303-***-**** Tom Whalen *********@*****.***
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Tom Whalen
Professional Experience
IBM Watson Health
Senior Healthcare Business Analyst, Global Health and Human Services February 2019 - Present Lead requirements process and development for state government data warehouse and analytic projects Serve as company lead on Medicaid Analytic projects Assist product development team with enhancement requirements Integrate existing data warehouses into a standardized data model for all state government contracts Responsible for client engagement activities and new business generation Product Owner, Global Health and Human Services January 2017 – February 2019 Product Owner for GHHS Opioid Insights, Medicaid Insights offerings Lead requirements and development process for product offerings Serve as Scrum Master under IBM Design Thinking approach Work with Offering Management to develop business use cases for product demonstrations and sales proposals Develop use case applications for Watson Machine Learning in GHHS markets Serve on IBM Colorado Design Thinking Chapter Board – January 2018 to present Truven Health Analytics August 2015 – December 2016 Senior Business Analyst, State Government
Subject matter expert in requirements design for state Medicaid data model and reporting tool Lead business analyst for implementation of Last Claim Indicator and Drug Rebate data models with state clients Supported state implementation teams as business subject matter expert of Medicaid data model Assisted sales team with bid responses to state Medicaid Request for Proposals (RFP) Developed junior business analyst staff through daily checkpoints and performance feedback sessions Colorado Department of Healthcare Policy and Financing May 2012 – July 2015 SDAC Operations and Analytics Manager
Managed operations and analytic priorities for the ACC Program Prioritized projects and reported progress to internal and external stakeholders Department lead for all regular and ad hoc reporting for the ACC Program Assisted in development of long-term analytic strategy for entire Department Department lead on two CMS integration projects
Recruited, developed and managed subordinate staff across multiple functional areas Kaiser Permanente Colorado September 2009 – April 2012 Senior Systems Analyst
Performed all data and systems analysis and ad hoc reporting duties for three departments Project Manager on multi-department implementation project Lead analyst for annual NCQA HEDIS Physician Measures Developed provider performance measures and reporting tool for senior management Developed and managed subordinate staff directly and through matrix reporting structures City and County of Denver, Office of Economic Development September 2007 – September 2009 Management Analyst
Sole data analyst for business economic development and financial management units Developed Green Business and Neighborhood Marketplace Initiatives Provided technical knowledge to agency senior management Created agency-wide performance management tracking system Implemented centralized business developed tracking system for entire economic development office 303-***-**** Tom Whalen *********@*****.***
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Education
Master of Public Administration - University of Illinois at Chicago, 2007 Bachelor of Science, Business - Indiana University, 2003