Head HR

K Mohanakrishna

“Krishna Nivas” – N*-**, *th Street, North Jagannatha Nagar, Villivakkam, Chennai – 600049. Ph: 044-********. Mb: 994*******. Email: **************@*****.*** KEY AREAS OF EXPERTISE

Business Planning & Development

Design and development of business model and strategy.

Writing business plans and operations plan

Designing process and systems

Strategic HR & Change Management

Organization Design and Structure Development.

Manpower Planning & Productivity Management for mutliple business’s.

Supporting Business in setting up new portfolios/teams and manage the transition.

Deploying OD interventions for relevant business teams.

Preparing and managing HR Budgets

Talent Management & Engagement

Design and deploy employee engagement models. Internal communication flows, surveys (Gallup, CEB and In-house) and engagement activities.

Managing employee engagement survey, results interpretation and deployment workshops, developing action plans and enable the managers to implement their respective action plans

Driving the goal setting and the annual performance appraisal process.

Supporting business in identifying key talent and lead the Talent Development initiatives

Management of Assessment and development centre for succession planning

Evaluation of attrition patterns for the respective business and enable the business manage the right attrition.

Initiation continuous performance monitoring and management Learning & Development Management

Managing all learning initiatives (e-Learning & Class Room) deployment.

Support Key Talent in completing their individual development plans (IDP)

Support the L&D team with inputs and feedback on both content and deployment

Trainer/Learning Facilitator for programs titled “Passion to Succeed”, “Young Managers at Work”, “PMS Workshop”, “PACE Sep-In” & “Managerial Effectiveness”.

Internal Assessor for Development Center

Talent Acquisition

Providing optimal source mix to meet the expectations of the overall national recruitment budget plan. Creation of new talent sourcing channels and models.

Managing information on job roles and skill requirements

Training line managers and selection and assessment skills

Managing relationship with the recruitment partners to enable them to deliver quality recruitment support.

Introduction and management of new talent assessment methodologies. Online Assessment and BEI for middle to senior level positions basis competencies and OPQ OTHER SKILLS

Adept at ERP Modules - Oracle HRMS, SAP – HR, Adrenalin HRMS, Pro-HR and Tally Payroll

Assessment of Psychometric Tools – 16 PF, OPQ, 15FQ+

Certified Level A Assessor – Ability Testing British Psychological Society

Design, Setup and training-certification of Assessment Centre (In-house) PROFESSIONAL EXPEREINCE

1. Insait Enterprise Private Limited as Director & Principal Consultant -HR from Nov 16. A new venture set up to operate across various Industries in the space of Business & HR consulting, Managed Services, Behavioral Research & Publications, IT Infrastructure & Services and Event & Sports Management. 2. Indusind Bank Limited as Human Resources Partner – CFD from 11th Feb 15 to 31st Oct 16. Manage the entire gamut of HR activities for the Consumer Finance Division of the bank. Oversee the Operations of Indusind Marketing and Finance Pvt. Ltd, a fully owned subsidiary of the bank. Team Size: 12 Direct and 35 Skip Level HR Professionals. Employee Strength: 5200 IBL and 9800 IMFSL employees spread over 1000 branches across the country.

3. Sri City (P) Limited as Head – Human Resources from 6th June 13 to 10th Feb 15. Manage the entire gamut of HR & Admin activities for the holding company and its Business Units. Operations Lead for IT Administration, Employment Bureau, HRD Network, City Transport Services and City Rental Housing Management. Team Size: 11 HR, 5 Admin and 9 IT. Employee Strength: 250 on roll, 600 Support Staff. 4. Religare Enterprises Limited as VP - HR from 14th May 10 to 5th June 13 as Regional Head - HR, South Manage three business entities across four states from Broking, Lending and Health Insurance. Product Lead for the new employee Induction for the Group. Team Size: 3 Business HR Managers and 1 Regional Operations Support. Employee Strength: 850 spread across 55 cities/towns. 5. TCS e-Serve Ltd as Senior Manager from 2nd June 09 to 13th May 10 as Lead – Generalist HR: Domestic Collections, South managing Citibank Credit Card and Retail Banking Collection. Team Size: 3 HR Relationship Managers and 3 Backend Support. Employee Strength: 750 spread over 3 cities 6. Bharti Airtel Limited as Manager from 9th March 06 to 1st June 09.

Head - Talent Acquisition & Workforce Productivity Planning – Mobile Services, Tamil Nadu Circle & SMG Shared Services (Since Aug 07) Employee Strength 550

Manager – PMS & Talent Engagement – Broadband & Telephone Services, North Hub (June to Aug 07)

Assistant Manager – PMS & Talent Engagement – Telemedia Services, North Hub (Jan to June 07)

Assistant Manager – HR Operations – Broadband & Telephone Services, North Circle (March to Dec 06) 7. North Delhi Power Limited (A Tata Power & Govt. of Delhi Joint Venture to Distribute Electricity in North & North West Delhi) as an Officer from May 04 to March 06. KEY ACCOMPLISHMENTS

Indusind Bank Ltd

Developed the ‘Leadership Competency and Organization Value framework’ for the division and built a Talent Acquisition and Management model to nurture and develop talent.

