Major in Computer Science,
minor in Physics and Math,
Dallas, TX, 75243
In the past ten years, I contributed on International and domestic production business Intelligence area:
Solution-oriented, critical thinking person targeting for best performance and best practices working with over-seas support teams maintaining professional communication with stakeholders and technical multi-disciplinary team like Human Resources, Real Estate, Finance analytics, IT Data warehouse, IT Infrastructure, DEVOPS.
Experience in management, project management, migration specialist, architecture, administration, deployment, analytics, research, troubleshooting, support services, database migrations, strategic planning, staff training, reporting and documentation.
BI technical support lead for financial analytics development teams during software development cycle and migrations. Using tools like Crystal reports and SAP BI webi reports, Oracle, MSSQL, TOAD, Dashboards, SAP Analytics BO, etc.
Keep updating my skills and knowledge for example at this moment I am on training for Tableau dashboards, phyton, management/leadership skills.
Red Hat Enterprise
Enterprise resource planning
Reporting & Analytics
Software development Life Cycle
IT Prod Support 1,2,3
OMNITRACS AS THEHIVE CONTRACTOR
Business Intelligence Consultant (Migration expert)
Feb 2019 – Aug 2019
Lead technical project to upgrade and migrate QlikView, creating project and technical documents which included excel linearization formula to project resources utilization.
Worked with BI admin team planning and designing upgrade and migration of Control-M and Cognos tools.
BI operation production support and documenting good practices
RENT-A-CENTER FRANCHISING INTERNATIONAL
Application Engineer II (Production application support), Architect, Administrator, team lead.
Jan 2008 – Aug 2018
Main role: SAP BusinessObjects BI architect, administrator on Linux and Windows.
oBilingual member of production operation application support team for:
Leading migrations projects, creating plan and documentations (infrastructure and applications) for SAP BO/Bobj involving physical and virtual servers, Windows, and Red Hat Linux operating systems, Tomcat, IIS.
Technical lead for HR supporting, Marketing,Real State reporting systems.
Technical lead for Financial BI Analytics reporting developer team using tools.
Supporting SAP licensing and contacts team, Data warehouse and Oracle team and I lead and trained overseas support team. Supporting four countries.
Developed scripts in Linux, Windows PowerShell, sql scripting for Oracle procedures, intranet applications based on ASP/IIS, ServiceNow reports, BI/analytics reports (SQL,Crystal Reports, SAPBOBJ)
System Analyst and Administrator
Served as Main system administrator, Analyst and Java web developer for multiple Telemarketing brands campaign.
Provided phone consumption and expenses report to financial executives in Mexico and France.
Designed, develop and deployed Inventory Assets Control Web System to save $100,000 in inventory expenses
Designed, develop and migrate Inventory access database to new Inventory MS SQL database.
Provided services as systems analyst and developer, using C, Visual Basic, MS SQL, and COBOL.
IT Support Manager & Web Master
Oversaw administration and maintenance web servers (IIS).
Functioned as web analyst and developer of internal projects.
Guided security and antivirus procedures and virus/cleaning process research.
Computer Science major, Physics and Math minor at Universidad Autonoma de Nuevo Leon, graduated in 2000.
Master in Telecommunications (60 Credit Hours), 2001
Pastoral Theology, UNIVERSITY OF DALLAS, 2013
SAP Hana SP 11 Introduction at SAP Education Center
SAP BOBIP 4.1 Security and Server Administration at SAP Education Center
SAP BOBIP 3.1 Security and Server Administration at https://www.quorumsoftware.com
Tableau 10 for Data Scientists, Tableau 10.2 Essential Training
Agile Requirements Foundations
Data Science, Telling Stories with Data
Network Monitoring Tools, SiteScope, SolarWinds, Wireshark, Fiddler, RDP, SSH MobaXterm
Excel Advance (Formulas, Pivot Tables, Data Visualizations, scripting, linearization)
Linux Red Hat Enterprise 5,6 User Server Level
Prospanica, Dallas-Fort Worth Chapter (Since 2018)
SAP Users’ Group of Texas (Since 2010)
Fluent in Spanish (writing/Reading/ Speaking)
Families for Christ Community, Senior Coordinator (Since 2017)
Juan Rajani / Sr Manager Production application support, Rent-A-Center, Inc. / email@example.com /214-***-****
Erik Sabadi / Director of IT COTS, Rent-A-Center, Inc. / 972-***-****
Yiwei Liu (Sherry) Blue Cross and Blue Shield Richardson, Tx firstname.lastname@example.org
Pablo Singh / Language literacy and social studies, Dallas ISD / 214-***-****
Fernando Macias Salazar Blue Cross and Blue Shield Richardson, Tx 972-***-****