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Desktop Support Software

Chennai, Tamil Nadu, India
March 01, 2020

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A.Mohammed Haja Shariff

*/**, ***** ****** ******, Eral,

Tuticorin District, Tamil Nadu,

Mobile: +91-720*******,+91-908*******



To pursue a challenging career implementing innovative idea in a growing and encouraging environment where my skills and abilities will be utilized to bring and keep continuous learning to enhance the reputation of the institution EDUCATION

BE, Anna University from Mohamed Sathak AJ College Of Engineering, 2018 Passed

Diploma from Jayaraj Annapackiam CSI Poly College, 2015 Passed

SSLC from Loaba Matriculation High School,

2012 Passed


CCNA (Cisco Certified Network Associate) SLA Institute of Technology in Chennai

Networking Knowledge of Cisco Switching and Routing configuration

Implementing of pc in virtual machine(VMware)

Knowledge of OSI layer and TCP/IP model

Configuration of routing protocols-Static, RIP V1, RIP V2, EIGRP, OSPF


Switching Knowledge of VLAN configuration with VLAN trunk and VLAN access mode

IP addressing and subnetting, for routing concept WORKING

Zigma Technology India Pvt Ltd


Commercial Tax Offices


Interact with staff on desktop problems and their resolution

Handle daily technical support activites on desktop support, data network

Install and test desktop software application and internet browser

Installing virus definition files on client machines

Extend computer support for system software and hardware

Installation & Troubleshooting different Operating System

Setup Computer and Install Software for various application and programs

Installation & Troubleshooting Drivers

Setup desktop computers and peripherals and test network connection

Configuration of Printer, Data card, Scanners

Maintain computer peripheral devices like printers and resolve associated problem

Configuration of internet setting and proxy setting

Accessing remote control, Data Backup

Configuring Outlook

Maintain and support for LAN and WAN environment

Managing network device switches, wireless modem

Implementing LAN and WAN connections using switches and router STRENGTH

Willingness to learn

Hard Work & passion to succeed

Dedication and positive attitude towards life

Ability to work in a team, motivate and inspire others

Customer focused approach and pro-activeness


Nationality : Indian

Gender : Male

Date of birth : 28 August 1996

Marital Status : Unmarried

Languages Known : Tamil &English


I hereby declare that the above mentioned information given are true and correct to the best of my knowledge and I bear the Responsibility for the correctness of the above mentioned particulars.


PLACE: A. Mohammed Haja Shariff

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