Developed In-House Capability to develop and impart learning initiatives.

Set-up Talent Management and Succession Planning Platform for the division (Assessment and Development Centre across grade levels).

Salary and Skill parity management model initiated.

Created new Talent Acquisition sources for the division to fulfill manpower requirement.

Introduced new Talent Assessment tools (Online Assessment - Aptitude and Psychometric Test – OPQ)

Established best in class service levels with key transitions in Employee Life Cycle Management.

Initiated migration of the HR Technology platform to a new more efficient platform to support process efficiencies and improved data reporting.

Sri City (P) Ltd

Migrated the performance model from an adhoc assessment to an annual cycle

Set up HR structure to facilitate unit level engagement and business support

Managed the employee relations climate to ensure no hostility while implementing change programs

Startup HR support model to new business units setting up shop at Sri City

Set up a new professional HR network platform at Sri City. An independent body of professionals

Initiated project to set up a new Transport Model for the city and first phase of launching local shuttles completed and deliver unified transport services to all the customers at Sri City

Revived the rental housing business to maximize profitability and reorganized tariff and tenant profile Religare Corporate Services Ltd

Maintained a benchmark (Company Level) level of Cost-Income Ratio in the broking business.

Initiated regional level performance benchmarks to maintain less than 10% bottom performers in the broking business. Both through development and performance based exits.

Worked with the business team to drive the percentage of incentive population from 32% to 67% over a period of 3 quarterly cycles in broking business.

Managed transition of employees through closure/consolidation of business units, role definition changes, incentive plan changes and performance improvement plans.

Project lead to set up the first ever sports engagement activity for the group ‘Religare Champions League’ at a PAN India level in 30 days and handled a budget planning up to 70 Lakhs. Currently managing ‘Religare Champions League’ – Season 2 (Oct-Dec 12) with a Budget of 85 Lakhs.

Awarded ‘Star of the Quarter’ for Q4 2011-12.

TCS e-Serve Ltd

Brought down the impact of warning letters on productivity/performance at domestic collections unit (TCS e- Serve) from 50 to 5 warning letters a month for a population of 700 employees.

Designed and Launched Insta-Awards (Smiley Awards) in domestic collections unit (TCS e-Serve) to build a culture of support and appreciation among teams. This was an outcome of findings from team and individual meeting with Skip level and HR. Later replicated across all verticals PAN India as part of R&R program. Bharti Airtel Limited

Played a key role in merger of North and NCR circle in Airtel B&TS. Merger of two units with a total combined strength of 3500 employees’ on-roll and off-roll. Employee Optimization Outcome 1+1 = 1.6

Managed the project of defining productivity norms for all roles at Airtel B&TS business for North Circle. This project provided the circle with an opportunity to plan manpower requirement and budgets accurately. This was later replicated for the merged circle and later at PAN India level.

Selected for Future HR leadership Program (HRLP) in Nov 2006 (Airtel Level) and as a part of Next-Gen Team in Feb 2009 (Airtel – Mobility TN) and 2 Star of the Quarter Awards.

Had delivered 40 employee engagement action planning workshops for B&TS north hub is a span of 2 months and designed tracking and review mechanism on action plans for the team (Gallup Survey Scores)

Managed HRIS validation project and moved the B&TS circle from 7th rank to 1st rank in accuracy and complete data in a span of 2 months.

North Delhi Power Limited

Awarded the Star Performer Silver (Best New Entrant Award - 2nd Place) among 38 management trainees from all functions for the year 2004-05.

Developed Training Indices at NDPL to measure the performance of classroom training initiatives at NDPL. Training Deployment Index, Training Need Compliance Index and Training Effectiveness Index.

Developed Job Rotation policy for GET (Project Team Leader) PROFESSIONAL ASSOCIATION

Governing Body Member – Dhruva Institute of Management, Hyderabad

Board of Studies (Human Resources: 2015 - 2018) – Gitam University, Visakhapatnam ACADEMIC QUALIFICATION

PGPM, IMI New Delhi, 2004

MSc Psychology, University of Chennai, 2003

BBA, University of Chennai, 2000

PERSONAL ACHIEVEMENTS

Recipient of Rashtrapati Award (President Award) as a Boy Scout 1995. ACTIVITIES & INTERESTS

Fitness Training, Photography, Cooking, Cricket, Football, Golf & Volley Ball.

Coaching Cricket and Football.

PERSONAL DETAILS

Date of Birth – 29th August 1978

Language - Can speak, read & write English & Hindi. Can speak & read Telugu & Tamil

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