E-mail : email@example.com
Skype id : firstname.lastname@example.org
A position that would enhance my efficiency as well as to up lift my capabilities in performing office and outlet procedures and to be a part of your organization vision and mission.
DUTIES & RESPONSIBILITIES
Responsible for solving guest complaints
With good written and verbal communication skills
Ability to work neatly and accurately
Helped workers and guests
Guest relations/Public relations skills.
Duties and filling.
Administration Microsoft office
Quick learner and excellent team player.
BACHELOR OF HOTEL MANAGEMENT (B.H.M) from SRINIVAS COLLEGE OF HOTEL MANAGEMENT(Jun2010-Jun2014),Mangalore(Mangalore University)
THE HOTEL ELEGANCE,Kerala(Shift Leader)August2019-Jan2020
Conducted quality checks to assure tasks were completed correctly.
Assisted in accomplishing tasks within a deadline.
ONE & ONLY ROYAL MIRAGE,Dubai (Room Attendant)July2016-July2019
Maintaining guest rooms as per the standard
Maintain positive guest relations at all times.
RAVIZ KADAVU RESORTS AND SPA,Kerala(Senior G.S.A)November2015-May2016
Resolve guest complaints, ensuring guest satisfaction.
Maintain cleanliness, sanitation and organization of assigned work areas.
ZURI RESORTS & SPA,KUMARAKOM,Kerala(G.S.A)September2014-September2015
Cleans guest bathroom/bedroom/floor/corridor.
Deliver and retrieve items on loan to guests
Training done at ALOFT(a vision of w hotels)Whitefield,Bengaluru.(December2012-March2013)
In the period of training,done basic skills of Housekeeping/F&B/Kitchen.
Date of Birth : 29-04-1992
Sex : Male
Marital Status : Single
Religion : Christian
Nationality : Indian
Permanent Address : Vettathu HO,
Kannur – Dist
Kerala, India, Pin – 670511
Hobbies : Reading,listening music,watching TV
Languages known : English,Tamil,Malayalam,Hindi