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Registered Nurse Customer Service

LaGrange, GA
February 26, 2020

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Mary Fain

Professional Summary

Compassionate Registered Nurse with over 20 years of experience in offering comprehensive patient care in many environments. Work well with diverse patient population and foster trusting relationships to improve outcomes. Thru Nursing, Teaching and Volunteer activities I lead a active and full life.

The Medical Field is my interest if its thru Research, Clinical Setting or Pharmacology.

Work History

Well Star - Registered Nurse

LaGrange, Georgia

01/1998 - 07/2008

Utilizing skills learn from ED/Urgent care ( IV, Foley Care, EKG, Medications, Assessments, Laboratory skills) Assisted in Pre and Post Unit.


179 Vernon Ferry Rd., LaGrange, Ga. 3024





Miami Dade College

Miami, FL

Associate of Science: Nursing

Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management

Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity

Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for Cardiac rehabilitation unit

Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over patients daily

Administered comprehensive dialysis treatment to wide range of patients, including indigent and low-income patient populations

Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety

● Consistently maintained core measures, patient satisfaction 100% Educated patients and families on treatment strategies and at-home care

Cared for patients in recovery from medical procedures by caring for wounds, monitoring vitals and managing pain

Administered medications and assisted in diagnostic testing for HIV-positive patients

Customer Service/Cashier/Store Stock

and Cleanliness

Taught Allied Health/Lesson Plans for

Program/Clinical in Long Term Care

● Hospital/Clinic Experience

● Patient assessments/documentation

● Phlebotomy/EKG/Basic Lab

ED/Urgent Care/Pre Surgery. and

Heart Cath.'s/Dialysis Acute & Chronic



● Advance Cardiac Life Support

West Georgia Technical College - Allied Health Instructor LaGrange, Georgia

07/2008 - 05/2018

Wind Creek State Park - Customer Service Cashier/Volunteer Alexander City, AL

04/2018 - 12/2019

Educated students on Allied Health and Nursing Fundamentals applying variety of instructional techniques, including hands-on curriculum

Collaborated with other faculty members to review data and develop instructional strategies to address student learning objectives

Monitored student progress through test administration and adapted learning plans to optimize progress

● Achieved 100% pass rate with Dual Enrollment and Adult Students Taught students vital vocational skills to help each get job in desired career areas

Prepared curriculum and lesson plans to cover required topics and engage student interest

Counted money in drawers at beginning and end of each shift to ensure amounts were correct

Resolved customer complaints and maintained clean and tidy checkout area

Conducted inventory counts by adding each item in stock and documenting

Checked prices for customers and processed items sold by scanning barcodes

● Assisted customers by answering questions and fulfilling requests Maintained reports of transactions and greeted customers when entering and leaving establishment

Maintain high level of function when Holidays week ends sent customers level up to 100%

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