Executive Manager
Resume:
Andria Dale
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Executive Director Brookdale Senior Living
Motivated executive offering 6years' expertise in Senior living focused on impeccable resident care, Transformative leadership and relationship building. Accomplished in aligning vision, goals, and objectives across all departmental levels while creating high-performing teams.
Work Experience
Executive Director
Brookdale Senior Living Asheville, NC December 2018 - present
Operational oversight of a 38 bed memory care unit which includes managing fiscal budgets, marketing to the Asheville metropolitan area. Collaborated with multidisciplinary teams to create an environment that focuses on continuity of care for each resident. Worked closely with activities director to ensure person center activities that decreased usage of PRN’s and behaviors. Increased revenue by implementing strategies to reach occupancy/financial goals for the community. Increased retention of employees by hands on leadership through team building positive approach training, compassion and leading by example.
Administrator/Senior Housing Director
LIFESTYLE OPTIONS INC - Schaumburg, IL
June 2016 to December 2018
Improved processes to maximize operational efficiency. Met incoming customers with professional approach and provided friendly, knowledgeable assistance. Created annual goals, objectives and budget and made recommendations to reduce costs. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large. Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
Case Manager/Supervisor
LIFESTYLE OPTIONS INC - Schaumburg, IL
April 2012 to June 2015
Collaborated with different disciplines to provide cohesive care to patients. Facilitated monthly meetings to develop strategies that would positively influence workplace relationships. Supported employees at all levels, including executive leadership. Managed care for our largest accounts, increased sales each quarter. Determined performance goals for every department and provided feedback on methods for reaching those milestones. Served as liaison between management, clinical staff and the community.
Education
C.N.A
Harper College - Palatine, IL 2012
ASSOCIATE OF SCIENCE
Western Piedmont Community College - Morganton, NC 1996
BACHELOR OF ARTS in PSYCHOLOGY
Trinity International University - Bannockburn, IL
SKILLS
Personable Client relationships
Multi-site operations Quantifiable revenue increases
Staff retention Microsoft Office Suite expert
Confident public speaker Personal and professional integrity
Effectively influences others
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