Customer Service Sales

Matt Noble

925-***-**** E: *************@*****.***

Sacramento, CA 95826

PROFESSIONAL SUMMARY

Forward-thinking professional offering more than 10 years of experience working in fast-paced environments, problem solving, motivation, work ethic, communication, fast learner with experience in customer service, construction management, and sales. Known for a strong work ethic, being a fast learner, communication, reliability, and trustworthiness. I am seeking a full-time job that is going to challenge me, but at the same time allow the qualities I possess to help me succeed.

SKILLS

Standards and Compliance

Relationship building

Issue resolution

Construction expertise

Schematics understanding

Time Management

Construction management

Project Management

Teamwork

Preparing Reports and Project Updates

Organization

WORK HISTORY

FIELD ENGINEER 05/2019 to 09/2019

Boldt Construction Sacramento, CA

Supported project manager working at UC Davis Med Center, an OSHPD certified hospital.

Completed quality inspections and document adjustments within the realms of my OSHA certified and OSHPD certifications

Adjusted project plans in Vplanner to account for dynamic targets, staffing changes and operational specifications in daily tasks

Closely collaborated with superintendent, subcontractors, OSHPD, project owner, and architect to identify and quickly address problems

Created full-fledged implementation plans, accounting for ROI, RFI’s, Submittals, Specifications and inventory cost plans throughout the project

Directed communication to engineers and subcontractors with escalated project problems

Prepared and delivered presentations to subcontractors, OSHPD, project owner, and architect daily.

Meanwhile attending school at Sacramento State for 20 hours a week for Construction Management.

SALES ASSOCIATE

Aquarium Depot Citrus Heights, CA 08/2018 to 05/2019

Aquatic Collection Hayward, CA 09/2016 to 08/2018

Aquarium Concepts Dublin, CA 08/2014 to 09/2016

Provided high quality customer service by assisting customers in purchasing equipment, heavy lifting, livestock, and processing returns

Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue

Worked with sales team, owner and Reps, to collaboratively reach targets, consistency meeting or exceeding personal quotas while building rapport and repeat customers

Trained and developed associates in products, selling techniques and company procedures, maintenance, quality control, and water quality for company procedures

Serviced customers at their homes for offsite duties and maintenance work

Meanwhile obtaining Associates to transfer at Diablo Valley College.

MAINTENANCE WORKER

San Ramon Golf Club 01/2012 to 08/2014

Blackhawk Country Club 08/2014 to 08/2016

Resolved conflicts and negotiated agreements between parties in order to

reach win-win solutions to disagreements and clarify misunderstandings

Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival

Worked with heavy equipment and hand tools daily

Everyday customer service to fulfill customer needs

EDUCATION

Some College (No Degree) English/ Construction Management

Sacramento State University, Sacramento, CA 08/2018 to Present

Associate of Arts Business 08/2012 to 08/2018

Diablo Valley College, Pleasant Hill, CA

High School Diploma 08/2008 to 06/2012

California High School, San Ramon, CA

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