H.No: **-1-1406, Shanthinagar, North Lalaguda, Secunderabad - 500017 .
Email: email@example.com Mobile: +91-996*******.
Objectives: To switch my career and succeed in an environment of growth and earn a job as machine learning engineer which gives me satisfaction and Self-development to achieve personal as well as organization goals.
Amazon India: Senior Associate Resolution Specialist
●Resolving Level 2 skill associate issues and taking up escalation chats
●Suggesting process improvements every month through Gemba walk
●Taking up meetings with Associates on latest updates to the skill and creating awareness in Level 2 skill associates through filers.
●Training newly hired associates and ensuring they hit the production within the allotted time.
●Won multiple rewards & recognitions like “Customer Obsession and Top 100 performers Award” for resolving customer complaints by identifying problems and taking appropriate corrective actions.
Guru Nanak Institute of Technology, Ibrahimpatnam.
●Electronics and communication engineering – 66%
Narayana Junior College, Hyderabad.
●Math Physics Chemistry (MPC) – 84%
Effective Leadership & Management
Proficient in machine learning and deep learning skill for multiple applications
Python for machine learning with Pandas, Matplot and Numpy libraries
Ability to deal with ambiguity.
Market basket optimization project where we recommend associated items for customers using Recommender systems
Churn modelling project of a credit card company to check if an employee is likely to leave a company or not using Neural Networks
Machine learning certificate from Stanford University
Linguistic proficiency :