Debra Lanier

Detroit, MI ***** adb0bs@r.postjobfree.com 313-***-****

CUSTOMER SERVICE REPRESENTIVE

SKILLS:

Developing process flow

Motivated in helping others

Highly organized

Creating hope in people

Continuous learner

WORK EXPERIENCE

Quality Control Technician

SUN VALLEY FOODS, DETROIT MI. 48206

05/2016 to Present

Oversees the production process to ensure products meet quality standards.

Responsible for performing tests on products at various stages of production to ensure that customer specifications are being met and SQF, FDA and USDA standards are followed.

Production/Assembly Worker

BING STEEL MANUFACTURING, Highland Park, MI

02/2009 to 03/2013

Machine operator, sorted automotive parts in boxes, and assembly line experience.

Customer Service

FLEMING NURSING CARE, Detroit, MI

04/1996 to 09/2008

Excellent service when answering telephones.

Reported observations of the patient to nursing supervisor.

Documented actions taken by completing forms, reports, logs, and records.

Coordinated of the transporting patients from in and out of the facility.

EDUCATION

WAYNE COUNTY COMMUNITY COLLEGE, Detroit, MI

01/2001 – 05/2003

Associate Degree in Science, 05/ 2003

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