Vishnu
Rajendran
Sr.BusinessAnalyst
PersonalInfo
Address
HouseNo.2,6thMain,Sri
VinayakaLayout,
Marathahalli
Bengaluru,KA,560037
Phone
adb13s@r.postjobfree.com
Skills
Training
Excellent
Mentoring
Excellent
QualityManagement
Excellent
DeepDiveAnalysis
Excellent
NewTeamSetup
Excellent
InventandSimplify
Excellent
InsistonHighStandards
Excellent
OrganizationalDevelopment
Excellent
DeliverResults
Excellent
Aresult-orientedprofessionalwithover6+yearsofexperienceinGlobal Licensemigrations,E-CommerceTechnicalAccount&Quality Management,CommonSenseRecommendationsProgram&Seller SupportManagement.
PresentlyassociatedwithOracle,BangaloreasSeniorBusinessAnalyst
–GlobalMigrationApplications.
WorkHistory
2018-11-
Current
Sr.BusinessAnalyst
Oracle,Bangalore,Karnataka
Administeringend-to-endOracleGlobalLicense
Migrationinstructions,policies,andprocedures.
Managingthemigrationprocessfornew&existing
Oraclecustomers.
Interactingwithstakeholderstoascertainbusiness
requirements.
Analyzingcustomerpricingquotesandordering
documentstoprovidesalesteamwithinsights.
WorkingwithGlobalLicenseAssignmentstoensure
thatmigration-specificcustomerdatais
incorporatedinGlobalMigrationApplications.
Analyzingperformancemetricstoidentify
opportunitiestoincreaseGlobalLicenseMigration
revenue.
Identifiedopportunitiestostreamlineworkflowby
addingandmodifyingprocesses,revampinguse
casesforeachinitiativeandmaintaininglistof
talkingpointsforeachfunctionalarea.
Organizingmonthlyteammeetingswiththe
LeadershipTeamandprovidingtheminutesof
meeting;activelyfollowingupontheactionpoints
mentionedintheminutes.
Executingandevaluatingprojectsfromprofitability
view;regularlysuggestingmethodstoreducethe
eventsofmanualinterventions&increaseprocess
efficiencies.
2015-01-
2018-11
Sr.CatalogQualityAnalyst
Amazon,Bangalore,Karnataka
Managedthecatalogquality,detailedverificationof
auditinginallcategoriesofproductsinvarious
AmazonmarketplaceCatalogs.
BestPractices
Excellent
Processautomation
VeryGood
Processimprovementplans
VeryGood
KnowHowSessions
VeryGood
CustomerObsession
VeryGood
DataGeneration
Good
Languages
English
Native
Hindi
Native
Kannada
Native
Tamil
Advanced
Malayalam
Advanced
Hiredauditors&setupateamof9associatesfor
CommonSenseRecommendations(CSR)process.
SMEfortheprocessCSR,createdSOPforthe
process.
Responsibleforsuperverificationprocess.
Attendstakeholdercalls,handledescalations.
TransitionedCSRprocesstoAmazonKindleteamin
Chennai.
HandledvariousCatalogcorrectionsprocesseslike
Data/contentediting,Titlecorrections,Variation
fixing,duplicateidentification&elimination,Retail
Deprecation,Ticketing&SimpleIssueManagement
(SIM).
Holdsdistinctionofsimultaneouslyhandling
multipleprocesses(~10)monthly.
oFunctionedasindividualcontributorforquality
verification,dataanalysisinmultipleprocesses
acrossmarketplaces.
oSteeredinitiativestowardsvariousprocess
improvementsacrossmarketplacestoensure
excellentcatalogquality&onlineshopping
experience.
StreamliningexistingprocessandupdatingSOPto
ensureworkefficiency.
Responsibleforpreparingandpublishingmonthly
metricsreports,dailycalibrationreports.
oRecipientoffollowingawards:
BestSMEawardforCSRinYBRconductedinSeattle
2015.
Bestperformerofthequarter(Thrice).
Bestperformerofthemonth(8Times).
2013-05-
2015-01
SellerSupportAssociate
Amazon,Bangalore,Karnataka
ResponsibleforvariousqueuemanagementinUS,
UK&Canadamarketplaces.
Responsibleforinvestigatingandresolvingcritical
sellerissues.
HandledvariousprocesseslikeBlendedAccount
Management,SellerDisbursements,Order
Management,FulfillmentbyAmazon,Feeds,
AmazonBrandRegistryprogram,Incorrect
InformationonDetailPage(IIDP),Categoryapproval
&Un-gating.
Coordinationwithmultiplestakeholders&internal
businessteams.
Ticketing&workflowManagement.
Documentedbestpractices,providedknowhow
sessionstoemailsupportprocesses.
ConductedTrainingandmentornewhires.
oRecipientoffollowingawards:
PositiveResponseRateChampionawardin2014.
BestSellerSupportMentoroftheQuarter.
2011-12-
2012-10
FitnessConsultant
Gold'sGym,Bangalore,Karnataka
Assessedclient'sfitness,nutritionneedsandfitness goals.
Scheduledmonthlyfitnessassessments.
Generatedsalesleadthroughcompanysponsored
programsandpromotions.
Maintainedrecordsofallcompanysponsoredleads.
Followeduponallprospectsbyusingestablished
salessystem.
Maintainedreferralprogramasdefinedbycompany
standards.
Completedallformalitiesofamemberthatjoins/
transfers/renewstheirmembership.
Preparedandpublishedweeklybusinessreports.
Education
2007-06-
2010-08
BachelorsinComputerApplication:
ComputerApplications
SriBhagawanMahaveerJainCollege-Bangalore
Interests
PlayingGuitar
ComposeMusic
Painting
Gardening
.