Customer Service Data

NGA LAM

***** ******** ******

Houston Texas, ***83

Phone: 713-***-****

E-mail: **********@*****.***

Objective:

My objective is to find a GIS Technician Job.

Education:

Houston Community College - Central Campus.

Certificate in Piping Drafting & Design.

Skills:

AutoCad 2006.

Arcmap 10.2.

Completed Technical Drawing Courses.

Pipe drafting.

Understanding rules and calculations for Pipe line dimension, Valve, Elbow, Tee, Flange….

Ability to calculate pipe lengths.

Detail oriented and organized.

Good word ethics.

Hard worker and fast learner.

Knowledge of Plan and Profile.

Self motivated.

Experience:

04/2013-08/30/2019: CENTERPOINT ENERGY, Houston, TX. GIS Technician (Work in office)

06/2008-04/2013: CENTERPOINT ENERGY, Houston, TX. GIS Technician (Contract: Work at home)

Data correction.

Performs the data entry, update and correct data in GIS from Leak repair orders and data correction orders.

Research data from GIS, as-built drawing, survey data, field notes, contact field guy, and other sources to analyze information to help digitizers performing accurately and effectively.

Can run queries of GIS data to create reports, also create maps for customers.

Training new employee and share knowledge with other co-worker to improving job’s quality.

Performs quality control for database maintenance, review input.

04/2004-02/2009: Neiman Marcus.

Tailor: Customer service, customer satisfaction, and team work.

09/1999-04/2004: Tootsie.

Tailor

01/2000-12/2001: Cable Installer & Design Inc., Houston, Texas.

GIS TECHNICIAN: (Contract)

Research to verify location for cable TV by distance from property line, intersection, roads.

Interprets and transfers data from multiple sources: Surveys, Plan and Profiles, aerial imagery into computer drawings.

Perform correction using AutoCAD’s per task orders & Clean up & maintenance libraries.

Perform Visual QC and Logical QC

Creating Blocks to insert into Autocad drawing.

Create detail drawings for system maps.

Xref Drawing to other drawing.

References:

Susan Cameron, Reliant Energy, Supervisor Data Management, 713-***-****.

Christopher Huff, Reliant Energy, GIS Contract Administrator, 713-***-****.

Contact this candidate