Manager Operations

Manager - Operations

ANTONY XAVIER NAVIN. T

OBJECTIVE

Seeking to obtain a challenging assignments in Key Account Management / Operations / Business Development wherein my professional and soft skills would be well utilized in turn to get an opportunity for a value based career advancement while contributing handsomely to the organization.

Manages Operations with experience of successfully coordinating the activities of various departments concerned with the production, pricing, sales, and delivery & services. Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level. Now looking for a new and challenging Managerial position, one which will make best use of my existing skills and experience and also further my personal and professional development. PROFESSIONAL

SUMMARY Ø A dynamic and result oriented professional with 6+ years of experience in Key Account Management, Business Development, Operations, Cross-functional Team Management, Process Implementation, Client Retention, Partner Management. Ø Currently associated with UMM Studios and Technologies Pvt Ltd as Operations Manager

Ø Highly resourceful in monitoring, delivery of high-quality Client experience and elevating Client satisfaction & managing cost-effective operations Ø Proficient in monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize Client satisfaction level. Ø Competent in implementing effective solutions to the Client needs with an aim to improve Client contentment and consequently Client loyalty, expansion of Client base for business Development.

Ø Client-focused relationship and Client uphold skills – Solutions oriented and results driven attitude.

Ø Excellent communication, Interpersonal, people management, relationship management, and analytical skills; ability to take the holistic approach for solving problems. Ø Experience in Maintaining the Office Stationeries. Ø Experience in Maintaining the Database of the Employees and their salary crediting system. Ø Experience in all stages of the Employee’s life cycle and company’s growth structure. Ø Excellent organizer with solid planning and problem-solving skills. Ø Self-starter who can work independently and handle multiple Priorities and deadlines. Ø Experience in working with Team and Individual also. MANAGER - OPERATIONS JUN 2013 – Till date

UMM STUDIOS AND TECHNOLOGIES PRIVATE LIMITED, Chennai, India. Job Summary:

Driving operational improvements, maximizing the value of the asset base while ensuring a tight control on operational costs. Responsible for monitoring and continually improving standards of performance and quality within the operation.

Duties

Ø Develop a group strategy focused both on financial gain and client satisfaction. Ø Negotiating contracts, ensuring that they balance value and risk. Ø Establish and implement departmental policies, goals, objectives, and procedures. Ø Creating, managing and analyzing performance data and other information. Ø Ensuring that capacity and capability are continually planned. Ø Encouraging, identifying and developing best practice strategy. Ø Ensuring compliance to all Environmental Health & Safety goals & objectives. Ø Producing Operations manuals which define how the business is to be run. Ø Working closely with the Financial Manager, Facilities Manager, IT Manager & HR department.

SKILLS

Design Software’s: Adobe Photoshop

InDesign & Illustrator

Research Tools: Internet Explorer

Google Advanced Search

Office Tools: Access, Power-point

Microsoft Word & Excel

EDUCATION

B. Tech IN INFORMATION

TECHNOLOGY

JULY 2006 - DECEMBER 2010

MADHA ENGINEERING COLLEGE,

CHENNAI

Major: I. T PERCENTAGE: 62%

HSC IN COMPUTER SCIENCE

JULY 2004 - MARCH 2006

NPMHS School, CHENNAI

PERCENTAGE: 75%

SSLC

APRIL 2004

NPMHS School, CHENNAI

PERCENTAGE: 70%

CORE COMPETENCIES

Ø Client Relationship

Ø Strategic Planning

Ø Operations Management

Ø Mail drafting & MS Office.

Ø MIS & Reporting

Ø Client Servicing

Ø Business Development

Ø Public Relations Administration

Ø Effective communication.

Ø Interpersonal & relationship building.

Ø Effective presentation & documentation

STRENGTH

Ø An effective Team Player.

Ø Confident and poised in Interactions with

Individuals of all levels.

Ø Adaptable to the state of affairs.

Ø Readiness to learn entire functions in the

work system.

Ø Commitment towards Team work and

time Management.

Manager - Operations

ANTONY XAVIER NAVIN. T

EXPERIENCE CONTINUED

Roles and Responsibilities.

Ø Proven ability to lead, motivate and build successful teams. Ø Understand all legal, regulatory, information security and compliance requirements. Ø Proven influencer & negotiator.

Ø Achieving targets in a dynamic and complex business environment. Ø Team leading & people development skills.

Ø Able to manage and develop a diverse group of highly skilled people. Ø A pragmatic approach to getting the required results. Ø Ability to manage operations within budgetary constraints. Ø Building and maintaining strong and effective relationships with clients. Ø

WEB RESEARCHER SEP 2011 - MAY 2013

Mobius Knowledge Services Pvt Ltd, Chennai.

Ø Preparing briefs and commissioning research.

Ø Formulating a plan/proposal and presenting it to my senior Manager. Ø Writing and managing the distribution of surveys and questionnaires. Ø Using statistical software to manage and organize information. Ø Analyzing and interpreting data to identify patterns and solutions. Ø Preparing detailed reports and presenting results to my senior Manager. SOCIAL

MEDIA Facebook : /antonyxaviernavin

Linkedin : /in/antonynavin/

REFERENCES

MR. NEETHIARASAN

Business Head, UMM DIGITAL

Email : ******.*****@*****.***

Phone : +91-988**-*****

MR. ANBU

Manager, Mobius

Email : ****.**********@*****.***

Phone : +91-994**-*****

PERSONAL

Home: No 9, Ragavendra Nagar, 1st Street,

Ullagaram, Chennai -600091.

Email: ***************@*****.***

Phone: (91-994**-*****

Marital Status: Married

Skype: antonyxaviernavin

Contact this candidate