PATRICIA SALERNO
** ************ ****, **********, ** 02908 · 401-***-**** · adb3ir@r.postjobfree.com
SUMMARY
Marketing Professional with experience in B2B and Retail marketing. Key areas of expertise:
Product Development/Market Research and Launch Negotiation and Communications
Promotional Planning and Vendor Relations Digital Marketing Management
Process Improvement / Best Practices Budget Management
PROFESSIONAL EXPERIENCE
QuickDams - Cumberland, RI Jun 2019 – Present
Inside Sales
Develop relationships with distributors and retailers for flood mitigation product
MetLife - Warwick, RI Jul 2018 – Jun 2019
Senior CSR II - Annuities
Provided customer service to annuity contract holders
Honeywell Safety Products - Smithfield, RI Sep 2017 – Jun 2018
Inside Sales Rep Contractor
Developed relationships with safety footwear retailers, resulting in sales of $900K+ in 9 months
Blue Cross & Blue Shield of RI – Providence, RI Sep 2016 – Dec 2016
Medicare Marketing Manager Contractor
Managed product development for Medicare Annual Enrollment Period
Monitored and maintained CMS compliance
Managed Medicare Part D program in conjunction with 3 other New England Blue Cross/Blue Shield organizations
Beltone Hearing Aid Centers – Warwick, RI Apr 2011 – April 2016
Director of Marketing/ Marketing Manager
Strategized and managed marketing and promotional program for over 100 retail clinics
Developed monthly Marketing plans for each of 4 regions through sales forecasting
Managed and developed content for print direct response marketing (direct mail and newspaper)
Managed SEO through writing website content and developing local PPC search strategy and developing AdWords content and Facebook advertising
Strategized digital marketing tactics through management of Google Analytics
Managed all PR efforts with small agency including social media
Managed department budget including monthly expense reconciliation
Hired and led Marketing support staff
PATRICIA SALERNO – page 2
CVS/Caremark – Woonsocket, RI Dec 2003 - Nov 2010
Advertising Manager – Media
Managed national weekly print media program.
Communicated weekly promotional plan to production teams.
Developed Pay Per Click marketing plan including budget and benchmarks
Negotiated ROP advertising to support acquisition program for cost savings averaging 50% over contracted rates.
Marketing Specialist – Pharmacy Marketing
Developed and executed marketing programs to acquire pharmacy customers.
Planned and implemented targeted and versioned Direct Mail resulting in positive ROI and incremental sales, through cross-functional teams and internal/external agencies.
Managed department expense and margin budgets exceeding $50MM.
Developed and managed performance reporting to upper management for strategic direction.
Executed multi-faceted marketing campaign for large confidential acquisition with components realizing coupon response rates of 5% to 21%, exceeding campaign benchmarks.
EDUCATION
BSBA in Marketing, Northeastern University (Summa cum Laude) 2000
Multimedia Design (Adobe Creative Suite) Certificate, University of Rhode Island 2011
FINRA Series 6 License 2018