Engineer Customer Care

GOPINATH H 984*******/883-***-****

adazfm@r.postjobfree.com

CAREER OBJECTIVE

To advance my career in the field of Network Engineer by utilizing my present knowledge and engineering skills & Networking skills.

WORK EXPERIENCE

1.Company : Sri Sakthi Computers.

Position : Service Engineer.

Period : From June 2011 to Aug 2012.

JOB PROFILE

Responsible for maintaining general functioning of computers.

Provided technical support and involved in troubleshooting methods.

2.Company : Renault Nissan Automotive India Pvt Ltd.

Position : Back Officer.

Period : From Sept 2012 to Aug 2015.

JOB PROFILE

Shipping high volume of orders on a regular basis and carrying out shipping process in CATS.

Processing invoice, freight forwarding and packing slips.

Kept the stock of supplies and making entry in computer to maintain a proper record.

Maintaining inventory records and organizing meetings & appointments.

3.Company : Reliance Retail Limited

Position : Customer Care Center Engineer (CCCE)

Period : From March 2017 to February 2018.

JOB PROFILE

Good knowledge of Desktops & Laptop.

Sound knowledge of various Operating System and Security Software for Desktops and MS Outlook Mail Access.

Problem solving to the walking customer.

Knowledge on Hardware and Software Troubleshooting.

Installing and Troubleshooting of Local and Network printer, scanner.

Configured and Troubleshooting of L1 level.

4. Company : AXIS HR

Position : Admin Executive

Period : From March 2019 to July 2019.

JOB PROFILE

Assist and support front desk management in handling visitors and clients.

Develop maintenance schedules and enforce them among maintenance staff.

Response to the emergency calls for the maintenance manager.

Maintains clean and safe work environments to perform the job safely.

TRAINING & CERTIFICATION

CompTIA A+, CompTIA Network+ & CCNA DESKTOP ENGINEERING course completed in NIIT Academy Training Service from Tambaram branch.

EDUCATIONAL QUALIFICATION

Qualification

(Year of Passing)

Institution

(Board/

University)

Marks

Master of Business Administration - EMBA (2015)

National Institute of Business Management

NIBM

70%

Diploma in Computer Science Engineering (2011)

Valliammai Polytechnic College

SRM University

71%

SSLC (2008)

Government Higher Secondary School.

State Board

60%

STRENGTH

Positive attitude.

Confident and determined.

Ability to cop up in any situation.

PERSONAL DETAILS

Name : GOPINATH.H

Father’s Name : C.A.Haridass

Date of Birth : 16.08.1993

Address : No: 6/42, Gandhi Nagar 2nd st,

1st Cross Lane, Nellikkuppam Road,

Guduvancheri-603202.

Gender : Male

Languages Known : Tamil & English

Marital Status : Single

DECLARATION

I hereby declare that all the details furnished above are true to the best of my knowledge and belief.

Place : Chennai

Date : GOPINATH.H

Contact this candidate