SYNOPSIS
To have challenging role in an organization that offers growth and development based on proven ability and to make a positive contribution through my knowledge, skills and personal commitment to my organization and to continuously strive for perfection and self-satisfaction standards within me.
PROFESSIONAL EXPERIENCE
Employer NOKIA Networks. Period April 2019– Till now
Payroll Altran Technologies.
Designation Fault Management Engineer.
Employer HCL Technologies. Period July 2018 – April 2019
Payroll Alchemy Techsol.
Designation Associate.
JOB RESPONSIBILITIES
Network Monitoring: Fault management
Monitoring the Network alarms 3G,4G & 5G under (RAN) team and raising the Trouble tickets for relevant alarms using IFMS tool.
Troubleshooting of the faults reported in Huawei, Nokia & Ericsson equipment and providing solution to customer.
Checking for connectivity of the sites through the MW sites.
Checking for Power authority details and coverage hole of the affected site.
Updating the above checked parameters in the ticket and dispatching to the Transmission team for further actions.
Leading and handling the bulk outages and finding out the reason, escalating the same to higher levels without breaching the SLAs.
Troubleshooting for persistence alarms & technical issues.
Coordination with TX, IP, Core and Field Team/Facilities team for finding out solution.
Suggesting spares and key checks to be done to the field engineers for problem resolution.
On call support to field engineers for fault rectification.
Auditing the Reports such as cell availability, RNA tracker, and cell lock Reports etc.
Communicating with Technician Regarding locking/unlocking the cells and After post completion of work giving the acknowledgement whether the site is working Fine or not.
Maintaining a Report for all handled and created tickets in regular shift basis.
Tools Used:
Trouble ticket handing tool - IFMS(Integrated Fault Management System)
Temip - Alarm monitoring tool (Nokia, Huawei & Ericsson Sites were configured through Netact,ENM &U2020.
Net Act for Nokia sites, ENM For Ericsson and Huawei for U2020.
NETOPS3 - site details and logbook Entry’s
Service Network Manager - Change activities
MW sites - Network topology
Networking skills :
Good knowledge about Routing Protocols(RIP,OSPF,EIGRP).
Fundamentals of CCNA.
Operations of OSI layers and Network Topology.
Hands on experiences in AMOS(Advanced Managed operational scripting).
Fundamentals of WCDMA/ LTE/ GNB (Architecture, call Flows, channels, oss kpi’s.)
ACADEMIC DETAILS
Qualification
Board/University
Year
%
B.E (Electronics & communication engineering)
Panimalar engineering college
2015-2018
69.4%
Diploma(Electronics & communication engineering)
Panimalar polytechnic college
2012-2015
91%
SSLC
Bishop corrie AIHSS
2011-2012
78%
ACADEMIC PROJECT DETAILS
Project Title : MEDBOX monitoring and management system enhanced with IOT.
Description : The system helps the patients to take their right medicines at the right time. It helps the doctor or caretaker to monitor them using IOT.
Project Title : Needs of irrigation system based on ZigBee Technology.
Description : A system that automatically detects the moisture level in the agricultural field and provides the sufficient level of moisture to the field
PERSONAL DETAILS
Name Saravanan.S
Father name R.Sekar
Date of Birth 17/03/1997
Gender Male
Marital Status Single
Address No.49/2 Verraswamy street,
Seven wells,
Chennai-600001
Languages Known English, Tamil
DECLARATION
I hereby declare that the above-mentioned facts are true to the best of my knowledge & belief.
Place:
Date: (Saravanan.S)
SARAVANAN.S
E-mail: adb1v6@r.postjobfree.com
Phone: +91-984*******