VINOD
SINGH
adb1mx@r.postjobfree.com 978-***-**** Chennai, TN 600042
Professional Summary
PMP and Black Belt Certified Associate manager with experience providing cradle- to-grave management over BPO / ITES implementations. Excel at liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions to meet project deliverable
SKILLS
Six Sigma & Lean Methodologies
Project Life cycle Management
Team Building & Leadership
Project Budgeting & Cost Controls
Team Supervision & Training
Recruitment and Training
Forecasting, Scorecard & KPI
WORK HISTORY
Associate Manager Sutherland Global Services - Chennai, Tamil Nadu 07/2007 - 08/2019
Completed balanced scorecard, value stream and career mapping which turnaround from a history of high attrition to sustainable level within 6 months
Led Six Sigma and lean initiatives that increased the productivity and quality metrics by 75% and 95% respectively
Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments
Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures
Honored with Employee of the Quarter 2017 in recognition of outstanding project results
Service Manager Robotech Electronics - Chennai, Tamil Nadu 06/2002 - 06/2007
Met with key customers to discuss service needs and develop effective and practical solutions
Established team productivity and quality of service by establishing and maintaining clear benchmarks
Performed department budgets for expenditures, materials and labor with delta of 3% YOY
EDUCATION
Annamalai University - Chidmbaram, Tamil Nadu, India Bachelor of Science: Information Technology
CERTIFICATIONS
Project Management Professional
Lean Six Sigma Black Belt
Microsoft Certified Professional on Artificial Intelligence LANGUAGES KNOWN
English - Proficient
Hindi - Native Speaker
Tamil - Native Speaker
PERSONAL DETAILS
Father's Name : Ramachandran Marital Status : Married Birthday : November, 1975 Nationality : Indian
Gender : Male
DECLARATION
I, Vinod Singh, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief
(Vinod Singh. R)