Executive Assistant Graphic Designer

JOHANNA “Joanne” HEYDARI

Greater Atlanta

linkedin.com/in/joanneheydari

*******.*******@*****.*** 404-***-****

EXECUTIVE ASSISTANT

Multilingual Professional with ability to wear many hats as an Operations Manager, Associate-Business Manager, Executive Assistant, and Graphic Designer. Excels in providing administrative support, analyzing data, and resolving complex problems. Versatile at working in teams as well as independently to complete projects. Strong communication skills and relationship building from administrative to executive management. Throughout my career, utilized my analytical skills to provide complete data stories for high level presentations for Executive Management. Fluent in English, Portuguese and Spanish.

CORE COMPETENCIES

● Administration Support ● Microsoft Suite ● Scheduling ● Operations Management

● Organizational Support ● Issue Tracking ● Report Generation ● Process Improvements

● Account Relationship Management ● Conflict Resolution ● Travel Coordination ● Photoshop / Illustrator

● Handling Proprietary Information ● Meeting Facilitation ● Expense Reporting ● PowerBi

PROFESSIONAL EXPERIENCE

AT&T, Alpharetta, GA November 2013 – Present

Associate-Business Manager (September 2018 – Present)

Provide support for VP Technology Development as part of the Chief of Staff organization.

•Support an organization of over 3K people comprised of employees and contractor resources.

•Partner with VP’s Directors Chief of Staff team to provide adequate and timely reports to upper management that included measurements against deliverables to share information with VP and organization.

•Single point of contact (SPOC) for the following programs for organization: Tech Modernization Scorecard, Reward and Recognition program, Service Ambassador / Referral program, Reporting and Compliance Training Report.

Executive Assistant Manager to VP (November 2013 – September 2018)

Provided support for VP - Technology Development.

•Prepared and managed calendar, travel arrangements, expense reports, and events for VP.

•Ensured effective communicating processes, policies, performance, expectations, as well as department and company information, were shared with organization composed of over 3K people.

•Worked on requirements and design for the WP2020 location (workstation, conference rooms, workspaces, labs, etc.) for organization located in Alpharetta, GA, this resulted in a total workspace renovation.

ADDITIONAL RELEVANT EXPERIENCE

ARTECH INFORMATION SYSTEMS, Alpharetta, GA

Contractor for AT&T Account – Administrative Assistant to AVP

APEX SYSTEMS, Alpharetta, GA

Contractor for Cingular / AT&T Account – Administrative Assistant

GLOBAL REMITTANCE INC., Sandy Springs, GA

Executive Assistant to President

SMART SIGNS LLC, Alpharetta, GA

Operations Manager

LEVITATION MEDIA LLC, Coral Springs, FL

Graphic Designer/Office Manager – Partner

EDUCATION

Bachelor of Science (B.S.) Graphic Design

Art Institute of Fort Lauderdale

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