Desktop Support Customer Service

SKYLER ADAMS

UH CIS GRADUATE

CONTACT

434-***-****

*********@*****.***

PROFILE

Graduated cum laude from University of Houston in May 2019, with a Bachelor's in Computer Information Systems. Looking for employment in the IT field where I can start building practical skills in networking, systems administration, computer and information security, and/or digital forensics. Prior armed services and previously held a Secret clearance, which has since lapsed and may be able to be quickly reactivated.

SKILLS

MILITARY SERVICE AND TRAINING.

COMPTIA A+, NETWORK+, SECURITY+ CERTIFIED.

MICROSOFT MDAA CERTIFIED.

GENERAL HARDWARE AND SOFTWARE TROUBLESHOOTING.

MICROSOFT OFFICE SUITE.

WINDOWS 10.

TEAMWORK AND COMMUNICATION.

EXPERIENCE

Arena Energy, LP: IT Consultant. Junior Desktop Support and Troubleshooting. August 2019-present.

Arena Energy, LP: Records Clerk. Physical and digital sorting and organization of log files. March 2018-August 2019.

United States Army: Combat Engineer (MOS 12B), Specialist (E-4). Route Reconnaissance and Clearance. 18 months operations in combat environments over two tours. Active Sept. 2009 to Jan. 2014, Reserve April 2016-October 2018.

Hubble and Hudson Market, Houston, TX: Bakery and Charcuterie assistant. Customer service. 2008-2009.

HotCakes Gourmet Café, Charlottesville, VA: Retail assistant. Customer service. Food handling and presentation. Catering assistance. Barista experience. 2005-2008.

REFERENCES

Sgt. Rafael Herrera, Squad Leader (Reserves) – 832-***-**** (Personal)

Cynthia Cannizzaro, Senior Geology Technician, Arena Energy – 281-***-**** (Business)

Lisa McEwan, Co-Owner HotCakes Gourmet Café – 434-***-**** (Business)

Louise Moyer, Personal Reference - 936-***-**** (Personal)

EDUCATION

University of Houston

B.S. in Computer Information Systems Graduated cum laude May 2019.

Overall GPA 3.5.

Contact this candidate