Customer Service Representative

Anoop Duggal

587-***-**** *************@*****.*** Calgary, AB

Professional Summary

Actively seeking new employment. Self-motivated and dependable Customer Service Representative with over 11 years’ experience as a General Clerk and Sales Associate. Communicates clearly and deals with conflict swiftly and effectively. Ability to learn new roles quickly and with ease.

Key Strengths & Skills

Demonstrates integrity

Superior communication skills

Conflict management

Positive and friendly

Builds lasting relationships

Leadership and training experience

Attention to detail

Merchandising and organizing

Punctual and reliable

Relevant Work Experience

Warehouse Worker Shaw Cable Warehouse, Calgary, AB 2019

●Cleaning and sorting a variety of types of modems

Technical Position Shanahan’s Building Products, Calgary, AB 2019

●Setting up with technical instrumentation of punching machines and panel replacement

Produce Clerk Wind Set Farm, Calgary, AB 2019

●Inspected vegetables to ensure fresh produce was being offered to customers

Picker Canadian Linens, Calgary, AB 2019

●Picked orders of uniforms and used RF Scanner system

Sales Associate / Customer Service (Contract) Marshalls Clothing, Calgary, AB 2014

•Prepared sales contracts and initial layout and organization for a new store

•Assisted in displaying merchandise in visual appealing ways

•Greeted customers and directed them to the area of the store

General Clerk and Night Crew Team Lead Canada Safeway, Calgary, AB 2000 – 2011

•Provided first-rate customer service with every customer interaction

•Assisted various departments to help meet the needs of customers and staff

•Handled cash, credit, and debit transactions; familiar with the POS system

•Coordinated and ordered the merchandise from suppliers for the entire store, assisted in receiving and unloading merchandise

•Arranged displays, stocked shelves and coolers, experienced in RF Scanning and price changes

•Supervised the Night Crew, and trained new employees

•Promoted from Night Crew Team Lead to General Clerk, with key holder responsibilities

Other Work Experience

Warehouse Worker International Staffing Consulting Services 2012 – 2013

Warehouse Worker (Casual) Diversified Staffing Agency 2011 – 2012; 2014 – 2018

Education

DAV College for Men

High School Diploma

References Available Upon Request

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