Customer Service
Resume:
JHOAN V. MIGUEL
Doha, Qatar
+974-******** **************@*****.***
SUMMARY
I am a well experienced in customer service that deals with individual or groups at various level within or outside organization. Discipline in following the standard procedure, fast learner, flexible, confident, hardworking and dedicated to get job well done.
HIGHLIGHTS OF QUALIFICATIONS
2 years productive years in passage relation specialist and boarding officer, 2 years productive in Hardees charbroiled burgers as cashier.
Excellent in public relation, can work without/ less supervision
able to work dynamic, fast- paced and performance driven environment
good communication skills on both English language comprehension and English language production.
high level of competency in using computer application. (MS excel, MS PowerPoint, MS word)
EMPLOYMENT HISTORY
CASHIER
February 2018 to Present
Hardees charbroiled burgers, Americana food company
Doha, Qatar
Job responsibilities:
Basic Math Skills
Excellent interpersonal communication
Ability to effectively manage your time and prioritize tasks
Strong product knowledge and understanding of target customers
Professional telephone etiquette
Offering excellent customer service, dealing with complaints in a diplomatic manner
COOK
August 2017- February 2018
Hardees charbroiled burgers, Americana food company
Doha, Qatar
Job responsibilities:
Set up workstation with all needed ingredients and cooking equipment.
Ensure great presentation by dressing dishes before serve.
Keep sanitized and orderly inside kitchen.
Ensure all food and other items stored properly.
Complete food handling safety certificate.
OUTLET CUSTOMER SERVICE SPECIALIST/ PASSAGE RELATION STAFF
JULY 2015-JULY 2016
2GO GROUP, INC. (AN NEGROS NAVIGATION COMPANY)
Job Responsibilities:
front liner, courteously deals with customers
acceptance of cargoes & parcels and handles ticket issuance as well.
responsible and accountable on cash handling/ sales during the entire working hour.
assist in sales and marketing.
remittance of daily sales-accurate and on time.
Scanning tickets inside seaport before departure.
Ensure safety of each passenger
Responsible in passengers manifest.
APPRECATIONS
Employee of the month
Hardees charbroiled burgers, Americana Qatar food company
Doha, Qatar (April 2018)
Employee of the month
Hardees charbroiled burgers, Americana Qatar food company
Doha, Qatar (March 2019)
Personal information
NAME: Jhoan Vilan Miguel
Age: 28 y/o
Birth Date: June 22,1991
Gender: Female
Status: Single
Religion: Christian
Height:5’3
Weight:190lb’s
ACADEMIC QUALIFICATIONS
COLLEGE GRADUATE
Bachelor of Science in Hotel and Restaurant Management
Immaculate Conception Archdiocesan School
Tetuan, Zamboanga City (2015)
HIGH SCHOOL GRADUATE
Don Pablo Lorenzo Memorial High School
Sta. maria, Zamboanga city (2007)
ELEMENTARY GRADUATE
Southcom Elementary School
Upper Calarian, Zamboanga City (2002)
Character references
MOHAMED AHMED WADY
Hardees Area manager, Americana Qatar food company
SULPICIO A. BASCOGUIN JR.
Hardees Manager, Americana Qatar food company
Contact this candidate