JASON LUJAN
adaz5j@r.postjobfree.com 310-***-**** *4 mission court, rancho mirage, CA
Summary Proficient Senior Field Technician offering 16 years of pool construction and leak detection experience. Versed in pool/spa equipment operations and adept at troubleshooting, repairing, maintaining and installing equipment according to tight schedules. Competent professional skilled at enhancing productivity.English and spanish speaking. Skills Bilingual Spanish/English
Expertise in pool and spa equipment
Troubleshooting skills
Excellent communication skills
Coordinating paperwork
Employee mentoring
Upsell opportunities
Goal-oriented
Customer relationships
Report writing
Video technical expertise inspection
endoscope camera
Internet savvy
Preparing contracts,
Proficient in plumbing, complete pool/spa,
residential,
Proficient in masonry, concrete, kool deck,
fiberglass, stucco...
Proficient in electrical, pumps, salt systems,
heaters,
Proficient in tile, coping, pavers
Issue resolution, customer service
Payment collecting
Compliance requirements
Expertise in leak detection and leak detection
equipment
Proficiency in pool chemistry and service
Proficiency in pebble patches, all pool repairs,
skimmers, bondbeam,autofill, salt systems
Experience Senior Field Technician 01/2016 - Current iconic pools and spas chino, ca
Leveraged technical knowledge and equipment operations experience to complete effective repairs.
Diagnosed malfunctions to various tools, equipment and machinery components. Establish contracts, including pricing structures and service terms. Provided an exemplary level of service to clients to both maintain and extend the relationships for future business opportunities.
Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated.
Senior Field Technician 01/2005 - 01/2015
Leak Detection Palm Springs, CA
Leveraged technical knowledge and equipment operations experience to complete effective repairs.
Maximized profit opportunities by effectively managing time and resources to meet sales objectives.
Provided an exemplary level of service to clients to both maintain and extend the relationships for future business opportunities.
Establish contracts, including pricing structures and service terms. J
L
Streamlined operational efficiencies by developing and implementing customer service protocols and standards.
Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated.
Education and
Training
High School Diploma 1999
John A. Rowland High School Rowland Heights, CA
general courses 2004
Fullerton College Fullerton, CA