Customer Care Manager

CURRICULUM VITAE

SULEIMAN FAKIH

P.O BOX ***** - 80100

Mombasa - Kenya

Cell Phone: +254*********

Email address: ***********@*****.***

Synopsis

Personal Details

Date of Birth : 23rd January 1994

Gender : Male

Nationality : Kenyan

Religion : Muslim

Marital Status : Single

Languages (spoken/written) : English, Swahili, (Fluent).

I.D. Number : 32345605

Passport Number : A2431277

Height : 5’6 ft

Weight : 65 kg

Academic Qualification

February 2015 -December 2015 : MOMBASA TECHNICAL TRAINING INSTITUTE

Certificate in ICT (1st Semester)

January 2011-November 2014 : SACRED HEART HIGH SCHOOL

Kenya Certificate of Secondary Education (K.C.S.E.)

January 2002-November 2010 : TOM MBOYA PRIMARY SCHOOL

Kenya Certificate of Primary Education (K.C.P.E.)

Work Related Skills

Outstanding communication and interpersonal skills

Excellent analytical and organizational skills

Ability to work in a multidisciplinary team

General people management skills

Good supervisory skills and ability to manage high volume work flow

Working Experience

YEAR PLACE POSITION

Feb. 2016 – Nov. 2017 TEXAS ALARMS SECURITY CO. Security Guard

Roles and responsibilities

oWelcoming and giving guidelines to visitors

oCarrying out search duties to visitors and vehicles

oChecking proper badge identification, passes and material releases

oInspection of possession of intoxicants or non-prescription narcotic type drugs

oGuarding any person or place for the purpose of preventing or detecting the occurrence of any offence

oEnsure quick response to fire accident/offence it occurred

oStaying vigilant and reporting to the relevant authorities after accident has occurred

Career Objective

To work in an Institution that has many challenges to offer so as to help me acquire more knowledge in various fields

To build a strong progressive career on the foundation of integrity and hard work.

To build a career in a growing organization where I can get opportunities to upgrade my abilities by accepting challenges, fulfilling the organization goal and climb the career ladder through continuous learning and commitment.

Interests and Hobbies

Swimming

Traveling and Socializing

Reading Novels and Business Adjournments.

Exchanging Ideas

Relevant Duties and Responsibilities

Referees

Mr. Michael Mulatya

Managing Director,

Texas Alarms Security Company.

Tel: +254-*********

MOMBASA, KENYA

To be one of the best pillars to initiate, improve and maintain the set standards of the Department I will be working in, as well as the standards of the whole establishment for the attainment of the main objective i.e. Manager’s satisfaction.

I am a focused and ambitious professional ready to overcome any hurdles on my way to make a positive impact to the ever-growing Customer Care & Security Industries. A problem solving team player requiring minimum supervision coupled with communication and managerial skills.

Mr. Rashid Khamis

Businessman

Tel: +254-*********

MOMBASA, KENYA

Contact this candidate