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Sales Manager

Laoshan District, Shandong, China
February 27, 2020

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#**, *** ********, ******* *******, Makati

Manila, Philippines

Phone +63-998*-**-****


LinkedIn Profile:

Passports: Republic of Ireland / USA

Special Visas: APEC ABTC, Philippines 9G

Brady Hiscox

Cover letter & summary of qualifications

I find elegant solutions for complicated problems, of a personal and a technical nature.

I am well versed in every area of technology ranging from networking to programming my focus has primarily been on the security and networking disciplines. I have a proven track record in end-to-end project management starting from the sales cycle (dealing with both sides as customer & the client) all the way through successful implementation and completion.

Essentially, I have had to wear many hats, in my previous positions however one of the most common one has been responsible for designing, implementing and maintaining the corporate IT infrastructure for my respective company.

In my sales and sales engineering roles I have consistently exceeded my targets being responsible, and in some cases being brought in, for closing the largest sales in my respective company’s histories. Even when the role hasn’t been directly ‘sales’ by title I have been part of the sales cycle.

I am extremely confident I could handle any position thrown my way and make an immediate positive impact.

Professional experience

2015 – Present Empire Automation APAC

Country Engineering Manager / Project Engineering Manager

Empire Automation is one of the largest CCTV and access control solution providers in Asia as well as the leading Cruise Ship CCTV and access control solution provider globally representing well over 30,000 channels of digital video.

Responsible for overall system design, engineering and installation of CCTV, access control, networking and data security projects throughout Asia in some cases managing the project and people involved end-to-end. Platforms used were primarily Synectics Synergy, Pelco Endura & VideoExpert, Avigilon, HIKVision, Verint, Lenel & Pacom.

Designed, implemented and maintained customer networking systems, primarily in regards to the CCTV projects as well as the entire networking infrastructure. Platforms used were primarily Cisco, Juniper, Fortigate & Palo Alto Networks.

Handling top tier support for systems globally utilizing remote support applications and VPN whenever possible as well as getting on a plane at short notice and flying to fix an issue.

Designed, implemented and maintained all corporate IT infrastructure across several offices in multiple countries utilizing Microsoft Active Directory, Cisco & Juniper Networking equipment.

2013 – 2015 SMS Labs APAC

Principal Consultant

SMS Labs is a consulting company that focuses primarily on technical & security consulting work as well as technical project management. We have worked with various agencies around the world large and small ranging from Sun Microsystems (now Oracle) to Solaire Casino & Resort. Most jobs are bound by a non-disclosure agreement so the details are not included here.

Designed, implemented and maintained complex data and technical systems.

Wrote and helped implement policies and procedures, dealing with all stakeholders to insure continuity, security as well as ease of use throughout the infrastructure.

Designed and implemented hospitality management systems for several hotel companies.

Designed and implemented business intelligence systems to optimize revenue streams, minimize loss and capture customer profiles more efficiently.

2012 - 2013 eConnect Inc. APAC

Managing Director APAC

Responsible for obtaining the 2 largest contracts in the company’s history.

Create and execute the business strategy for eConnect Inc. in Asia Pacific as well as help determine the overall strategy of eConnect throughout the rest of the world.

Maintain current contracts as well as develop new business in the region and assist with out of region customers.

Help current and potential customers determine needs and find new ways to fit eConnect’s data mining and analytic platform into their current infrastructure.

Continue to provide the highest level of technical support and liaise with engineering on extremely technical or priority issues.

2010 - 2012 Schneider Electric - Pelco APAC

IPSS Systems Sales Manager APAC

Determine and execute business development strategy throughout the region focusing on existing markets such as gaming and government as well as developing new markets such as mining and manufacturing.

Help current and potential customers design efficient multicast video networks ranging from a few hundred nodes to several thousand nodes using a variety of WAN, LAN and Wireless technologies.

Continue to provide the highest level of technical support and liaise with Engineering on extremely technical or priority issues.

Responsible for helping to close several of the largest deals in Pelco/Schneider’s history.

2005 - 2010 Pelco USA / APAC

Senior Field Network Engineer

Help current and potential customers design efficient multicast video networks ranging from a few hundred nodes to several thousand nodes using a variety of WAN, LAN and Wireless technologies.

