Ramandeep Singh Khurana
adb1sa@r.postjobfree.com
Summary
Energetic Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Core Competencies
Problem solver
Target achiever
Effective communication
Relationship management
User friendly with smartphones, tablets & other devices
MS Office – MS Word, Access, Excel
Experience
Cashier at Crust Pizza, Melbourne Australia January 2015- January 2017
Count tills at the beginning and end of shifts
Maintain statistics of store inventory and sales activities daily, weekly and monthly
Present sales and inventory schedules to management on bi weekly basis for any recommendations
Understand customer needs and provide right information to best suit their needs
Help in the kitchen as well as serving to customers
Taxi owner/Driver January 2017- February 2020
Helped passengers load and unload their baggage; assisted with luggage, groceries, wheelchairs and walkers
Coordinated with dispatchers, customer service representatives, office personnel and customers
Steadily increased revenue through strong focus on customer service
Maintained the cab in clean and sanitary conditions; scheduled minor repairs and service
Completed daily paperwork and trip logs
Assistant Accountant January 2018 – September 2019
Maintained excellent relations with vendors by responding immediately to adverse situations and resolved disputes in a timely manner
Completed the weekly check runs and prepared cash disbursement reports
Reviewed invoices for coding accuracy and approval
Investigated and resolved issues involving payments or invoices
Assisted with employee payroll
Education
Bachelor of business administration January 2012 – March 2014, DAV College Chandigarh, India
Master in Professional accounting/MBA January 2015 – January 2017,
Holmes Institute Melbourne, Victoria
References available on request