Customer Service Assistant
Resume:
Roseanne Ladouceur
Parkland County Ab, T7Y 0B5
**********@*****.***
Objective
To obtain a career with your company.
Skills & Qualifications
• Experienced working as an auditee/ auditor
• Experience using various software including Microsoft Word and Excel
• Problem solving and analytical skills.
• Great attention to detail
• 18 years of customer service experience
Education
• Georgian college - 2 years Pharmacy Technician Program (Diploma) [September 2012-June 2014]
• P.C.C.A Compounding boot camp [July 2013]
• Midland Secondary School [September 2005-June 2009] Work Experience
Stony Plain Wellness and Compounding Pharmacy [May 2017-Present]
-Pharmacy Assistant
● Enter prescriptions
● Fill prescriptions
● Ordering and receiving
● Manage and book appointments
● File patients medical documents
● File hard copies of prescriptions
● Customer service
● Compounding and making non-sterile products
● Inventory management
Pharmacare Specialty Pharmacy [January 2016- May 2017]
-Pharmacy Assistant
• Enter prescriptions
• Fill prescriptions
• Pre-Check final product for Pharmacist
• Inventory Management
• Ordering and receiving medications for front store and main pharmacy
• Participate in Narcotic counts
• Responsible for making sure formulary is being followed
• Bi-annually help with inventory checks for the store
• Mark and return expired products
• Compounded and made sterile and non sterile products
• Organized and filed hard copies of patient prescriptions
• Customer service
Shoppers Drug Mart [September 2014- January 2016]
-Pharmacy Assistant
• Enter prescriptions
• Fill prescriptions
• Order and received stock
• Blister packing
• Compounded and made non-sterile products
• Organize hard copies of patients prescriptions
• Customer service
• Inventory Management
Canadian Tire [August 2006- June 2014]
● Cashier / Returns
● Customer service
● Balanced cash (cheques, floats)
● Stock shelves
References Available Upon Request
Contact this candidate