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Store Manager Assistant

Columbus, OH
February 27, 2020

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Columbus, OH 918-***-****


PROFILE: Enthusiastic and detail-driven business analyst, applying a tech-savvy analytical approach to integrating solutions that improve operations and inefficiencies. Stand out with excellent interpersonal skills, ability to persuade and engage teams, and proficiency with learning new things. Extremely productive and organized, able to manage timelines under the strictest deadlines.


STORE MANAGER Medina Market and Restaurant 11/2015 – Present

Improve Business Processes to Drive Revenue: Researched and analyzed options, based on business needs, to execute update of old point of sale (POS) system and incomplete bookkeeping practices, driving highest profits in store’s history, resulting in income to fully fund an additional restaurant location and purchase of a retail store.

Manage Productive Teams: Train and supervise staff to provide exceptional customer service experiences in a fast-paced environment and meet sales goal targets.

Utilize Data to Manage Business Expenses: Oversee budget, inventory, and staff scheduling to maintain stock levels based on customer spending data and staffing to meet anticipated peak times.

Engage Employees to Facilitate Retention: Increased employee retention by implementing various engagement strategies, including regular staff meetings and open forums.

BUSINESS ANALYSIS CONSULTANT Tulsa Public Schools 01/2014 – 05/2014

Develop Strategies for Lean Operations: Facilitated 40% savings in business costs through analysis of mailroom operations and proposed strategic plan addressing overstaffing and inefficiencies.

Work Effectively on Dispersed Teams: Overcame geographical and time zone barriers by implementing foundational communication guidelines for the project team, resulting in efficient performance and task delegation.

PARKING SERVICES ASSISTANT Northeastern State University 08/2013 – 12/2013

Identify Customer-Focused Solutions: Decreased amount of time students spent paying parking fines by soliciting student feedback to identify pain points and proposing an online payment system, negating the need to visit campus for payment.

Train and Coach New Hires: Trained four new hires in one week, resulting in ample coverage and improved efficiency for peak period.

INTERN BICIS Groupe ● Banque Nationale de Paris (BNP) Paribas 07/2012 – 12/2012

Analyze and Optimize Operations: Collected and analyzed data from multiple sources, detecting deficient controls, duplicated effort, extravagance, fraud, and non-compliance with laws, regulations, and management policies to propose optimized processes.

Perform Audits and Recommend Improved Practices: Provided management with comprehensive reports and plans for improved operations and financial activities based on asset utilization and audit results, which included analysis of material assets, net worth, liabilities, capital stock, surplus, income, and expenditures.

ASSISTANT MANAGER Oxfam ● Great Britain 09/2009 – 07/2012

Manage Daily Business Operations: Processed customer transactions and supervised and coached employees, fostering a customer-centric environment based on company’s mission.

AUDITING INTERN Lonase 05/2010 – 08/2010 ● 05/2011 – 08/2011

Review Internal Controls and Processes: Inspected accuracy of accounts receivable and payable ledgers and prepared audit reports.


Business Analysis

Data Analysis

Business Process


Corporate Finance

Strategic Planning

Operational Efficiency



Technology Integration

Business Requirements

Project Management

Collaborative Problem


Training & Development

Client Relations

BILINGUAL: English &



Master of Business Administration (MBA) Specialization: Finance DeVry University Columbus, OH

Bachelor of Arts in Business and Finance Specialization: Mergers and Acquisitions

Heriot-Watt University West London, UK

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