended an international workshop on “Nano Electronics” atDr.N.G.P.Institute of Technology.

Attended an Implant Training on “Overview of networking” in BSNL, “Embedded system in Seattle Technologies”.

COMPUTER PROFICIENCY

MATLAB (Image Processing Toolbox)

Basics in C, C++

PERSONAL DETAILS:

Father’s Name : Mr.K.Ponnusamy

Date of Birth : 18.04.1992

Gender : Female

Marital Status : Single

Nationality : Indian

Hobby : Listening Music, Drawing.

Language Known : Tamil, English (speak, read and write). DECLARATION:

I hereby assure you that the details furnished above are true to the best of knowledge & discharge my duties sincerely.

P.Dhanalakshmi



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