Dante Santillana

(US Citizen)

Major in Computer Science,

minor in Physics and Math,

Dallas, TX, 75243

469-***-****

adazbt@r.postjobfree.com

www.linkedin.com/in/dantesantillana

SUMMARY

In the past ten years, I contributed on International and domestic production business Intelligence area:

Solution-oriented, critical thinking person targeting for best performance and best practices working with over-seas support teams maintaining professional communication with stakeholders and technical multi-disciplinary team like Human Resources, Real Estate, Finance analytics, IT Data warehouse, IT Infrastructure, DEVOPS.

Experience in management, project management, migration specialist, architecture, administration, deployment, analytics, research, troubleshooting, support services, database migrations, strategic planning, staff training, reporting and documentation.

BI technical support lead for financial analytics development teams during software development cycle and migrations. Using tools like Crystal reports and SAP BI webi reports, Oracle, MSSQL, TOAD, Dashboards, SAP Analytics BO, etc.

Keep updating my skills and knowledge for example at this moment I am on training for Tableau dashboards, phyton, management/leadership skills.

SKILLS

Management

Business Intelligence

Databases

Informix

Workflow diagrams

Leadership

Business Analysis

Red Hat Enterprise

SQL scripting

Problem solving

Project management

Analytical Skills

UNIX

IIS

Enterprise resource planning

Customer Service

Mathematics

Windows Server

ASP

Reporting & Analytics

Migration specialist

SAP BusinessObjects

Microsoft Excel

Visual Basic

Software development Life Cycle

System Analyst

QlikView

Microsoft Office

Javascript

Solution Architecture

Troubleshooting

Tableau Dashboards

SQL

Borland C

Integration

Technical Support

IT Prod Support 1,2,3

Oracle

Agile

ServiceNow

WORK EXPERIENCE

OMNITRACS AS THEHIVE CONTRACTOR

Business Intelligence Consultant (Migration expert)

Feb 2019 – Aug 2019

Lead technical project to upgrade and migrate QlikView, creating project and technical documents which included excel linearization formula to project resources utilization.

Worked with BI admin team planning and designing upgrade and migration of Control-M and Cognos tools.

BI operation production support and documenting good practices

RENT-A-CENTER FRANCHISING INTERNATIONAL

Application Engineer II (Production application support), Architect, Administrator, team lead.

Jan 2008 – Aug 2018

Main role: SAP BusinessObjects BI architect, administrator on Linux and Windows.

Production support:

oBilingual member of production operation application support team for:

Leading migrations projects, creating plan and documentations (infrastructure and applications) for SAP BO/Bobj involving physical and virtual servers, Windows, and Red Hat Linux operating systems, Tomcat, IIS.

Technical lead for HR supporting, Marketing,Real State reporting systems.

Technical lead for Financial BI Analytics reporting developer team using tools.

Supporting SAP licensing and contacts team, Data warehouse and Oracle team and I lead and trained overseas support team. Supporting four countries.

Developed scripts in Linux, Windows PowerShell, sql scripting for Oracle procedures, intranet applications based on ASP/IIS, ServiceNow reports, BI/analytics reports (SQL,Crystal Reports, SAPBOBJ)

TELEPERFORMANCE MEXICO

System Analyst and Administrator

2004-2006

Served as Main system administrator, Analyst and Java web developer for multiple Telemarketing brands campaign.

Provided phone consumption and expenses report to financial executives in Mexico and France.

GRUMA

Systems Analyst

2003-2004

Designed, develop and deployed Inventory Assets Control Web System to save $100,000 in inventory expenses

Designed, develop and migrate Inventory access database to new Inventory MS SQL database.

INDEPENDENT CONSULTANT

Systems Analyst

2002-2003

Provided services as systems analyst and developer, using C, Visual Basic, MS SQL, and COBOL.

ALMEX

IT Support Manager & Web Master

2000-2002

Oversaw administration and maintenance web servers (IIS).

Functioned as web analyst and developer of internal projects.

Guided security and antivirus procedures and virus/cleaning process research.

EDUCATION

Computer Science major, Physics and Math minor at Universidad Autonoma de Nuevo Leon, graduated in 2000.

Master in Telecommunications (60 Credit Hours), 2001

Pastoral Theology, UNIVERSITY OF DALLAS, 2013

PROFESSIONAL DEVELOPMENT

SAP Hana SP 11 Introduction at SAP Education Center

SAP BOBIP 4.1 Security and Server Administration at SAP Education Center

SAP BOBIP 3.1 Security and Server Administration at https://www.quorumsoftware.com

Tableau 10 for Data Scientists, Tableau 10.2 Essential Training

Agile Requirements Foundations

Data Science, Telling Stories with Data

Network Monitoring Tools, SiteScope, SolarWinds, Wireshark, Fiddler, RDP, SSH MobaXterm

Excel Advance (Formulas, Pivot Tables, Data Visualizations, scripting, linearization)

Linux Red Hat Enterprise 5,6 User Server Level

AFFILIATIONS

Prospanica, Dallas-Fort Worth Chapter (Since 2018)

SAP Users’ Group of Texas (Since 2010)

ADDITIONAL LANGUAGES

Fluent in Spanish (writing/Reading/ Speaking)

BOARD EXPERIENCE

Families for Christ Community, Senior Coordinator (Since 2017)

REFERENCES

Juan Rajani / Sr Manager Production application support, Rent-A-Center, Inc. / adazbt@r.postjobfree.com /214-***-****

Erik Sabadi / Director of IT COTS, Rent-A-Center, Inc. / 972-***-****

Yiwei Liu (Sherry) Blue Cross and Blue Shield Richardson, Tx adazbt@r.postjobfree.com

Pablo Singh / Language literacy and social studies, Dallas ISD / 214-***-****

Fernando Macias Salazar Blue Cross and Blue Shield Richardson, Tx 972-***-****

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