Troubleshoot and aid in overall design at our highest priority customer sites regardless of what the problems were. Some of these customers included NYPD, NY World Trade Center, MGM Grand, Statue of Liberty and Singapore LTA.

Worked with Pelco engineering to develop next generation products and solutions for the Endura Platform.

Worked with Pelco engineering to pinpoint bugs and find elegant solutions for those problems in an expedited manor.

Developed Endura Layer 3 Network Solution allowing Endura to be deployed over Layer 3 networks.

Developed Endura failover solution allowing multiple recording devices to fail and simultaneously start recording on spare units.

Developed new procedures and helped re-write training curriculum for Endura platform.

Winner of Customer Service Excellence Award three times.

2000 - 2005 Wonderful Inc - Paramount Lost Hills, CA

Head of Network Operations / Network Security

Responsible for designing and maintaining all systems solutions at all sites which, over the course of employment, ranged from blade servers running VMware to IBM AS400 servers on the hardware side and z/OS to Microsoft Windows on the software side.

Responsible for designing and maintaining all network systems which ranged from Gilat satellite transceivers to Cisco 6509 switches on the hardware side and ATM to fixed microwave on the technology side.

Responsible for several redesigns over the course of my employment and implementation of new WAN infrastructures, as needs changed, ending with a meshed MPLS topology. Responsibilities included provisioning of circuits, configuration of hardware and cutting over from the old network to the new networks minimizing any interruptions to the businesses.

Implemented QoS for VoIP, video and data across the entire LAN and WAN infrastructure, this insured proper priority for all applications ranging from our VoIP based PBX systems (Lucent) to our Oracle ERP applications.

Defined & implemented a corporate data security policy implementing systems ranging from content-based intrusion detection/prevention (IDS/IPS) systems to multi layered firewalls utilizing systems from Cisco, Juniper & ISS (now IBM).

Successfully led takeover teams after the buyout of other companies. We seamlessly rolled out new systems, converting or replacing old systems and networking devices. This also included integrating the remote sites into our corporate WAN from day 1.

Helped lead team of employees and consultant as well as teams in migration of all Roll companies from individual CRM, ERP, and HRMS systems to Oracle application suite.

In charge of all matters involving network security. Including security audits, tightening security, proposal of new firewall and security infrastructure.

2000 West Coast Wireless / Protech Systems, LLC Tulare, CA

Head of Network Operations

Helped conceptually design the wireless business while working with Alternative Systems, this later became West Coast Wireless.

Responsible for maintaining a large-scale wireless network that represented the US’s seventh largest Wireless Internet Service Provider. This included proactive monitoring and provisioning new data services for clients.

Responsible for maintaining all internal servers and networking systems which included Citrix, Windows, BSDi BSD/OS UNIX, Nortel and Cisco routers as well as BreezeCom Wireless Networking Devices.

Development of new networking and computer services, which ranged from web services to application hosting and publishing.

Diagnosis and repair of malfunctioning/problematic networks, servers, & equipment.

1998 – 2000 Seattle, WA

Chief Software Developer

Responsible for development of the company’s flagship E-Commerce product, which included real-time transaction software, web based shopping cart system, and administration modules.

Designed and developed the Virtual Salesroom and Storefront products for the company, which were two different levels of “box shift able” products designed for rapid client development. I based these products on my previously developed Smart E-Cat engine.

In charge of all network operations at and was in charge of information security as well as regulatory (PCI DSS) compliance in regards to handling customer and merchant credit data.

After leaving the company in 2000, I maintained close ties with the company, helping to design and develop the latest software that includes real time transaction modules, affiliate tracking systems and subscription management software.

1997 - 1998 Mind Information Systems Visalia, CA

Head of Network Operations

Provisioned data lines for us and for customers these line types included but were not limited to point-to-point T1/DS1, T3/DS3, ATM, & SONET.

Wrote all administration utilities to manage and maintain customer accounts.

Responsible for all network related issues such as routing tables, data link lines (T1, T3, etc.), and maintenance of hardware.

Designed and implemented custom network solutions for customers ranging from small companies to Fortune 300 companies.

Developed new network security auditing and logging techniques (IDS/IPS), which enabled us to detect, track, and deal with potential offenders.

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