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Manager Customer Service

Madison, WI
February 26, 2020

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Todd Blais

*** ********* **., ******* **



Maintenance Manager

Commonwealth Properties, Sun Prairie WI


-Lead and develop maintenance team of 8 individuals for 3 residential properties -Manage work order assignments and validate completion of repairs -Vendor and subcontractor management -P-Card and invoice reconciliation

Assistant Manager

O'Rielley's Auto Parts, Madison WI

2017 – 2018

-Oversee and conduct retail transactions -Customer service for retail and commercial clients -Inventory -Parts installation -Shift leadership, 5-7 reporting subordinates -Cash and credit transactions including payment reconciliations and reporting -Product and parts knowledge, maintained to company standards -District leader for sales benchmarks, store leader for 3 consecutive periods

Maintenance Manager

T&A Properties, Milwaukee WI

2010 – 2014

-General repairs and maintenance of 300 residential units -Overseeing and validating contractor performance - Tenant walk through and showings of available properties -Grounds keeping and exterior maintenance

Warehouse Maintenance Manager

FixtureMart, Milwaukee, WI

2000 – 2010

-Sales, deliveries, receiving -Warehouse maintenance -Repairs and maintenance for restaurant and retail equipment -Installation of restaurant and retail equipment -Build-outs of retail and restaurant storefronts

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