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Executive Assistant Customer Service

Location:
Mumbai, Maharashtra, India
Posted:
February 27, 2020

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Resume:

*

CURRICULUM VITAE

CAREER OBJECTIVES:-

To get Ahead start in my career in terms of Personal Development, Work experience and to use my expertise to the best of my ability for the organizational growth. PERSONAL INFORMATION:

Name: Violet Mathias

Husband’s Name: Leslie

Mathias Date of birth: 25th

January, 1962

Marital Status: Married

Sex: Female

Religion: Catholic

Nationality: Indian

ADDRESS:

Naya Daur CHLS

1st Floor, Flat No.11

S.V. Road, Jogeshwari (W)

Mumbai- 400 102

Mobile: +91-989*******

E-Mail Id: adb0li@r.postjobfree.com

EDUCATIONAL QUALIFICATION:

EXAMINATION INSTITUTION UNIVERSITY PERCENTAGE

S.S.C St.Blaise High School Pune Board 53.5%

H.S.C Nootan Mahila Mandal

College

Pune Board 60%

B.A Correspondence ‘A’

Road College

Mumbai University 44%

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LANGUAGES KNOWN:

English, Hindi, Marathi and Kannada.

WORK EXPERIENCE:

*Presently Working As an “Front Desk Executive Assistant”-To facilitate smooth operational functioning of his office and coordination with the team in various communications, tender work, government tender with digital signature etc & internal activities booking of air & railway tickets domestic at Sure Safety Solutions Pvt. Ltd. from 12th Sep 2011-till date.

SCOPE OF WORK INVOLVED:

Coordinating with Contractors, Vendors and various other agencies about Status of work and Delivery of Materials.

Site Visit As And When Required. Finalization of quotation with negotiation, Follow-ups, Checking E- Mails and responding to them. Maintaining A/C’s about payments of each site &, all other paper works. Letter drafting- In order to ensure timely and accurate flow of the information and clear communication, self-correspondence, meeting arrangements, coordination, travel arrangements etc.

Organize and Coordinate appointments, meetings, Arranging Conference as and when required & maintaining daily Calendar.

Managing Self correspondence and communication - includes proper documentation, filing and retrieval of data’s, Calendar & Mail Management. Keeping record of Incoming and outgoing courier’s. Maintaining register of Attendance daily of employees.

Transferring calls to the concerned person in absence of receptionist. Office Management and managing events of an employee’s birthday’s or festival’s and other activities.

Responsibility in managing the administrative, HR, commercial and other routine back office activities as and when required.

Providing functional and administrative support to the Business Unit Head & other team members.

WORKED AT:

TULSIDAS KHIMJI PVT.LTD : YEAR: DEC’1996 TO 31MAR2002 (5 YEARS) DESIGNATION :CUSTOMER SERVICE /

SECRETATARY KEY RESPONSIBILITIES

Interacting with Airlines / Customers via email / msn/ fax. Self-Correspondences

Keeping customer updated on cargo information.

Director’s Appointment for meetings/taking dictation/letters/sending

/email /various coordination.

Tracking details on internet regarding cargo.

Feeding Sales details/invoices/data entries

3

AIRPAC EXPORTS : Secretary from 2002 to 2008

DESIGNATION : SECRETARY TO CEO

KEY RESPONSIBILITIES :

Maintaining Dairy / taking appointments.

Handling emails, correspondences, taking dictation (shorthand), messages, Booking Hotels for clients & Directors, Air tickets, Coordinating with clients international / local through emails/telephone/msn. Coordinating with various departments.

Daily Follow-ups / routine work.

SELVEL PUBLICATIONS PVT.L: Steno/Secretary from 2008 to 2011 Maintaining Dairy / taking appointments.

Handling emails, correspondences, taking dictation (shorthand), messages, Booking Hotels for clients & Directors, Air tickets, Coordinating with clients international / local through emails/telephone/msn. Coordinating with various departments.

CURRENT CTC (In Hand):

MONTHLY-Rs.25, 800/-, GROSS-Rs.26,5000/-

HOBBIES:

Reading, Writing, Listening Music, and Riding.

STRENGHTS:

*Hardworking

*Quick Adjustment in New Environment.

*Keen And Like To Learn New Things.

CO-CURRICULAR ACTIVITIES:

Well versed with MS. Office.

DECLARATION:

I consider myself expertise in Communication skills. I am also confident of my ability to work in a team. I hereby declare that the information given above is true to the best of my knowledge and belief.

Regards,

Violet Mathias



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